Optimum outages and service status in Darien, Connecticut
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Darien, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Darien, Connecticut
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Darien, Connecticut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Darien, Connecticut
The most recent Optimum outage reports came from the following cities: Stamford, and Norwalk.
| City | Problem Type | Report Time |
|---|---|---|
 Stamford
|
TV | 1 month ago |
|
Stamford
|
Phone | 1 month ago |
|
Stamford
|
Phone | 1 month ago |
|
Norwalk
|
TV | 1 month ago |
|
Norwalk
|
2 months ago | |
|
Norwalk
|
TV | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Darien, Connecticut
Latest outage, problems and issue reports in Darien and nearby locations:
-
Dave (@daberardino) reported from Norwalk, Connecticut@optimum Worst customer service ever. On hold forever. Never a call back. Charges customers for their mistakes. Fire them all
-
Nicholas Borelli (@BorelliBooks) reported from Norwalk, Connecticut@OptimumHelp Wilton, CT has no phone, internet or cablevision television service. Why are there no human beings to speak with on the phone lines? What happened that has shut down everything?
-
Kathleen Cohen (@kcoh16) reported from Stamford, Connecticut@optimum @OptimumHelp is at it again. Called three different times to ask about an extra $80 on my bill. Being charged a service fee for my cable/internet being down due to a “weak signal”. Still no answers a week later. Nice customer service. #fraud
-
John S. Oppenhimer (@JohnOpenHouse) reported from Westport, Connecticut@OptimumHelp Where are you? 8+ days of your cables draped across 30 Kings Hwy S. Westport. No way to interact with you in any real way. No Optimum trucks in sight, no Optimum personnel reachable in a service role. WTF!? Call me, please. I need HELP!! 30 year customer. 100k payed!
-
#ALLBlackLivesMatter (STILL) (@tyizar) reported from Norwalk, Connecticut@optimum Do you have an update on when service would be back for Fairfield County, CT???
-
David Conway (@conwaycreates) reported from Stamford, Connecticut@OptimumHelp Waited an hour to get in a chat with Eduardo from Optimum. Got on at 18:14. Started to tell him my problem and he disappeared! Terrible service.
-
Sean (@applejackNY) reported from Darien, Connecticut@OptimumHelp once again major outage in my neighborhood and crickets from optimum. Could you text an update please
-
marjan verhelst (@marjanverhelst1) reported from Stamford, Connecticut@optimum And your service is the worst!
-
➡️ Sussie ⬅️ (@suslabella) reported from Stamford, Connecticut@DaveCromwell @Salvester14 @WilliamMarquar8 @Aq0730 @Big_puma1363742 @redleaf1221 @Giants2019 @Judge2Stanton @Jimmy27BronxNY @Observeman24 @ganzaroli_lisa @MJTorres1230 @Yanks282709 @JohnS952 @brettborzelli @T2___________ @JMuccia3 @AdrianSegarra73 @REDGLARE21 @Yankees @optimum @OptimumHelp @YESNetwork Finally watching on my iPad via FoxSportsGo Was able to finally sign in
-
Michael Lobozza (@mlobozza) reported from Stamford, Connecticut@OptimumHelp internet has been down 15 hours now in the Springdale section of Stamford. Any idea when it will be back online?
-
Ray Abramson, CPA (@rla_cpa) reported from Westport, ConnecticutShout out to @OptimumHelp for exceptional customer service! After Abramson & Co. phones were incorrectly shut off for 14 hours, one tech persevered and hand fixed the problem! #goldstar
-
Rob MacKay (@mackayrob) reported from Riverside, Connecticut@OptimumHelp yesterday had received two call backs with no agent on other side. Then this morning got a call back with live person who then said they’d have to call me back but never did. I just want my dvr to work #poorcustomerservice #cutthecord
-
Elaine Shay (@EShayEsq) reported from Westport, Connecticut@AskFrontier No need to apologize. You are bailing me out by installing new service Monday. @optimum is the one letting me down. Regardless of their tweet and my DM radio silence and no supervisor call back or installation date from them
-
Sean (@applejackNY) reported from Darien, Connecticut@optimum still persistent speed and connectivity issues following an upgrade a 8 weeks ago. Slow responses, ineffective responses just cause more frustration. Please help
-
CJ Principato (@cjkaine) reported from Stamford, Connecticut@OptimumHelp is there an outage in stamford right now
-
katie dunning (@kateadunning) reported from Darien, Connecticut@OptimumHelp I have wires down in my driveway. Eversource repaired power lines last night. When will you come to repair your lines? I can’t get through to a live person on the phone.
-
Lynn O’Connor Vos (@lynnvos) reported from Stamford, Connecticut@OptimumHelp we live in shippan point and we have no WiFi due to the storm. We are very unhappy with the service. We have been holding for 2 hours. Terrible client service
-
Gary Giovannetti (@KoolGLuv) reported from Stamford, Connecticut@OptimumHelp @watergatesummer The issue is not with her account. It is on your end. No one has any of the ESPN channels as of a few minutes ago on a day full of playoff baseball and college football. Please contact your master control and let them know
-
Metamorphic (@ALCHealthplans) reported from New Canaan, Connecticut@optimum having a chatbot do your customer service is really lame. I can’t believe I can’t get a live person to discuss billing errors on my acct! Extremely frustrating and makes me want to discontinue my service.
-
On-Your-Marc Fitness (@JasonMarcucilli) reported from Norwalk, ConnecticutI dropped cable for YouTube TV now might not get the Yankees on @YESNetwork or local Fox teams like the @giants. Greed abounds. As much as I love both teams I refuse to do @optimum ever again. They have awful service and internet.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
Flurpledur (@Flurpledur) reportedAhh yes another day of unstable upload speed brought to you by @optimum shitternet
-
ˢᴿ SL!MeTo (@oSliMeTo_) reported@optimum YOUR INTERNET ******* SUCKS !!
-
Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
-
Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
-
Chip Howard (@ChipSportsTalk) reported@OptimumHelp @optimum At this point I don't think there's anything you can do or say to keep me as a customer. I haven't even commented on my 34 year work account was disabled
-
Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
-
Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
-
BillyX (@soulslam55) reportedHey @altice aka @optimum! You’re remote for your @optimumtv service (which sux and is lagging ~2minutes) is the biggest POS ever. You’re welcome.
-
FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
-
Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.