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Optimum outages and service status in Lincolndale, New York

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Lincolndale, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Apr 15, 10:48 AM EDT.
  • 100% Internet (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Lincolndale, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Lincolndale, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 18: Problems at Optimum

Optimum is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lincolndale, New York

The most recent Optimum outage reports came from the following cities: Mount Kisco.

CityProblem TypeReport Time
Mount Kisco Internet 3 days ago
Mount Kisco TV 1 month ago

Nearby cities with recent reports

Mount Kisco

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Lincolndale, New York

Latest outage, problems and issue reports in Lincolndale and nearby locations:

  • atmasphere
    Jonathan Greene (@atmasphere) reported from Lake Katonah, New York

    Down again today. 2x and it’s only 8:30am. Another fantastic day with @optimum @AlticeUSA and @OptimumHelp ahead. No service is full service apparently.

  • MarkGoldman333
    Mark Goldman (@MarkGoldman333) reported from Bedford Hills, New York

    @optimum ...... billing issues galore and lastly I got dropped by a rep trying to help me and nobody called back. Horrible customer appreciation!

  • prplst
    Jenny Bostic (@prplst) reported from Putnam Valley, New York

    @OptimumHelp Our whole neighborhood internet is out. Your website says there is no service outage.

  • danielle_maher
    Danielle S Maher (@danielle_maher) reported from Somers, New York

    @OptimumHelp Optimum have been to our house@lrobably 20 times since we moved here. Issue is never fully resolved.

  • MarkGoldman333
    Mark Goldman (@MarkGoldman333) reported from Bedford Hills, New York

    @optimum is the worst internet service provider in the world. In all my life as a client I have never been abused like I have by them. Poor service that drops constantly , billing for service calls that weren’t supposed to be, long waits on hold, supervisors who never call back,

  • atmasphere
    Jonathan Greene (@atmasphere) reported from Lake Katonah, New York

    @optimum @AlticeUSA @OptimumHelp when someone tells you they will provide an update even over email if they prefer to no longer hear me screaming about this I’d still expect the email. At 8pm limited service and no communication - again.

  • atmasphere
    Jonathan Greene (@atmasphere) reported from Lake Katonah, New York

    8:57am. Must be time to lose service again. You seriously suck, @AlticeUSA @OptimumHelp Twice before 9am. Looking forward to another productive workday.

  • AndreaRudkowski
    Andrea Rudkowski (@AndreaRudkowski) reported from Putnam Valley, New York

    @OptimumHelp Hi, we haven't had internet service since yesterday. Many work or attebd school from home, and nobody is telling us when service will be restored. JUST TELL US WHEN! We need an answer! Will you reonburse everyone for classes and webinars they were not able to attend?

  • RoyRouskie
    Roy (@RoyRouskie) reported from Putnam Valley, New York

    Your service really be some hot *** dawg no bs @optimum @OptimumHelp

  • ivenucca
    I V A N (@ivenucca) reported from Mount Kisco, New York

    @OptimumHelp my internet has been down for 2 hrs now. Help😫😫😫

  • atmasphere
    Jonathan Greene (@atmasphere) reported from Lake Katonah, New York

    Going to just start documenting every issue with @OptimumHelp service outage today at 10:45am. All lights remained on the modem. Lost connectivity twice ... 30min hold time.

  • djprincemad1
    Deejay Prince (@djprincemad1) reported from Bedford Hills, New York

    @OptimumHelp missed my appointment yesterday & didn’t call to reschedule. I’m confused should I the loyal paying customer call to rebook the appointment your tech skipped out on 👀

  • atmasphere
    Jonathan Greene (@atmasphere) reported from Lake Katonah, New York

    Stilll waiting for an update on whatever work is allegedly being done. Service outage again at 4:25pm. At least there’s a consistent level of disappointment @AlticeUSA @OptimumHelp

  • leecorcoranjr
    ZamMänn (@leecorcoranjr) reported from Putnam Valley, New York

    @optimum so we lost cable & internet on 4/12/20 and today another no show appointment..2 college students home need wifi for online classes Your customer service SUCKS!

  • janthonylong
    John Long (@janthonylong) reported from Bedford, New York

    .@OptimumHelp My Internet service is down again. This is becoming a pattern.

  • danielle_maher
    Danielle S Maher (@danielle_maher) reported from Somers, New York

    Another non-stormy day with another @optimum outage! Ugh!

  • paganoray99
    ray (@paganoray99) reported from Putnam Valley, New York

    @optimum pls fix my WiFi

  • prplst
    Jenny Bostic (@prplst) reported from Putnam Valley, New York

    @OptimumHelp I tried to request a credit for over a week outage and your website is down. #monopoly #Optimumoutage

  • suzanne_marvier
    suzanne marvier (@suzanne_marvier) reported from Bedford, New York

    @OptimumHelp issues with my service for a month. Have had 3 techs out in 3 weeks. HOURS of hold time and repeating the issues to a dozen + people. No resolution. Phone and Internet was out for 2 days. Now it’s 2-3 x an hour. Can’t do my job. Stress beyond. UNACCEPTABLE.

  • jjoannid
    Jack Joannides (@jjoannid) reported from Heritage Hills, New York

    @optimum @OptimumHelp how dare you lie to us when I knew the outage location before you guys did and it takes 20 hours to restore Cable and internet for a downed tree people work!

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • ZynikaEDM
    🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported

    @optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • NJ_HMS
    NJ Home Maintenance Services (@NJ_HMS) reported

    @optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail

  • bluxtwo
    Vic Mastrorocco (@bluxtwo) reported

    @THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!

  • StephenPererson
    Stephen Pererson (@StephenPererson) reported

    @optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.

  • chaoticSoul955
    Ruby DMH (@chaoticSoul955) reported

    This is getting ridiculous. I am having @optimum outage on a daily basis. Maybe it’s time to try something else.

  • eric_newyork
    tennis.sushi.CA.NY.JPN (@eric_newyork) reported

    @OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service

  • JodysJody
    jody schwartz (@JodysJody) reported

    @OptimumHelp @optimum You’re never any help

  • njbenfiquista89
    njbenfiquista24 (@njbenfiquista89) reported

    @OptimumHelp @RLS39800575 @optimum Fix the outage in Newark then. We haven’t had connection all day

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum how much longer until we resolve the issue with @MLBNetwork @optimum is truly the Worst service available.