Optimum outages and service status in Hawthorne, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Hawthorne, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Hawthorne, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Hawthorne, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hawthorne, New Jersey
The most recent Optimum outage reports came from the following cities: Paterson, and Fair Lawn.
| City | Problem Type | Report Time |
|---|---|---|
 Paterson
|
TV | 1 month ago |
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Fair Lawn
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Internet | 2 months ago |
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Totowa
|
Internet | 2 months ago |
|
Garfield
|
Total Blackout | 3 months ago |
|
Wayne
|
Wi-fi | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Hawthorne, New Jersey
Latest outage, problems and issue reports in Hawthorne and nearby locations:
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Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey@optimum omg you have horrendous service. ur disgusting.
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@OptimumHelp any update for the outage in 07432? I sent you multiple DMs
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Daniel Noble (@phrases4lyfe) reported from Paterson, New Jersey@optimum so I’m on hold for over 2hrs just for your rep to hang up on me. Are you kidding me!!!’n
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@optimum I have been waiting for several hours for a call back from optimum to explain why my service was shut off #optimum #callmeback
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yolanda (@NOREGRETS65) reported from Paterson, New Jersey@OptimumHelp I have a outage now. The worst service ever. Cancel my subscription Aholes
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Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey@OptimumHelp worst customer service ever. On calls and chats for 2 days trying to get issue solved.All they could do was tell me they would send me a new remote in 4 days. I asked to speak to a supervisor after going round and round. I was superv would call be in 1 hr 4 hrs later
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Tim Schwinge (@Timschwinge) reported from Midland Park, New Jersey@OptimumHelp @OptimumHelp I had WiFi and power all during the hurricane but my wifi and cable are down now? Is there an outage? I’m in Midland Park, NJ
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Rahah Mahmood (@msmahmoodx) reported from Elmwood Park, New Jersey@OptimumHelp we have been trying to get in touch with a representative for two days. Our modem is not working and we had to replace our router. How are we expected to receive help?
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@OptimumHelp @optimum I was told my service would be back on by this evening. Please don’t make me go through a Friday night without tv...
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Pratik Saptarshi (@neonazzer29) reported from Wayne, New Jersey@verizonfios When are you planning to rollout Internet/Telephony to 07470 - @optimum is bleeding us dry and providing extremely average service. We're open to petition our City council/Mayor's office, to get you here.
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Jennifer Griffiths (@0218jenn) reported from Hawthorne, New Jersey@optimum you guys stink black outs today this entire week., them told us you would help when the hurricane came. U charged us we didn't have power for 8 days. Then there was issues in the neighborhood as well now back to black outs.
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Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey@OptimumHelp I have no service,it went out at 6:30 pm,Hawthorne NJ
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Jenny Onyeka (@jennielo915) reported from Wayne, New Jersey@OptimumHelp you guys have terrible customer support. Got two weeks I can’t get anyone on the phone. I can’t get you to reply here. Someone needs to get back to me.
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@Mitchell_Mateo @optimum @optimum is TERRIBLE!!! I have such problems when calling their customer service
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Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey@optimum we had Spectrum in Harlem and have never experienced nothing like this. We'll pay for our first and will be our last month of service with us being new residents in Paramus this is not good. I'm going to check with Verizon because here on Forsythia Lane bad service
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@optimum is there an issue with your customer service line? I have no service and can’t even call it in! @OptimumHelp
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Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey@OptimumHelp This internet has not been working every single day the service goes out while my son is trying to do his online homework. He can't tell his teachers that his homework is incomplete due to the horrible internet service, that's totally unacceptable.... I can't watch
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Danny Hawkins (@dannyhawkins82) reported from Hawthorne, New Jersey@optimum @AlticeUSA Optimum has got to be one of the worse cable providers. Horrible customer service.
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Nancy (@nancyl367) reported from Woodland Park, New JerseyOptimum channel also does not carry One Network. Please get this corrected. We need @oann network.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Bo Warrior (@KennethHarman10) reported@optimum I am so tired of you companies using these Indian people to answer your phones you can’t understand them all I wanted to do was cancel my service cause I can’t afford it anymore and it takes an act of congress to get it done I finally hung up cause I couldn’t understand
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Stephen Pererson (@StephenPererson) reported@optimum thank for nothing. Canceled my service and returned all equipment. Just to wake up this morning and see u decided to take more money. Was told I was paid in full and we would be done but u still want to charge me money.
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Felix (@Kingslayer425) reportedUnacceptable from @optimum and @TMobile for not notifying customers that there was an outage since 7pm. Credits should be given to those affected especially in the Ironbound section of Newark, New Jersey! Ridiculous!
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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Kenneth W (@kenneth1783) reported@OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.
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Kenneth W (@kenneth1783) reportedOK @optimum — help me understand this. Chat (after logging in): “You must call to get a Port Code.” Call support: Refused to help and hung up. Store visit: Gave my phone number and got the Port Code email instantly. No ID check. No name verification. Make this make sense.
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Luis Martz (@WalkngSoul) reported@OptimumHelp @Idiocratese @optimum Can you give an update on the internet outage in Newark NJ