Optimum outages and service status in Paramus, New Jersey

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Optimum generated 0 outage signals in the last 24 hours around Paramus, including 0 direct reports.
The most common problems reported in this area mention Wi-fi.

Wi-fi (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Paramus, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Paramus, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 14, 8:40 PM EDT	0	0
Apr 14, 9:00 PM EDT	0	0
Apr 14, 9:20 PM EDT	0	0
Apr 14, 9:40 PM EDT	0	0
Apr 14, 10:00 PM EDT	0	0
Apr 14, 10:20 PM EDT	0	0
Apr 14, 10:40 PM EDT	0	0
Apr 14, 11:00 PM EDT	0	0
Apr 14, 11:20 PM EDT	0	0
Apr 14, 11:40 PM EDT	0	0
Apr 15, 12:00 AM EDT	0	0
Apr 15, 12:20 AM EDT	0	0
Apr 15, 12:40 AM EDT	0	0
Apr 15, 1:00 AM EDT	0	0
Apr 15, 1:20 AM EDT	0	0
Apr 15, 1:40 AM EDT	0	0
Apr 15, 2:00 AM EDT	0	0
Apr 15, 2:20 AM EDT	0	0
Apr 15, 2:40 AM EDT	0	0
Apr 15, 3:00 AM EDT	0	0
Apr 15, 3:20 AM EDT	0	0
Apr 15, 3:40 AM EDT	0	0
Apr 15, 4:00 AM EDT	0	0
Apr 15, 4:20 AM EDT	0	0
Apr 15, 4:40 AM EDT	0	0
Apr 15, 5:00 AM EDT	0	0
Apr 15, 5:20 AM EDT	0	0
Apr 15, 5:40 AM EDT	0	0
Apr 15, 6:00 AM EDT	0	0
Apr 15, 6:20 AM EDT	0	0
Apr 15, 6:40 AM EDT	0	0
Apr 15, 7:00 AM EDT	0	0
Apr 15, 7:20 AM EDT	0	0
Apr 15, 7:40 AM EDT	0	0
Apr 15, 8:00 AM EDT	0	0
Apr 15, 8:20 AM EDT	0	0
Apr 15, 8:40 AM EDT	0	0
Apr 15, 9:00 AM EDT	0	0
Apr 15, 9:20 AM EDT	0	0
Apr 15, 9:40 AM EDT	0	0
Apr 15, 10:00 AM EDT	0	0
Apr 15, 10:20 AM EDT	0	0
Apr 15, 10:40 AM EDT	0	0
Apr 15, 11:00 AM EDT	0	0
Apr 15, 11:20 AM EDT	0	0
Apr 15, 11:40 AM EDT	0	0
Apr 15, 12:00 PM EDT	0	0
Apr 15, 12:20 PM EDT	0	0
Apr 15, 12:40 PM EDT	0	0
Apr 15, 1:00 PM EDT	0	0
Apr 15, 1:20 PM EDT	0	0
Apr 15, 1:40 PM EDT	0	0
Apr 15, 2:00 PM EDT	0	0
Apr 15, 2:20 PM EDT	0	0
Apr 15, 2:40 PM EDT	0	0
Apr 15, 3:00 PM EDT	0	0
Apr 15, 3:20 PM EDT	0	0
Apr 15, 3:40 PM EDT	0	0
Apr 15, 4:00 PM EDT	0	0
Apr 15, 4:20 PM EDT	0	0
Apr 15, 4:40 PM EDT	0	0
Apr 15, 5:00 PM EDT	0	0
Apr 15, 5:20 PM EDT	0	0
Apr 15, 5:40 PM EDT	0	0
Apr 15, 6:00 PM EDT	0	0
Apr 15, 6:20 PM EDT	0	0
Apr 15, 6:40 PM EDT	0	0
Apr 15, 7:00 PM EDT	0	0
Apr 15, 7:20 PM EDT	0	0
Apr 15, 7:40 PM EDT	0	0
Apr 15, 8:00 PM EDT	0	0
Apr 15, 8:20 PM EDT	0	0
Apr 15, 8:40 PM EDT	0	0

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Paramus, New Jersey

The most recent Optimum outage reports came from the following cities: Hackensack, Paterson, Fair Lawn, and Bergenfield.

City	Problem Type	Report Time
Hackensack	Wi-fi	11 days ago
Paterson	TV	1 month ago
Hackensack	Internet	1 month ago
Fair Lawn	Internet	2 months ago
Bergenfield	Wi-fi	2 months ago
Hackensack	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optimum Issues Reports Near Paramus, New Jersey

Latest outage, problems and issue reports in Paramus and nearby locations:

Michelle (@Michiac1229) reported 3 minutes ago from Hillsdale Manor, New Jersey
@OptimumHelp no phone or internet second time in 2 weeks. I understand the storm but 2 weeks ago it was 5 days now going 5 if service not restored today. Can’t wfh no online school. Frustrating! Bergen County NJ.
Omar Mcbride (@oskiogomc) reported 6 minutes ago from Paterson, New Jersey
@optimum why do I pay so much money for you guys to SUCK soo bad!?!?!
Mali-Bootay (@TheLifeOfJQ) reported 13 minutes ago from Paterson, New Jersey
@optimum is horrible.
Brett (@Bsofferman) reported 15 minutes ago from Teaneck, New Jersey
@OptimumHelp speaking to my 8th person today. Just keep getting pushed from one department to another and no one has a clue as to do anything. Just terrible customer service
Big Farrid Gyal (@Shaadene) reported 18 minutes ago from Paterson, New Jersey
@OptimumHelp Please fix the optimum hotspots, service is very spotty. Seems to only work in the middle of the night.
Kayla Klinzing (@KayKlinz) reported 29 minutes ago from Midland Park, New Jersey
@OptimumHelp our service was up for all of 4 hours and now it’s out again!!!! When will it be fixed?!?
Brett (@Bsofferman) reported 31 minutes ago from Teaneck, New Jersey
@OptimumHelp absolute worst customer service and business to deal with. Upgrading to Altice and current cable gets disconnected. 6 hours over 2 days trying to straighten it out. Still not reconnected
Pete In Da Street (@PeteInDaStreet1) reported 33 minutes ago from Lodi, New Jersey
@OptimumHelp The worst cable company anywhere. TV freezes up all the time missed the last hour of Yankee game total **** company you should be ashamed of your service and what you charge people
robby db (@robbydb85) reported 33 minutes ago from New Milford, New Jersey
I call @optimum yesterday to get tv service again. Somehow they removed my internet and wont do anything until the morning. This is why piracy is big
Michael McAveney (@MIkeMcAveney) reported 36 minutes ago from Hawthorne, New Jersey
@OptimumHelp I have no service,it went out at 6:30 pm,Hawthorne NJ
lvz 🌊 (@lauravanzile) reported 37 minutes ago from Westwood, New Jersey
@OptimumHelp you legit have the worst service of all time. Apparently you are the “only service in this area.” I pay WAY TOO MUCH for it to go out on me 40+ times a day. Yes I’ve counted. Can I please get some assistance?
Ding, Dong the Coquito Lady (@CreepySnacks) reported 39 minutes ago from Fair Lawn, New Jersey
@OptimumHelp hi I have an Internet outage and your service chat is not working
patricia (@TrishhCald) reported 40 minutes ago from Saddle Brook, New Jersey
@OptimumHelp iMac just got off the phone with optimum support and was told it was a joint issue
Anthony Augusto (@globalant) reported 41 minutes ago from Hawthorne, New Jersey
@NETGEAR you may want to remove verbiage in manuals about installing C7000 Nighthawk Modem on @optimum . Spent two sessions this past weekend waiting for help with activation, only now for support to advise it’s not compatible on their system. I know that’s not true..
Paul Liddy (@plid21) reported 41 minutes ago from Washington Township, New Jersey
@optimum Your service sucks. A little snow and tour service goes out. And no wind. Ridiculous!!
Jennifer Griffiths (@0218jenn) reported 42 minutes ago from Hawthorne, New Jersey
@optimum you guys stink black outs today this entire week., them told us you would help when the hurricane came. U charged us we didn't have power for 8 days. Then there was issues in the neighborhood as well now back to black outs.
Elijah Jay (@imready116) reported 53 minutes ago from Paterson, New Jersey
Can someone Let me know How The Pandemic Impacts WiFi Service and How is it when I call #optimum They had me on hold 3x over 40min then just hung Up @optimum.net The service offered a Call back . And they Never Called ,Felt like I WasDumped waiting for a Call that never came .
Rick1 (@RickTrautmann1) reported 54 minutes ago from Emerson, New Jersey
@Whatevah_Amy @OptimumHelp And their channels are shit. I hate that company
Kayla Klinzing (@KayKlinz) reported 58 minutes ago from Midland Park, New Jersey
@optimum’s customer service is nonexistent & they are giving no indication as to when our service will be back! 🤬
Michael McAveney (@MIkeMcAveney) reported 60 minutes ago from Hawthorne, New Jersey
@OptimumHelp Hawthorne Parker Ave no service since 6:30 pm

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

Mr. M (@11Mr_M) reported 3 minutes ago
@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
Henry rinkewich (@H3nrink) reported 4 minutes ago
@JohnLiebhakpcb @optimum is the WORST
JimGio (@__1203gio) reported 4 minutes ago
I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
Roger Kimball (@rogerkimball) reported 5 minutes ago
WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
Lando (@orlandojr88) reported 7 minutes ago
@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
Henry rinkewich (@H3nrink) reported 7 minutes ago
@optimum when is your trash organization coming to an agreement to bring back mlb network?
Jay Muah (@jay_muah) reported 11 minutes ago
Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
Sean Kelly (@SeanOfKelly) reported 16 minutes ago
So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
Jersey Friar (@JerseyFriar) reported 23 minutes ago
@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
Adam Bernard (@AdamsWorldBlog) reported 25 minutes ago
.@Optimum should have an OnlyFans based on how often it goes down.