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Optimum outages and service status in Hawthorne, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Hawthorne, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Hawthorne, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Hawthorne, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hawthorne, New York

The most recent Optimum outage reports came from the following cities: White Plains.

CityProblem TypeReport Time
White Plains Wi-fi 1 month ago
Ossining TV 2 months ago
Scarsdale Internet 3 months ago
White Plains Internet 3 months ago

Community Discussion

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Optimum Issues Reports Near Hawthorne, New York

Latest outage, problems and issue reports in Hawthorne and nearby locations:

  • Glendajanejack1
    [email protected] THIS IS MLHMLW MY SB (@Glendajanejack1) reported from White Plains, New York

    @OptimumHelp THIS IS WHAT CHINA IS TALKING ABOUT THAT YOU HAVE NO RESPECT FOR THE ELDERLY OK PLEASE GET GAME NETWORK BACK ON T.V. GLENDA J MCRAE JACKSON THANK YOU GJMJGJM

  • anorth21
    Amanda North (@anorth21) reported from Valhalla, New York

    @OptimumHelp We are angry and frustrated. 6 days of spotty internet & cable service. Technician comes and says it’s an outside problem. Need to schedule new service call. But leaves without a plan.

  • anorth21
    Amanda North (@anorth21) reported from Valhalla, New York

    @OptimumHelp We have spent hours in Optimum Chat with NO resolution. Honestly if we could switch service right now, we would. Customer service doesn’t seem to exist.

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum I’ve been on the line for nearly an hour with horrible customer service. I’ve been a customer for decades and it’s ridiculous! Nothing is moving along.

  • ThePaperRoad
    The Paper Road (@ThePaperRoad) reported from Briarcliff Manor, New York

    @optimum Wow, your box breaks and now your CS rep is telling me there will be a service fee to send a technician out to swap the box. That's chutzpah! Your hardware is for **** and I should foot the bill to make it work?

  • SantoshBorse
    santosh borse (@SantoshBorse) reported from Ossining, New York

    @OptimumHelp Experiencing internet connection issues from last several days ..... called many times and asked for call back but never received response... please help

  • AldoFRodriguez
    Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New York

    @WilliamShatner Sorry, sir. We lost all internet, cable, and phone. #Optimum is still down for the Greater New York Metropolitan area.😞

  • LaurenGualdino
    Lauren Gualdino (@LaurenGualdino) reported from Briarcliff Manor, New York

    @OptimumHelp several homes on my street have been out all Optimum services; phone, internet and cable since 3am last night. Customer support is impossible to contact. Time to call FiOS...

  • ARCampbell789
    Andrew Campbell (@ARCampbell789) reported from Ossining, New York

    @OptimumHelp Hahahah are you ******* kidding me?! You reply to this tween 6 days later?? My service is fine now no thanks to your customer service.

  • biannacardinale
    bianna cardinale (@biannacardinale) reported from Chappaqua, New York

    @OptimumHelp Our service has been out since last night. What is the timetable?

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @OptimumHelp I’ve been on the line for nearly an hour with horrible customer service. I’ve been a customer for decades and it’s ridiculous! Nothing is moving along and the @optimum the representative is beyond rude. I’m so frustrated.

  • ARCampbell789
    Andrew Campbell (@ARCampbell789) reported from Ossining, New York

    @OptimumHelp This is inexcusable. Fine there's bad infrastructure and you need time to fix it but at least tell us that, don't leave us in the dark!

  • agoptionsbroker
    Avery Putter (@agoptionsbroker) reported from Thornwood, New York

    @AlticeUSA Technician to install my new service has missed 7 appointments in a row without telling me anything. Who the hell is running this company. @optimum @OptimumHelp

  • deac2360
    Paul DeCaprio (@deac2360) reported from Briarcliff Manor, New York

    @OptimumHelp What would be helpful for a service company like yours is a map showing where crews are currently located so we customers can see progress and get an idea of when the rest of us may be up. Otherwise, looks like service restore is *****-nilly.

  • _GiftofGab_
    Gabrielle Simpson Gambrell (@_GiftofGab_) reported from White Plains, New York

    @optimum @optimum this is no way to treat well paying customers. My husband and I are working from home. We need properly internet. And I am not receiving all of the expensive premium service that a I am paying for.

  • DaScottyMac
    Scott Rosen (@DaScottyMac) reported from White Plains, New York

    @OptimumHelp Pretty sure the Internet is down in my area.

  • deac2360
    Paul DeCaprio (@deac2360) reported from Briarcliff Manor, New York

    @OptimumHelp day 7 without service. No response of significance. Your customer service is terrible. How about letting us know what’s going on.

  • BillyBall
    The Bill Chuck Files (@BillyBall) reported from Sleepy Hollow, New York

    @OptimumHelp DVR DVR DVR DVR DVR not working. I wish I could call @Xfinity for help

  • AldoFRodriguez
    Aldo F. Rodriguez (@AldoFRodriguez) reported from Pleasantville, New York

    It is Day 2 with #optimum still down. Heard strange noises from beyond my bedroom door only to realize that it was my daughter's voice asking me if I was okay (I knew that noise sounded familiar). It could be worse, I could have been in devastated #Alabama.

  • deac2360
    Paul DeCaprio (@deac2360) reported from Briarcliff Manor, New York

    @OptimumHelp day 8 of no service and no explanation. Your service sucks.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • jay_muah
    Jay Muah (@jay_muah) reported

    Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame

  • mikedolce
    Mike Dolce (@mikedolce) reported

    @OptimumHelp @SeanOfKelly @optimum Then why hasn’t my bill gone down? You are thieves.

  • yMets00
    rMetsBack? (@yMets00) reported

    @OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?

  • njbenfiquista89
    njbenfiquista24 (@njbenfiquista89) reported

    @OptimumHelp @RLS39800575 @optimum Fix the outage in Newark then. We haven’t had connection all day

  • Saffyer
    Saff ⚾️ (@Saffyer) reported

    Day 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.

  • StephenPererson
    Stephen Pererson (@StephenPererson) reported

    @optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.

  • shietz
    simon lau (@shietz) reported

    Holy **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!

  • CooljeckBY
    Cooljeck🍊,💊🟠π² (@CooljeckBY) reported

    Why do users experience lag when using dApps? It's very simple: blockchains lack RAM. What kind of performance do you think a computer running only on a slow hard drive will have? The @optimum team solves this problem with DeRAM (Decentralized RAM). This is a new type of RAM where data is available immediately, not 12 seconds after block confirmation. Users will benefit from using DeRAM on the blockchain: 🎮 Gaming without pauses. 🏦 DeFi without slippage. 🤖 AI without waiting. This is the crucial piece currently missing from the Web3 puzzle.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum Every time your internet service goes out I'm posting that your internet service is ****. Your 99% reliability is a lie.

  • DaAmazins
    Tony Bianchi (@DaAmazins) reported

    @OptimumHelp @MLBNetwork @optimum can you guys get this nonsense settled already? it's baseball season and you're the only local provider not carrying the network. this is ridiculous.