Optimum outages and service status in Mount Vernon, New York

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Optimum generated 0 outage signals in the last 24 hours around Mount Vernon, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Mount Vernon, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Mount Vernon, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 14, 9:00 PM EDT	0	0
Apr 14, 9:20 PM EDT	0	0
Apr 14, 9:40 PM EDT	0	0
Apr 14, 10:00 PM EDT	0	0
Apr 14, 10:20 PM EDT	0	0
Apr 14, 10:40 PM EDT	0	0
Apr 14, 11:00 PM EDT	0	0
Apr 14, 11:20 PM EDT	0	0
Apr 14, 11:40 PM EDT	0	0
Apr 15, 12:00 AM EDT	0	0
Apr 15, 12:20 AM EDT	0	0
Apr 15, 12:40 AM EDT	0	0
Apr 15, 1:00 AM EDT	0	0
Apr 15, 1:20 AM EDT	0	0
Apr 15, 1:40 AM EDT	0	0
Apr 15, 2:00 AM EDT	0	0
Apr 15, 2:20 AM EDT	0	0
Apr 15, 2:40 AM EDT	0	0
Apr 15, 3:00 AM EDT	0	0
Apr 15, 3:20 AM EDT	0	0
Apr 15, 3:40 AM EDT	0	0
Apr 15, 4:00 AM EDT	0	0
Apr 15, 4:20 AM EDT	0	0
Apr 15, 4:40 AM EDT	0	0
Apr 15, 5:00 AM EDT	0	0
Apr 15, 5:20 AM EDT	0	0
Apr 15, 5:40 AM EDT	0	0
Apr 15, 6:00 AM EDT	0	0
Apr 15, 6:20 AM EDT	0	0
Apr 15, 6:40 AM EDT	0	0
Apr 15, 7:00 AM EDT	0	0
Apr 15, 7:20 AM EDT	0	0
Apr 15, 7:40 AM EDT	0	0
Apr 15, 8:00 AM EDT	0	0
Apr 15, 8:20 AM EDT	0	0
Apr 15, 8:40 AM EDT	0	0
Apr 15, 9:00 AM EDT	0	0
Apr 15, 9:20 AM EDT	0	0
Apr 15, 9:40 AM EDT	0	0
Apr 15, 10:00 AM EDT	0	0
Apr 15, 10:20 AM EDT	0	0
Apr 15, 10:40 AM EDT	0	0
Apr 15, 11:00 AM EDT	0	0
Apr 15, 11:20 AM EDT	0	0
Apr 15, 11:40 AM EDT	0	0
Apr 15, 12:00 PM EDT	0	0
Apr 15, 12:20 PM EDT	0	0
Apr 15, 12:40 PM EDT	0	0
Apr 15, 1:00 PM EDT	0	0
Apr 15, 1:20 PM EDT	0	0
Apr 15, 1:40 PM EDT	0	0
Apr 15, 2:00 PM EDT	0	0
Apr 15, 2:20 PM EDT	0	0
Apr 15, 2:40 PM EDT	0	0
Apr 15, 3:00 PM EDT	0	0
Apr 15, 3:20 PM EDT	0	0
Apr 15, 3:40 PM EDT	0	0
Apr 15, 4:00 PM EDT	0	0
Apr 15, 4:20 PM EDT	0	0
Apr 15, 4:40 PM EDT	0	0
Apr 15, 5:00 PM EDT	0	0
Apr 15, 5:20 PM EDT	0	0
Apr 15, 5:40 PM EDT	0	0
Apr 15, 6:00 PM EDT	0	0
Apr 15, 6:20 PM EDT	0	0
Apr 15, 6:40 PM EDT	0	0
Apr 15, 7:00 PM EDT	0	0
Apr 15, 7:20 PM EDT	0	0
Apr 15, 7:40 PM EDT	0	0
Apr 15, 8:00 PM EDT	0	0
Apr 15, 8:20 PM EDT	0	0
Apr 15, 8:40 PM EDT	0	0
Apr 15, 9:00 PM EDT	0	0

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mount Vernon, New York

The most recent Optimum outage reports came from the following cities: New Rochelle, Mount Vernon, and Yonkers.

City	Problem Type	Report Time
New Rochelle	Internet	1 month ago
Mount Vernon	Internet	2 months ago
Yonkers	Internet	2 months ago
Beverly Crest	Internet	2 months ago
Beverly Crest	Internet	3 months ago
Beverly Crest	Internet	3 months ago

Community Discussion

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Optimum Issues Reports Near Mount Vernon, New York

Latest outage, problems and issue reports in Mount Vernon and nearby locations:

MaryNY (@Mary62234488) reported 3 minutes ago from Yonkers, New York
@JohnLegere @ATT @verizon That’s why I came over to TMobile last year. Verizon never told me about this plan. Me and hubby 100 a month from TMobile. Verizon same plan 175. 18 yrs with Verizon. House phone is next with Tv going to optimum
Lauren Iorio (@laureniorio) reported 8 minutes ago from New Rochelle, New York
@OptimumHelp a little help on this would be great. #frustratedcustomer
Sandy 🌈 (@sandymg) reported 8 minutes ago from New Rochelle, New York
@OptimumHelp Can you confirm outage in New Rochelle NY area fir internet and ETA to fix?
Kenneth F Dicairano (@kfdicairano) reported 12 minutes ago from New Rochelle, New York
@OptimumHelp or don’t you have service
Soccer & Futsal (@MalcolmHBrown) reported 17 minutes ago from New Rochelle, New York
@OptimumHelp Why does it take more than a week to fix an incorrect email on a McAfee account. More than 10 calls, chats & tweets, plus escalations to the 10th power. Case # 2598010387
Miguel Ángel Félix Gallardo (@Migue_412) reported 31 minutes ago from New Rochelle, New York
@OptimumHelp my altice one is down 😢 my box says “router inti failed” and i tried rebooting and still nothing help me
Joan Henchy (@JoanHenchy) reported 34 minutes ago from Yonkers, New York
@optimum typical. Can’t get anyone in the phone to report issues. So fed up with this service or lack there off.
RoseMarie Ferraro (@roeferraro) reported 37 minutes ago from New Rochelle, New York
@OptimumHelp hey optimum when the hell are you going to fix these Altice remotes this is my third one!!!!! Ughhhh
2SHEA (@2SHEA7) reported 42 minutes ago from Beverly Crest, New York
@NicolleDWallace Yes I’ve been reporting it to optimum help by direct messaging since early September. At first it was Msnbc & nbc, so each time feed goes out I go to Optimum help & I direct message them. They do respond, but today I missed great reporting by Ms. Prybitela( sorry cannot spell
. (@upsohai) reported 42 minutes ago from Yonkers, New York
Wifi down again for the 8th night in a row. @optimum is TRASH
Cathryn Lavery (@DrCatLavery) reported 44 minutes ago from New Rochelle, New York
@OptimumHelp This has been completely unacceptable. I do not understand 7 days with no service or response. No callbacks done. People depend on this for jobs, etc. Told by your people no credit due to natural disaster. Terrible way to treat long term customers.
Halloweentowndrow💀🚖 (@MixTowndrow) reported 46 minutes ago from Yonkers, New York
Solid two hours spent playing the modem/router troubleshoot game with no luck. Internet down again. Thanks #Optimum.
NewRoFlo (@newroflo) reported 48 minutes ago from New Rochelle, New York
Just spent 50 minutes trying to get a human voice on optimum cable tv to get help the service stinks it’s time to switch to fios it’s impossible to get someone I tried all 4 numbers
Soccer & Futsal (@MalcolmHBrown) reported 52 minutes ago from New Rochelle, New York
@OptimumHelp When you contact your chat service regarding the same issue and receive different answers, that speaks volumes.
reesa glassman (@ReesaGlassman) reported 52 minutes ago from Beverly Crest, New York
@OptimumHelp We fixed it by rebooting the box, tv and remote. Altice boxes have issues. Also having WEAK WiFi signal inside small house. ;( Please advise how to speak to a real person. Your phone system wouldn’t put us through to customer service .
Kenneth F Dicairano (@kfdicairano) reported 53 minutes ago from New Rochelle, New York
@OptimumHelp help us. We need service
Haitian Zoe 🇭🇹 (@AlmeydaKingg) reported 55 minutes ago from Yonkers, New York
@optimum is so slow
AA (@aannyycc) reported 57 minutes ago from New Rochelle, New York
Why does @optimum cancel my internet due to another person moving into the building that wants to set up a new account? What does his new account have to do with my existing service? Don’t y’all verify people's names and identities. Restore my service, this is unprofessional.
Scott Dennis (@BronxAdjacent) reported 57 minutes ago from Yonkers, New York
Let’s hope the #internet outage isn’t a larger #grid issue. #yonkers #westchester @RyeGSL #outage @yonkerscouncil @MayorMikeSpano @MikeJKhader @lohud @optimum @OptimumHelp
nikkitweets (@Nic0LeDaNieLLe) reported 58 minutes ago from Beverly Crest, New York
Moving my @optimum service has been nothing short of a nightmare. Looks like it’s time to switch to Verizon!

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

NJ Home Maintenance Services (@NJ_HMS) reported 2 minutes ago
@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
Henry rinkewich (@H3nrink) reported 5 minutes ago
@JohnLiebhakpcb @optimum is the WORST
Chris 🏒🥌⚽️ (@CMSepeda27) reported 5 minutes ago
I think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.
ショーン (@xx_osiris) reported 6 minutes ago
@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
Dustin (BusySignal-KE2EFX) (@DustinFinn) reported 12 minutes ago
@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
Henry rinkewich (@H3nrink) reported 25 minutes ago
@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
Sean Kelly (@SeanOfKelly) reported 26 minutes ago
@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
Laskinzero (@laskinzero) reported 27 minutes ago
@optimum Your internet service is ****
Laskinzero (@laskinzero) reported 29 minutes ago
@optimum your internet service is ****.
Saff ⚾️ (@Saffyer) reported 31 minutes ago
Day 2 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.