Optimum outages and service status in Bedford, New York
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Full Outage Map
- Optimum generated 1 outage signal in the last 24 hours around Bedford, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Apr 15, 10:48 AM EDT.
- Internet (50%)
- TV (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Bedford, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Bedford, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bedford, New York
The most recent Optimum outage reports came from the following cities: Mount Kisco.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Kisco
|
Internet | 17 hours ago |
|
Mount Kisco
|
TV | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Bedford, New York
Latest outage, problems and issue reports in Bedford and nearby locations:
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Jonathan Greene (@atmasphere) reported from Lake Katonah, New York@OptimumHelp @AlticeUSA So to be clear: The phone service issue is not the issue I have. My long-standing unresolved problem is basic and consistent connectivity. We only use the internet.
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John Long (@janthonylong) reported from Bedford, New York.@OptimumHelp internet has been down for almost 10 hours. What gives?
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Metamorphic (@ALCHealthplans) reported from New Canaan, Connecticut@optimum having a chatbot do your customer service is really lame. I can’t believe I can’t get a live person to discuss billing errors on my acct! Extremely frustrating and makes me want to discontinue my service.
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Avery Putter (@agoptionsbroker) reported from Thornwood, New York@OptimumHelp @AlticeUSA This is the 6th appointment in a row your technicians didn’t show up to install my cable. Each time they didn’t show they don’t call, nothing. You can’t contact anyone who can help! Who is in charge of this company. I’m switching to @verizonfios
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Jonathan Greene (@atmasphere) reported from Lake Katonah, New York11/20/19 6:20am Waking up to no internet service again. @AlticeUSA @optimum @OptimumHelp the gift that keeps on giving.
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Danielle S Maher (@danielle_maher) reported from Somers, New YorkWhat a joke @optimum is! Won’t give credits cause you don’t call problem in... wait time over 45 minutes. Saturday go to store to get new router even after I told phone tech that was not the problem. Internet and phone have gone out multiple times still UGH
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Jonathan Greene (@atmasphere) reported from Lake Katonah, New YorkGoing to just start documenting every issue with @OptimumHelp service outage today at 10:45am. All lights remained on the modem. Lost connectivity twice ... 30min hold time.
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Danielle S Maher (@danielle_maher) reported from Yorktown Heights, New YorkWhat a joke @optimum is! Won’t give credits cause you don’t call problem in. Wait time is one tan 45 minutes! Got new router Saturday even after I told phone technician that was not the problem and guess what no internet and phone yesterday and today. Ugh!
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Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New York@WilliamShatner Sorry, sir. We lost all internet, cable, and phone. #Optimum is still down.😞
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Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New York@WilliamShatner Sorry, sir. We lost all internet, cable, and phone. #Optimum is still down for the Greater New York Metropolitan area.😞
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Danielle S Maher (@danielle_maher) reported from Somers, New YorkIntermittent service since May 23 - 10-15 times a day services out everyday-tech comes out 6/16 thinks he can fix problem.Wires are all over our property but it’s working. Waiting to hear how we get underground wire crew here. Request a service credit from @OptimumHelp DENIED 😡
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brentmorris (@tipmorris) reported from New Canaan, Connecticut@OptimumHelp cable wires are down in my yard, split in half. Zero phone, cable or internet.
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Danielle S Maher (@danielle_maher) reported from Somers, New YorkAnother non-stormy day with another @optimum outage! Ugh!
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bianna cardinale (@biannacardinale) reported from Chappaqua, New York@OptimumHelp Our service has been out since last night. What is the timetable?
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Derek DeFeo (@d_defeo) reported from Yorktown Heights, New York@Altice @OptimumHelp - just switched to the new altice one boxes... is the pixelation an added feature. Didn’t have that problem with the optimum set top boxes...
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I V A N (@ivenucca) reported from Mount Kisco, New York@OptimumHelp my internet has been down for 2 hrs now. Help😫😫😫
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Melia Kapri (@MeliaKPhoto) reported from Bedford, New York@Smoltog @optimum Omg my grandparents had the same problem for over a YEAR! My mom literally went to the store, they said it was canceled and they wouldn’t be charged again and YET THEY STILL DID!
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Curtis St. John (@Curtis_StJohn) reported from Lincolndale, New YorkHey @OptimumHelp! Our neighborhood was getting outage alerts starting Thursday. No one in our development has service but all of us are told there’s no outage. I got a tech scheduled Tuesday… he’s gonna get ambushed by my neighbor who has to wait till Saturday.
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Meredith MacLeod (@MeredithMacL) reported from New Canaan, Connecticut@OptimumHelp How many days until you answer the phone or have humans to communicate with? I have been on hold over 8 hours and texted 5 times with no help or acknowledgement.
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Avery Putter (@agoptionsbroker) reported from Thornwood, New York@AlticeUSA Technician to install my new service has missed 7 appointments in a row without telling me anything. Who the hell is running this company. @optimum @OptimumHelp
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.
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Ruby DMH (@chaoticSoul955) reportedThis is getting ridiculous. I am having @optimum outage on a daily basis. Maybe it’s time to try something else.
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Saff ⚾️ (@Saffyer) reportedDay 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.
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Cooljeck🍊,💊🟠π² (@CooljeckBY) reportedWhy do users experience lag when using dApps? It's very simple: blockchains lack RAM. What kind of performance do you think a computer running only on a slow hard drive will have? The @optimum team solves this problem with DeRAM (Decentralized RAM). This is a new type of RAM where data is available immediately, not 12 seconds after block confirmation. Users will benefit from using DeRAM on the blockchain: 🎮 Gaming without pauses. 🏦 DeFi without slippage. 🤖 AI without waiting. This is the crucial piece currently missing from the Web3 puzzle.
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Bo Warrior (@KennethHarman10) reported@optimum I am so tired of you companies using these Indian people to answer your phones you can’t understand them all I wanted to do was cancel my service cause I can’t afford it anymore and it takes an act of congress to get it done I finally hung up cause I couldn’t understand
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Mark Rudick (@markrudick) reported@optimum @OptimumHelp Customer for 21 yrs chatting with customer service. ask for January thru March 2025 bills. They tell me it'll cost $1.50 and take 11-12 business days. When I complain they give me the phone number to cancel my service. UNREAL!!!!!
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Bacchus (@Bacchus_Plays) reported@optimum Is there an outage in the Hudson Valley, NY? I have no internet.
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Chris 🏒🥌⚽️ (@CMSepeda27) reportedI think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.