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Optimum outages and service status in Pompton Plains, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Pompton Plains, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Pompton Plains, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Pompton Plains, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pompton Plains, New Jersey

The most recent Optimum outage reports came from the following cities: Montville, Paterson, Kinnelon, and Pompton Plains.

CityProblem TypeReport Time
Montville Internet 22 days ago
Paterson TV 1 month ago
Kinnelon TV 1 month ago
Kinnelon TV 1 month ago
Pompton Plains Internet 2 months ago
Totowa Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Pompton Plains, New Jersey

Latest outage, problems and issue reports in Pompton Plains and nearby locations:

  • DevRickus
    Rickus (@DevRickus) reported from Boonton, New Jersey

    I miss the days when I could get emails @OptimumHelp Those were fun. But the guy who reset my modem as if that would fix anything. Top notch guys.

  • MIkeMcAveney
    Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey

    @OptimumHelp service Outage Hawthorne NJ

  • NOREGRETS65
    yolanda (@NOREGRETS65) reported from Paterson, New Jersey

    @OptimumHelp I have a outage now. The worst service ever. Cancel my subscription Aholes

  • scott_bednar
    Scotty Dimes (@scott_bednar) reported from Boonton, New Jersey

    @OptimumHelp internet outage for multiple Town of Boonton accounts. 07005

  • michelle_borden
    LMB (@michelle_borden) reported from Little Falls, New Jersey

    @OptimumHelp what is going on with live chat. I’m seeing a message on my Altice device that has been here all day. I chatted about this earlier. Now I see the chat service is experiencing technical difficulties.

  • triciecarter32
    Monique (@triciecarter32) reported from Paterson, New Jersey

    @optimum you are f'in up so bad and i dont even have the service yet... i swear i am 2 seconds away from canceling my appointment and saying f it... ill get my internet from @TMobile

  • Seth_Price10
    Seth Price (@Seth_Price10) reported from Butler, New Jersey

    The worst part about being displaced from home due to flooding and staying with friends is easily the fact that @optimum is the WORST internet provider I've ever had to deal with. Can't wait to be back home with my @verizonfios gigabit connection

  • TheLifeOfJQ
    Mali-Bootay (@TheLifeOfJQ) reported from Paterson, New Jersey

    @optimum is horrible.

  • phrases4lyfe
    Daniel Noble (@phrases4lyfe) reported from Paterson, New Jersey

    @optimum so I’m on hold for over 2hrs just for your rep to hang up on me. Are you kidding me!!!’n

  • officer37
    Frank Fiore (@officer37) reported from Oakland, New Jersey

    @OptimumHelp Why did I have service for the last 2 days but now it’s not on?? Can you explain that???

  • blootch
    JP (@blootch) reported from Montville, New Jersey

    @C_Goscinski @optimum Be lucky you have an option to cancel...we have no alternatives!

  • neonazzer29
    Pratik Saptarshi (@neonazzer29) reported from Wayne, New Jersey

    @verizonfios When are you planning to rollout Internet/Telephony to 07470 - @optimum is bleeding us dry and providing extremely average service. We're open to petition our City council/Mayor's office, to get you here.

  • mikelogo_
    Mike logothetis (@mikelogo_) reported from Pequannock, New Jersey

    Never ever ever ever get @OptimumHelp @optimum it is absolutely impossible to talk to a person to get any type of hell

  • jennielo915
    Jenny Onyeka (@jennielo915) reported from Wayne, New Jersey

    @OptimumHelp Altice 1 mini box stopped working. Any get a person on the phone for over a week to help fix it.

  • 0218jenn
    Jennifer Griffiths (@0218jenn) reported from Hawthorne, New Jersey

    @optimum you guys stink black outs today this entire week., them told us you would help when the hurricane came. U charged us we didn't have power for 8 days. Then there was issues in the neighborhood as well now back to black outs.

  • sushipra18
    Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey

    @OptimumHelp I have no internet for 8 hrs now is it an outage or a problem with my alticeone box

  • nancyl367
    Nancy (@nancyl367) reported from Woodland Park, New Jersey

    That is the issue. We cannot get it on Optimum! I wish we could.

  • MohzTweets
    MohzTweets (@MohzTweets) reported from Oakland, New Jersey

    @OptimumHelp internet is down

  • 0rhanElci
    Orhan Elci (@0rhanElci) reported from Wayne, New Jersey

    @RomarioRickettz @optimum What are you not happy with Verizon. Optimum (Altice) is one of the worst ISP company you can ever face to. Stick your *** with FIOS and don't regret.

  • MIkeMcAveney
    Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey

    @OptimumHelp Hawthorne Parker Ave no service since 6:30 pm

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • yMets00
    rMetsBack? (@yMets00) reported

    @optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill

  • eokaforjr
    Emeka Okafor, Jr. (@eokaforjr) reported

    Day 2 of @optimum bring out in Brooklyn. Customer service is awful as always. Criminally bad service. Somehow everyone with Verizon still has service. Can not wait for @verizonfios availability on my block

  • NJ_HMS
    NJ Home Maintenance Services (@NJ_HMS) reported

    @optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down

  • WillWagnerMusic
    Will Wagner 🟧 (@WillWagnerMusic) reported

    Crazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?

  • bluxtwo
    Vic Mastrorocco (@bluxtwo) reported

    @THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!

  • pejacoby
    @[email protected] (@pejacoby) reported

    @DustinFinn @optimum @OptimumHelp Aha, see, it’s a PM instead of a DM, that’ll fix it! 🤔

  • g5vmnnpfkr
    him (@g5vmnnpfkr) reported

    @optimum @OptimumHelp I just needed to let y’all know that your AI generated commercials/advertisements are terrible and make you look tacky. If you put zero effort into your advertising, you are definitely putting zero effort into providing your customers a quality experience.

  • Saffyer
    Saff ⚾️ (@Saffyer) reported

    Day 1 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****