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Optimum outages and service status in Mountain Lakes, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Mountain Lakes, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Mountain Lakes, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Mountain Lakes, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mountain Lakes, New Jersey

The most recent Optimum outage reports came from the following cities: Montville, Morristown, Kinnelon, and Pompton Plains.

CityProblem TypeReport Time
Montville Internet 22 days ago
Morristown Internet 1 month ago
Kinnelon TV 1 month ago
Kinnelon TV 1 month ago
Pompton Plains Internet 2 months ago
Parsippany Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Mountain Lakes, New Jersey

Latest outage, problems and issue reports in Mountain Lakes and nearby locations:

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp is there some inter problem in Morris county, NJ? I’ve been kicked off internet for the past hour and a half with intermittent reception

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp @optimum Thanks Karl, it took a few hours to get to full service but haven’t received any disruptions to service since.

  • blootch
    JP (@blootch) reported from Montville, New Jersey

    @Lincolntx1864 That would make @optimum state-of-the-art! 😂and it’s really, really bad!

  • PatTheGraz
    Patrick Graziano (@PatTheGraz) reported from Butler, New Jersey

    @optimum @OptimumHelp @CBS nothing like CBS not working during NFL playoff game Nice

  • sushipra18
    Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey

    @OptimumHelp I have no internet for 8 hrs now is it an outage or a problem with my alticeone box

  • MediumBaldan
    Daniel Baldan (@MediumBaldan) reported from Boonton, New Jersey

    @optimum offered to cut my bill in half and keep the same service if I decided not to quit. Thanks for confirming how much I’ve been wasting. Goodbye.

  • sushipra18
    Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey

    @OptimumHelp Please help out of internet

  • nanicretivenj
    nanicretivenj (@nanicretivenj) reported from Parsippany, New Jersey

    @OptimumHelp One request from customer teach ur technicians or installation guys to speak properly and in a respectful way !!! They feel they are owners for optimum and they are paying my bills .

  • grey_atlatl
    Ryan Headd (@grey_atlatl) reported from Morristown, New Jersey

    Hey @optimum @OptimumHelp we’ve got power but no cable/internet. What gives? You can’t even send a nice apology email? All the other providers do. Also, turn back on your customer service phones so we can call you.

  • Karen8280
    Karen in NJ (@Karen8280) reported from Butler, New Jersey

    I hope #TheBachelorette #thementellall is on demand in full. @optimum's DVR service failed. I got an ISE 800 error all night due to the weather and it only recorded 6 minutes but says it recorded all. Nothing recorded last night, even missed @wwe #RAWReunion. @OptimumHelp

  • christi48958700
    christina kim (@christi48958700) reported from Montville, New Jersey

    @OptimumHelp We had service back for about five hours. Then poof gone! Can’t get through on phone or chat. Can you please update? I cannot report anything anywhere!!!

  • Seth_Price10
    Seth Price (@Seth_Price10) reported from Butler, New Jersey

    The worst part about being displaced from home due to flooding and staying with friends is easily the fact that @optimum is the WORST internet provider I've ever had to deal with. Can't wait to be back home with my @verizonfios gigabit connection

  • abraun
    Alan Braun (@abraun) reported from Randolph, New Jersey

    @OptimumHelp I waited 2.5 hours to get a call back from your support team. They called me and 10 mins into the call hung up….UGH!!!!! Please help with fox sports go. I just want to stream the yes network

  • DianneFrommelt
    Dianne Frommelt (@DianneFrommelt) reported from Rockaway, New Jersey

    @optimum really need someone from your co willing to help me. Having issues with Cable/WiFi for 8 weeks now. Technician came to my house 2 weeks ago and ‘tightened wires’ but still having intermittent issues. Customer Service agents are no help. Cancelling soon if not resolved!

  • cheryl_sorg
    Cheryl Parisi Sorg (@cheryl_sorg) reported from Butler, New Jersey

    You suck @optimum Had an appointment today. A tech was supposed to be here between 5pm-8pm. Finally get customer service and they tell me the tech said we canceled and wanted to reschedule. Liar!!!!!! Waited 3 damn hours!!!! Now I have a time slot between 10am - 8pm tomorrow. 😡

  • Andrea_BC5
    Andrea Betancourt (@Andrea_BC5) reported from Dover, New Jersey

    @pickmyflorez @optimum @OptimumHelp Girl, I feel your pain. We can’t have two laptops on at the same time at my house because it’s soooo slow. I haven’t been able to get anything done at home.

  • jimmer__
    jimmer (@jimmer__) reported from Florham Park, New Jersey

    @dbearak @RuFan130 @BrooklynNets @Yankees I thought about it but the cost of internet on its own plus a streaming provider would have been slightly less all in than haggling down optimum. Threaten to leave and they’ll make it work

  • DawnMC74
    Dawn (@DawnMC74) reported from Randolph, New Jersey

    @OptimumHelp it’s funny you want me to pay you for service but my service is always going out. How is that fair? We are supposed to pay for service we receive, so maybe credits us for when our service is out.

  • mwilson417
    Michael Wilson (@mwilson417) reported from Mountain Lakes, New Jersey

    @OptimumHelp Have been having issues all afternoon in Parsippany (bordering Boonton). Is there a widespread issue or is it just me?

  • sushipra18
    Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey

    @OptimumHelp it’s disgusting to see that am out internet for 3 days I have an appointment for 5-8 today and now you send a text it’s canceled and your customer care gives a number that no one picks this so not done you have disappointed me big time

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck

  • ZynikaEDM
    🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported

    @optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • oSliMeTo_
    ˢᴿ SL!MeTo (@oSliMeTo_) reported

    @optimum YOUR INTERNET ******* SUCKS !!

  • xx_osiris
    ショーン (@xx_osiris) reported

    @dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded

  • M_C_Phoenix
    M.C. Phoenix_AF (@M_C_Phoenix) reported

    @optimum Stop playing and fix my WiFi.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****

  • WillWagnerMusic
    Will Wagner 🟧 (@WillWagnerMusic) reported

    @OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.

  • princepessa07
    Princepessa07 (@princepessa07) reported

    @optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    @SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.