Optimum outages and service status in Succasunna-Kenvil, New Jersey

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Optimum generated 0 outage signals in the last 24 hours around Succasunna-Kenvil, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Succasunna-Kenvil, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Succasunna-Kenvil, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 14, 5:40 PM EDT	0	0
Apr 14, 6:00 PM EDT	0	0
Apr 14, 6:20 PM EDT	0	0
Apr 14, 6:40 PM EDT	0	0
Apr 14, 7:00 PM EDT	0	0
Apr 14, 7:20 PM EDT	0	0
Apr 14, 7:40 PM EDT	0	0
Apr 14, 8:00 PM EDT	0	0
Apr 14, 8:20 PM EDT	0	0
Apr 14, 8:40 PM EDT	0	0
Apr 14, 9:00 PM EDT	0	0
Apr 14, 9:20 PM EDT	0	0
Apr 14, 9:40 PM EDT	0	0
Apr 14, 10:00 PM EDT	0	0
Apr 14, 10:20 PM EDT	0	0
Apr 14, 10:40 PM EDT	0	0
Apr 14, 11:00 PM EDT	0	0
Apr 14, 11:20 PM EDT	0	0
Apr 14, 11:40 PM EDT	0	0
Apr 15, 12:00 AM EDT	0	0
Apr 15, 12:20 AM EDT	0	0
Apr 15, 12:40 AM EDT	0	0
Apr 15, 1:00 AM EDT	0	0
Apr 15, 1:20 AM EDT	0	0
Apr 15, 1:40 AM EDT	0	0
Apr 15, 2:00 AM EDT	0	0
Apr 15, 2:20 AM EDT	0	0
Apr 15, 2:40 AM EDT	0	0
Apr 15, 3:00 AM EDT	0	0
Apr 15, 3:20 AM EDT	0	0
Apr 15, 3:40 AM EDT	0	0
Apr 15, 4:00 AM EDT	0	0
Apr 15, 4:20 AM EDT	0	0
Apr 15, 4:40 AM EDT	0	0
Apr 15, 5:00 AM EDT	0	0
Apr 15, 5:20 AM EDT	0	0
Apr 15, 5:40 AM EDT	0	0
Apr 15, 6:00 AM EDT	0	0
Apr 15, 6:20 AM EDT	0	0
Apr 15, 6:40 AM EDT	0	0
Apr 15, 7:00 AM EDT	0	0
Apr 15, 7:20 AM EDT	0	0
Apr 15, 7:40 AM EDT	0	0
Apr 15, 8:00 AM EDT	0	0
Apr 15, 8:20 AM EDT	0	0
Apr 15, 8:40 AM EDT	0	0
Apr 15, 9:00 AM EDT	0	0
Apr 15, 9:20 AM EDT	0	0
Apr 15, 9:40 AM EDT	0	0
Apr 15, 10:00 AM EDT	0	0
Apr 15, 10:20 AM EDT	0	0
Apr 15, 10:40 AM EDT	0	0
Apr 15, 11:00 AM EDT	0	0
Apr 15, 11:20 AM EDT	0	0
Apr 15, 11:40 AM EDT	0	0
Apr 15, 12:00 PM EDT	0	0
Apr 15, 12:20 PM EDT	0	0
Apr 15, 12:40 PM EDT	0	0
Apr 15, 1:00 PM EDT	0	0
Apr 15, 1:20 PM EDT	0	0
Apr 15, 1:40 PM EDT	0	0
Apr 15, 2:00 PM EDT	0	0
Apr 15, 2:20 PM EDT	0	0
Apr 15, 2:40 PM EDT	0	0
Apr 15, 3:00 PM EDT	0	0
Apr 15, 3:20 PM EDT	0	0
Apr 15, 3:40 PM EDT	0	0
Apr 15, 4:00 PM EDT	0	0
Apr 15, 4:20 PM EDT	0	0
Apr 15, 4:40 PM EDT	0	0
Apr 15, 5:00 PM EDT	0	0
Apr 15, 5:20 PM EDT	0	0
Apr 15, 5:40 PM EDT	0	0

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Succasunna-Kenvil, New Jersey

The most recent Optimum outage reports came from the following cities: Morristown.

City	Problem Type	Report Time
Morristown	Internet	1 month ago
Dover	TV	3 months ago

Community Discussion

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Optimum Issues Reports Near Succasunna-Kenvil, New Jersey

Latest outage, problems and issue reports in Succasunna-Kenvil and nearby locations:

Mikey🌊B (@whereyabeen) reported 1 minute ago from White Meadow Lake, New Jersey
@OptimumHelp @optimum Thanks Karl, it took a few hours to get to full service but haven’t received any disruptions to service since.
NaTTy_IcE$King (@Charles_blood4) reported 6 minutes ago from Denville, New Jersey
@OptimumHelp I just sat on hold for over 45 minutes on your customer service line. My internet speed is dead slow and there's no indication of help on your line
Clint Brown (@HesMrBrown) reported 10 minutes ago from Ledgewood, New Jersey
@OptimumHelp we've had no internet for the last hour and half. What is issue? I'm in Morris County, NJ
SidTv (@TheSidTv) reported 11 minutes ago from Stanhope, New Jersey
Holy **** @OptimumHelp is one of the worst internet providers. There internet legit just goes of randomly. And they change me thousands a year for my internet not to work half the time
Jersey Girl 😷🏡😷 (@JerseyGal1196) reported 12 minutes ago from Morristown, New Jersey
@MarinaQCat @optimum I agree 💯 They are awful!!!!!
CJ (@carlo52391) reported 14 minutes ago from Hopatcong Hills, New Jersey
@OptimumHelp @OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back
Alan Braun (@abraun) reported 18 minutes ago from Randolph, New Jersey
@MONDO_PIFF @OptimumHelp Yup +1 here….although my friend with @optimum service that isn’t Altice One is able to do it just fine. Please help us
☼☆♛Tim Rabanal♛☆☼ (@Top_SZN_Tim) reported 22 minutes ago from Mount Arlington, New Jersey
@OptimumHelp I understand wait times are longer than usual, but when you are expecting to receive a call yesterday afternoon regarding the status of your Internet & TV and they haven't gotten back to you still, that's terrible customer service.
Ryan Headd (@grey_atlatl) reported 23 minutes ago from Morristown, New Jersey
Hey @optimum @OptimumHelp we’ve got power but no cable/internet. What gives? You can’t even send a nice apology email? All the other providers do. Also, turn back on your customer service phones so we can call you.
Kelly Panchoo (@k_panchoo) reported 23 minutes ago from Mount Arlington, New Jersey
@OptimumHelp the worst customer service. No one knows what they are doing. @Verizon please come to central nj!
Andrea Betancourt (@Andrea_BC5) reported 31 minutes ago from Morristown, New Jersey
@pickmyflorez @optimum Omg I just got off the phone with my dad about this. It’s soo slow and it’s always crashing. I’m so sick of this trash! They “fixed it” months ago and it just got worse.
Dianne Frommelt (@DianneFrommelt) reported 34 minutes ago from Rockaway, New Jersey
@optimum really need someone from your co willing to help me. Having issues with Cable/WiFi for 8 weeks now. Technician came to my house 2 weeks ago and ‘tightened wires’ but still having intermittent issues. Customer Service agents are no help. Cancelling soon if not resolved!
Nadine (@nadinehm_) reported 37 minutes ago from Lake Hopatcong, New Jersey
@optimum @OptimumHelp I'd like to thank you for your zero help. We resolved the issue. You suck. Goodbye
Nick E. Delis (@Nick_E_Delis) reported 39 minutes ago from Lake Hopatcong, New Jersey
@OptimumHelp hellllp!!! I’m stuck in IVR hell. You auto diagnotica are not working. Your box isn’t sending signal to my tv to get sound. Hellllpp!
Mikey🌊B (@whereyabeen) reported 39 minutes ago from White Meadow Lake, New Jersey
@OptimumHelp hello??? Any help is greatly appreciated, working for attorneys who don’t like work NOT getting done and need to know why internet is NOT functioning
Kelly Panchoo (@k_panchoo) reported 40 minutes ago from Mount Arlington, New Jersey
@OptimumHelp IS THE WORST COMPANY! I’ve been paying for a service I can’t even use. Today I asked for a root cause analysis of the ONGOING issues and they had no response. @Verizon please come to central NJ!
Daniel Baldan (@MediumBaldan) reported 41 minutes ago from Morristown, New Jersey
@optimum thanks for the sub-par service. Yesterday I finally dumped you. I hope you saved some of the money you’ve been stealing from me over the years!
Karen (@jerseybabydollx) reported 46 minutes ago from Hopatcong Hills, New Jersey
I’ve never experienced outage issues as bad as I am now. Can’t even log in to my account, talk to a CSR via chat or on the phone. Dropped the ball big time @optimum #optimum
Dawn (@DawnMC74) reported 55 minutes ago from Randolph, New Jersey
@OptimumHelp it’s funny you want me to pay you for service but my service is always going out. How is that fair? We are supposed to pay for service we receive, so maybe credits us for when our service is out.
Mikey🌊B (@whereyabeen) reported 57 minutes ago from White Meadow Lake, New Jersey
@OptimumHelp is there some inter problem in Morris county, NJ? I’ve been kicked off internet for the past hour and a half with intermittent reception

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

ecr.socialmedia (@ecr_socialmedia) reported 5 minutes ago
.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
rMetsBack? (@yMets00) reported 7 minutes ago
@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
tennis.sushi.CA.NY.JPN (@eric_newyork) reported 8 minutes ago
@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
FV (@51566f) reported 11 minutes ago
@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
jody schwartz (@JodysJody) reported 12 minutes ago
@OptimumHelp @optimum You’re never any help
Joe Tattoo (@Tatt2Connection) reported 15 minutes ago
@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
Sean Kelly (@SeanOfKelly) reported 17 minutes ago
@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
💙OG Rell 🧡 (@JrellN) reported 19 minutes ago
@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
ℕgonna (@Ngonna) reported 20 minutes ago
@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
todd shannon (@wncoach) reported 20 minutes ago
@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.