Optimum outages and service status in Mount Arlington, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Mount Arlington, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Mount Arlington, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Mount Arlington, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mount Arlington, New Jersey
The most recent Optimum outage reports came from the following cities: Sparta.
| City | Problem Type | Report Time |
|---|---|---|
 Sparta
|
Internet | 2 months ago |
|
Dover
|
TV | 3 months ago |
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Optimum Issues Reports Near Mount Arlington, New Jersey
Latest outage, problems and issue reports in Mount Arlington and nearby locations:
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SidTv (@TheSidTv) reported from Stanhope, New JerseyHoly **** @OptimumHelp is one of the worst internet providers. There internet legit just goes of randomly. And they change me thousands a year for my internet not to work half the time
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Dawn (@DawnMC74) reported from Randolph, New Jersey@OptimumHelp every month my premium channels disappear ... why????? I get No credit - no explanation - I’m told I don’t get those channels meanwhile I pay for them every month!!!! I wish I never switched to you @AlticeUSA lies lies!!!
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Jim Chaffee (@JimChaffeeEM) reported from Hopatcong Hills, New Jersey@OptimumHelp Can you please fix the internet in Hopatcong? We are losing connection 3 or 4 times a day. With so much remote learning going on, this is extremely unfair to teachers and students.
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Dianne Frommelt (@DianneFrommelt) reported from Rockaway, New Jersey@optimum really need someone from your co willing to help me. Having issues with Cable/WiFi for 8 weeks now. Technician came to my house 2 weeks ago and ‘tightened wires’ but still having intermittent issues. Customer Service agents are no help. Cancelling soon if not resolved!
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Leslie Ann Banfitch (@Makeupbaroness) reported from Andover, New JerseyI don’t know what happened to @optimum cable company, but they’re driving me to drink! The absolute, worst customer service!
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NaTTy_IcE$King (@Charles_blood4) reported from Denville, New Jersey@OptimumHelp I just sat on hold for over 45 minutes on your customer service line. My internet speed is dead slow and there's no indication of help on your line
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Poor Henry's Pub (@PoorHenrys) reported from Mountain Lakes, New Jersey@mytalech @elavon the amount of fees, time fixing malfunctioning equipment, equipment fees, the partner blame game, blaming @optimum for slow internet, leasing fees, double charging my customers to the tune of 3-4 per week, is putting us out of business. #lakelandbank @usbank
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Michael Wilson (@mwilson417) reported from Mountain Lakes, New Jersey@OptimumHelp Have been having issues all afternoon in Parsippany (bordering Boonton). Is there a widespread issue or is it just me?
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Dan Daranciang (@daranciang) reported from Dover, New Jersey@OptimumHelp you prematurely terminated my service before my scheduled move, and phone help says that I’d have to open a new account. I move in 12 days and need internet for the move. Help ASAP.
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Megan Pasternak (@MeganMihok) reported from Rockaway, New Jersey@optimum @OptimumHelp requested a callback regarding service and bill and when I got it the option that I’m on the phone doesn’t work and it disconnected me. I’ve been trying to get ahold of someone for days.
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Kevin Lane (@KevinLanne) reported from Succasunna-Kenvil, New JerseyI’ve never hated anyone or anything more than I hate @OptimumHelp @optimum @AlticeUSA Hands down has the WORST customer service system I’ve ever dealt with
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☼☆♛Tim Rabanal♛☆☼ (@Top_SZN_Tim) reported from Mount Arlington, New Jersey@OptimumHelp I understand wait times are longer than usual, but when you are expecting to receive a call yesterday afternoon regarding the status of your Internet & TV and they haven't gotten back to you still, that's terrible customer service.
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Joe Kelly (@jerseyjoekelly) reported from Mine Hill, New JerseySo right when Phil takes the lead Poof they take it off the air, you gotta be joking!! Optimum sucks
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Jessica Lanea Baum (@BaumLanea) reported from Budd Lake, New Jersey@OptimumHelp internet outage please help
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Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey@OptimumHelp is there some inter problem in Morris county, NJ? I’ve been kicked off internet for the past hour and a half with intermittent reception
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darren c #CherCrew (@njcolbyco) reported from Randolph, New Jersey@OptimumHelp is there an issue for mine hill New Jersey … no internet since 11am
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Matt Lewis (@Fat_Lewis17) reported from Woodport, New Jersey@OptimumHelp @optimum Hi Juan I have followed your instructions but still have not received any communication from optimum. This is a truly awful experience
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Karen (@jerseybabydollx) reported from Hopatcong Hills, New JerseyI’ve never experienced outage issues as bad as I am now. Can’t even log in to my account, talk to a CSR via chat or on the phone. Dropped the ball big time @optimum #optimum
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Nadine (@nadinehm_) reported from Lake Hopatcong, New Jersey@optimum @OptimumHelp I'd like to thank you for your zero help. We resolved the issue. You suck. Goodbye
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.