Optimum outages and service status in Rockaway, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Rockaway, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Rockaway, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Rockaway, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rockaway, New Jersey
The most recent Optimum outage reports came from the following cities: Montville, and Morristown.
| City | Problem Type | Report Time |
|---|---|---|
 Montville
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Internet | 22 days ago |
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Morristown
|
Internet | 1 month ago |
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Parsippany
|
Wi-fi | 2 months ago |
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Dover
|
TV | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Rockaway, New Jersey
Latest outage, problems and issue reports in Rockaway and nearby locations:
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William Westhoven (@wwesthoven) reported from Mountain Lakes, New JerseyUnbelievable frustration with @optimum customer service. Four days trying to contact a human about the cable wire down on my front yard. Only response is repeated texts asking if my issue is resolved. Aughhh!
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Kelly Panchoo (@k_panchoo) reported from Mount Arlington, New Jersey@OptimumHelp the worst customer service. No one knows what they are doing. @Verizon please come to central nj!
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Alan Braun (@abraun) reported from Randolph, New Jersey@OptimumHelp @AlticeUSA Why doesn’t the fox sports go app work to stream the Yes network when using an Altice One account? It works fine with an @optimum account, but looks like if you login with Altice One the Yankees disappear and the yes network disappears. Please help!
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Joshua Sauceda 🗽 NFTNYC (@joshdsauceda) reported from Dover, New Jersey@Vinegar991 @OptimumHelp We've had quite a few outages lately - been difficult working remote jobs. Def hasn't been the most reliable service this Summer..
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Nikki Tashkent (@NikkiTashkent) reported from Boonton, New Jersey@OptimumHelp why we still have no service from @optimum in Boonton NJ.
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Joe Kelly (@jerseyjoekelly) reported from Mine Hill, New JerseySo right when Phil takes the lead Poof they take it off the air, you gotta be joking!! Optimum sucks
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CJ (@carlo52391) reported from Hopatcong Hills, New Jersey@OptimumHelp @OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back
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Susan Cohan (@susancohan) reported from Boonton, New Jersey@CBSNews @optimum Two nights of frozen screens streaming news from the CBS app on @AppleTV #wtf
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Dave Curren (@DaveCurren) reported from Mountain Lakes, New JerseyHey @OptimumHelp @AlticeUSA internet is dropping out with greater frequency the last two weeks. Is there a reason for the dropage and slow down? Not optimal for TV and working from home.
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Amanda Perfect Mess (@MsAmandaJane) reported from Hopatcong Hills, New JerseyDear @optimum - I hope you plan to credit my bill for the outages you cause. My whole service area is out. Meanwhile, my bill is paid in full. I have things I should be doing online that i cannot. I expect to see this credit on my next statement.
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Alan Braun (@abraun) reported from Randolph, New Jersey@OptimumHelp I waited 2.5 hours to get a call back from your support team. They called me and 10 mins into the call hung up….UGH!!!!! Please help with fox sports go. I just want to stream the yes network
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Clint Brown (@HesMrBrown) reported from Ledgewood, New Jersey@optimum once again with another internet outage in my area and calling customer service has been useless! This is becoming a constant problem!
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Dianne Frommelt (@DianneFrommelt) reported from Rockaway, New Jersey@optimum really need someone from your co willing to help me. Having issues with Cable/WiFi for 8 weeks now. Technician came to my house 2 weeks ago and ‘tightened wires’ but still having intermittent issues. Customer Service agents are no help. Cancelling soon if not resolved!
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Mayra Martinez ✨ (@MayraaMartinez_) reported from Cedar Knolls, New Jersey@OptimumHelp the worse customer service.
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Megan Pasternak (@MeganMihok) reported from Rockaway, New Jersey@optimum @OptimumHelp requested a callback regarding service and bill and when I got it the option that I’m on the phone doesn’t work and it disconnected me. I’ve been trying to get ahold of someone for days.
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Andrea Betancourt (@Andrea_BC5) reported from Dover, New Jersey@pickmyflorez @optimum @OptimumHelp Girl, I feel your pain. We can’t have two laptops on at the same time at my house because it’s soooo slow. I haven’t been able to get anything done at home.
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Mario A (@toothdocx) reported from East Hanover, New Jersey@optimum 29 years with your company and I’m going to Fios because your customer service has plummeted
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Corey Joskowitz (@CJ_DA__TRUTH) reported from Troy Hills, New Jersey@optimum @OptimumHelp Plugged directly into the router. 4 devices total on the network. 54 ping. Y’all are seriously terrible. If we don’t hear from y’all abt our apparently canceled apt, we’re switching. 1 week!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.