Optimum outages and service status in Muttontown, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Muttontown, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Muttontown, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Muttontown, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Muttontown, New York
The most recent Optimum outage reports came from the following cities: Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Westbury
|
TV | 1 month ago |
|
Hicksville
|
Phone | 2 months ago |
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Optimum Issues Reports Near Muttontown, New York
Latest outage, problems and issue reports in Muttontown and nearby locations:
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JusReloaded™️ (@Jus_Reloaded) reported from Roslyn, New YorkWho am I supposed to reach out to @optimum if I have an outside line issue? Customer service says all they can do is read notes. I’ve had two technicians out in the past two weeks who have said they called for a outside tech to lower power at the tap. No one has come out! Help!!!
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Denise G (@DeeBomb79) reported from Hicksville, New York@OptimumHelp Its not my equipment! I get a phone call saying theres an outage!
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Aquaman363 (@aquaman363) reported from Bethpage, New York@OptimumHelp your customer service is terrible. 45 minute wait at your “store”. No seating. This “store” 45 min from my home. 2 stores serving all of Nassau CO. Horrendous! @News12LI your reporter Stone here getting preferential treatment while other slaves to cable wait.
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Bella Noche (@BellaNocheNYC) reported from Hicksville, New YorkUm… I was talking to someone from CS from @optimum about my wifi going out, and then I heard a sudden LOUD commotion in the background. Like a stampede of people all yelling behind them. I’m still on hold… with elevator music playing #WTF
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkWhy do existing customers not get the “good deals”? Why is it only new customers? @optimum I need new service... any recommendations? Anyone but Verizon
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Juan C Santaliz (@santaliz_juan) reported from Syosset, New YorkYour service is ducking trash @optimum have you the chance to make it right I called you out on Twitter and my internet oddly got fixed for a week and not back to the same shit you guys suck. When I get back from my vacation I’m dead signing up with @verizon **** @optimum
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Irfan Nadir (@nadir_irfan) reported from Westbury, New York@OptimumHelp been trying to get intouch with someone for help regarsing my wifi for a whole week. Been on hold for a cumulative 10+ hours. Messaged on Twitter and even spoke to your remote chat online. Absolutely no help at all.
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Christina O'Connell (@Irishroots115) reported from Old Bethpage, New YorkHad all new equipment installed yesterday... and my brand new WiFi router went down and won’t boot back up @OptimumHelp Can’t get anyone on the phone. Fairly unhappy customer getting overcharged for garbage service still
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Para39LJ (@ParaJgt39) reported from Glen Cove, New York@OptimumHelp internet service outage in glen cove avalon？ any updates？
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George Dallas (@GDalla5) reported from Roslyn, New York@OptimumHelp I need help to activate my International calling plan. I need a plan that has access to placing calls to GREECE. I've sent private messages to this twitter handle. Spoke with customer service via phone & chat and they couldn't help me. Also online access didn't help
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Colleen Barrett (@vetgirl83) reported from Levittown, New York@OptimumHelp can you please let me know if service both tv and internet is down in the levittown area? My cable box says err on it and internet not running great even after multiple attempts to restart both
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp my internet bill is way too high! I’d like to work with you for a resolution.
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Jennifer Scamell (@JenniferScamell) reported from Oyster Bay, New York@nidz618 @OptimumHelp They told my mother to make sure her cables are tightly connected. Never even mentioned an outage.
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Rodefe (@Rodefeelunico) reported from Hicksville, New York@OptimumHelp "we are always here to help".. Seems to be a lie. 2 posts.. 1 dm.. 3 phone calls. Not replies. Almost 20 years as a costumer.. But I am really looking into Fios now.
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Siddharth Jain (@sidtoaf) reported from Westbury, New York@OptimumHelp I need help with my billing. This is 5th time I am reaching out about this. Terrible service. Worst than @comcast
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Marvin Kirschenbaum (@MarvKirsch) reported from Plainview, New York@OptimumHelp I understand that my area is having issues, Plainview, LI. Could I get an update?
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Manish Ved (@dxb2ny) reported from Syosset, New York@OptimumHelp There are no trucks in my area - why is that ??? No crews working on my service disruption
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Aquaman363 (@aquaman363) reported from Bethpage, New York@News12LI you should do a story on the terrible service @optimum and @AlticeUSA provide their customers. 45 min wait at 1 of only 2 stores that they have open for all of Nassau CO. Meanwhile your reporter STONE got preferential treatment while other slaves to cable waiting.
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Mikey (@mikeysartori) reported from Glen Cove, New Yorkgoddamn my wifi sucks completely it wont even connect to my dads new mac book pro i cant do one thing with having to go through this optimum website phase to reboot ******** modem and route shit
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.