Optimum outages and service status in Chappaqua, New York
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Full Outage Map
- Optimum generated 1 outage signal in the last 24 hours around Chappaqua, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Apr 15, 10:48 AM EDT.
- Internet (50%)
- TV (50%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Chappaqua, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Chappaqua, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chappaqua, New York
The most recent Optimum outage reports came from the following cities: Mount Kisco.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Kisco
|
Internet | 15 hours ago |
|
Mount Kisco
|
TV | 29 days ago |
|
Ossining
|
TV | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Chappaqua, New York
Latest outage, problems and issue reports in Chappaqua and nearby locations:
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santosh borse (@SantoshBorse) reported from Ossining, New York@OptimumHelp Experiencing internet connection issues from last several days ..... called many times and asked for call back but never received response... please help
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Tina Jordan (@TinaJordanNYT) reported from Croton-on-Hudson, New York@OptimumHelp can you please provide an update on the outage in Croton-on-Hudson?
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Amanda North (@anorth21) reported from Valhalla, New York@OptimumHelp We are angry and frustrated. 6 days of spotty internet & cable service. Technician comes and says it’s an outside problem. Need to schedule new service call. But leaves without a plan.
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ILL MINDED (@OnlyJimmyStar21) reported from Tarrytown, New York@rshields37 @OptimumHelp Same and for HOURS. I’ve had them for like a month and experienced TOO many problems, I miss fios but it was too much expensive
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp I received an email my service had been restored last night at 10. It's still down!
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The Bill Chuck Files (@BillyBall) reported from Sleepy Hollow, New York@OptimumHelp DVR DVR DVR DVR DVR not working. I wish I could call @Xfinity for help
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Marion Halberg (@MegHalberg) reported from Mount Kisco, New YorkI live in a neighborhood of 116 homes which have lost internet, cable and phone service again @optimum @OptimumHelp We pay a high fee for poor service and insufficient response. Nothing since Friday afternoon- that’s no work or school! #Optimum
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bianna cardinale (@biannacardinale) reported from Chappaqua, New York@OptimumHelp Chappaqua, Westchester customers without service for over 30HRS.
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Danielle S Maher (@danielle_maher) reported from Yorktown Heights, New YorkWhat a joke @optimum is! Won’t give credits cause you don’t call problem in. Wait time is one tan 45 minutes! Got new router Saturday even after I told phone technician that was not the problem and guess what no internet and phone yesterday and today. Ugh!
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Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New York@WilliamShatner Sorry, sir. We lost all internet, cable, and phone. #Optimum is still down for the Greater New York Metropolitan area.😞
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The Paper Road (@ThePaperRoad) reported from Briarcliff Manor, New York@optimum Wow, your box breaks and now your CS rep is telling me there will be a service fee to send a technician out to swap the box. That's chutzpah! Your hardware is for **** and I should foot the bill to make it work?
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Miguel Palma (@MiguelP316) reported from Croton-on-Hudson, New York@RayCloud65 @MsThingtheonly @optimum It seems to be their MO these days. The automate answering service hangs up on you with no chance to speak to anyone. The customers are working from home, if we don’t have service, we can’t work/get paid, and then not pay optimum’s bill. Start to issue credits. Ready to cancel.
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Louisa Carlson (@LouisaEFCarlson) reported from Croton-on-Hudson, New YorkInternet’s down again. It was down this morning too. What’s up? @OptimumHelp
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lawlootz (@lawlootz) reported from Ossining, New York@OptimumHelp I have tried to get a person on the phone and on chat for almost 2 weeks! I need a service appointment set up ASAP! I can’t get anyone! I currently have2mb when I pay for 300mb!! Not acceptable!
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Mark Goldman (@MarkGoldman333) reported from Bedford Hills, New York@optimum ...... billing issues galore and lastly I got dropped by a rep trying to help me and nobody called back. Horrible customer appreciation!
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Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New York@WilliamShatner Sorry, sir. We lost all internet, cable, and phone. #Optimum is still down.😞
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Melia Kapri (@MeliaKPhoto) reported from Bedford, New York@Smoltog @optimum Omg my grandparents had the same problem for over a YEAR! My mom literally went to the store, they said it was canceled and they wouldn’t be charged again and YET THEY STILL DID!
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Paul DeCaprio (@deac2360) reported from Briarcliff Manor, New York@OptimumHelp What would be helpful for a service company like yours is a map showing where crews are currently located so we customers can see progress and get an idea of when the rest of us may be up. Otherwise, looks like service restore is *****-nilly.
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Alden Schneid (@Alden1108) reported from Hawthorne, New York@OptimumHelp trying to get Redzone but they ask for a pin. Never remember getting one, what do I do??
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum Every time your internet service goes out I'm posting that your internet service is ****. Your 99% reliability is a lie.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
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Tyler Hugues (@tjhugues98) reported@optimum hey peckerwoods, it’s your old pal here again. Just heard the **** you tried to pull trying to jack up my Grandpa’s bill. I seriously don’t know how you still have customers. Clown show. 🤡 If I had to choose between Stone Age and you? I would choose Stone Age.
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Russell Jarosz (@RussellJ1216) reportedShoutout to @optimum for being absolutely useless in fixing my internet that’s been out for a week. Real great service you provide to loyal customers!
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Daniel Horski (@danhorski) reportedOne I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Kenneth W (@kenneth1783) reported@OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.
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Anots (@anotaro) reported@optimum @OptimumHelp What is the status of the outage in Flanders NJ? It has been 15 hours with no updates. @verizonfios PLEASE PLEASE PLEASE look at the outage map and offer Fios in those areas.
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.