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Optimum outages and service status in Randolph, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Randolph, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Randolph, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Randolph, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Randolph, New Jersey

The most recent Optimum outage reports came from the following cities: Morristown.

CityProblem TypeReport Time
Morristown Internet 1 month ago
Parsippany Wi-fi 2 months ago
Dover TV 3 months ago

Community Discussion

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Optimum Issues Reports Near Randolph, New Jersey

Latest outage, problems and issue reports in Randolph and nearby locations:

  • DawnMC74
    Dawn (@DawnMC74) reported from Randolph, New Jersey

    @OptimumHelp every month my premium channels disappear ... why????? I get No credit - no explanation - I’m told I don’t get those channels meanwhile I pay for them every month!!!! I wish I never switched to you @AlticeUSA lies lies!!!

  • Andrea_BC5
    Andrea Betancourt (@Andrea_BC5) reported from Dover, New Jersey

    @pickmyflorez @optimum @OptimumHelp Girl, I feel your pain. We can’t have two laptops on at the same time at my house because it’s soooo slow. I haven’t been able to get anything done at home.

  • abraun
    Alan Braun (@abraun) reported from Randolph, New Jersey

    @MONDO_PIFF @OptimumHelp Yup +1 here….although my friend with @optimum service that isn’t Altice One is able to do it just fine. Please help us

  • kevinbendel
    Kevin Joseph (@kevinbendel) reported from Denville, New Jersey

    @OptimumHelp Looks like you an Internet outage in Denville. Power cycled the router a few times with same result.

  • JerseyGal1196
    Jersey Girl 😷🏡😷 (@JerseyGal1196) reported from Morristown, New Jersey

    @Dman2582 @optimum It's them, believe me! I have never been so disillusioned with a company as Optimum. All talk with zero results.

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp hello??? Any help is greatly appreciated, working for attorneys who don’t like work NOT getting done and need to know why internet is NOT functioning

  • Charles_blood4
    NaTTy_IcE$King (@Charles_blood4) reported from Denville, New Jersey

    @OptimumHelp I just sat on hold for over 45 minutes on your customer service line. My internet speed is dead slow and there's no indication of help on your line

  • BaumLanea
    Jessica Lanea Baum (@BaumLanea) reported from Budd Lake, New Jersey

    @OptimumHelp internet outage please help

  • JerseyGal1196
    Jersey Girl 😷🏡😷 (@JerseyGal1196) reported from Morristown, New Jersey

    @MarinaQCat @optimum I agree 💯 They are awful!!!!!

  • kierstenkrum
    Kiersten Hallie Krum (@kierstenkrum) reported from Flanders, New Jersey

    ******* @optimum !!! They cheat you EVERY TIME. Even when its THEIR EMPLOYEES who give you the wrong information, still you're expected to literally pay for that mistake. NEVER AGAIN.

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp is there some inter problem in Morris county, NJ? I’ve been kicked off internet for the past hour and a half with intermittent reception

  • DaveCurren
    Dave Curren (@DaveCurren) reported from Mountain Lakes, New Jersey

    Hey @OptimumHelp @AlticeUSA internet is dropping out with greater frequency the last two weeks. Is there a reason for the dropage and slow down? Not optimal for TV and working from home.

  • wwesthoven
    William Westhoven (@wwesthoven) reported from Mountain Lakes, New Jersey

    Unbelievable frustration with @optimum customer service. Four days trying to contact a human about the cable wire down on my front yard. Only response is repeated texts asking if my issue is resolved. Aughhh!

  • carlo52391
    CJ (@carlo52391) reported from Hopatcong Hills, New Jersey

    @OptimumHelp for hopatcong New Jersey when is the estimated time service will be restored for internet I work from home and neee my internet back

  • joshdsauceda
    Joshua Sauceda 🗽 NFTNYC (@joshdsauceda) reported from Dover, New Jersey

    @Vinegar991 @OptimumHelp We've had quite a few outages lately - been difficult working remote jobs. Def hasn't been the most reliable service this Summer..

  • nadinehm_
    Nadine (@nadinehm_) reported from Lake Hopatcong, New Jersey

    @optimum @OptimumHelp I'd like to thank you for your zero help. We resolved the issue. You suck. Goodbye

  • Andrea_BC5
    Andrea Betancourt (@Andrea_BC5) reported from Morristown, New Jersey

    @pickmyflorez @optimum Omg I just got off the phone with my dad about this. It’s soo slow and it’s always crashing. I’m so sick of this trash! They “fixed it” months ago and it just got worse.

  • Nick_E_Delis
    Nick E. Delis (@Nick_E_Delis) reported from Lake Hopatcong, New Jersey

    @OptimumHelp hellllp!!! I’m stuck in IVR hell. You auto diagnotica are not working. Your box isn’t sending signal to my tv to get sound. Hellllpp!

  • MsAmandaJane
    Amanda Perfect Mess (@MsAmandaJane) reported from Hopatcong Hills, New Jersey

    Dear @optimum - I hope you plan to credit my bill for the outages you cause. My whole service area is out. Meanwhile, my bill is paid in full. I have things I should be doing online that i cannot. I expect to see this credit on my next statement.

  • scottike21
    scott iacovelli (@scottike21) reported from Stanhope, New Jersey

    @optimum I'm paying a fortune for my bill. Red Zone is not working at 1 p.m. What can be done to correct this quickly?

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck

  • ZynikaEDM
    🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported

    @optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • oSliMeTo_
    ˢᴿ SL!MeTo (@oSliMeTo_) reported

    @optimum YOUR INTERNET ******* SUCKS !!

  • xx_osiris
    ショーン (@xx_osiris) reported

    @dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded

  • M_C_Phoenix
    M.C. Phoenix_AF (@M_C_Phoenix) reported

    @optimum Stop playing and fix my WiFi.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****

  • WillWagnerMusic
    Will Wagner 🟧 (@WillWagnerMusic) reported

    @OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.

  • princepessa07
    Princepessa07 (@princepessa07) reported

    @optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    @SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.