Optimum outages and service status in Paterson, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Paterson, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
- E-mail (25%)
- Internet (25%)
- Total Blackout (25%)
- TV (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Paterson, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Paterson, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Paterson, New Jersey
The most recent Optimum outage reports came from the following cities: Clifton, Paterson, Passaic, Little Falls, and Fair Lawn.
| City | Problem Type | Report Time |
|---|---|---|
 Clifton
|
13 days ago | |
|
Clifton
|
Internet | 13 days ago |
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Clifton
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TV | 13 days ago |
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Clifton
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Total Blackout | 13 days ago |
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Paterson
|
TV | 1 month ago |
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Passaic
|
TV | 1 month ago |
Community Discussion
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Optimum Issues Reports Near Paterson, New Jersey
Latest outage, problems and issue reports in Paterson and nearby locations:
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Henry Hernandez (@henryhernandez) reported from Clifton, New Jersey@OptimumHelp I have been trying to speak to someone for weeks. I have had intermittent service and cannot get any help from Optimum! I have now tried for three days to reach someone to cancel but am unable to speak to anyone!
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey@OptimumHelp Hire more people so your account managers don’t blame it on “we’re so busy we can’t send anyone to fix the problem we created”
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Nancy (@nancyl367) reported from Woodland Park, New JerseyThat is the issue. We cannot get it on Optimum! I wish we could.
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Anthony Augusto (@globalant) reported from Hawthorne, New Jersey@NETGEAR you may want to remove verbiage in manuals about installing C7000 Nighthawk Modem on @optimum . Spent two sessions this past weekend waiting for help with activation, only now for support to advise it’s not compatible on their system. I know that’s not true..
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Tom Coakley (@ElProducto42) reported from Cedar Grove, New JerseyOptimum Cable TV and internet sucks! #dontknowwhatcustomer serviceis @OptimumHelp #worsethanblackandwhiteTV
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Darren Dunay (@DarrenDunay) reported from Clifton, New JerseyNow @OptimumHelp lies to us tells the rep was here and the problem was solved when indeed there was no rep and we have no phone. #poorcustomerservice #optimumhelpsucks
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Dave. (@DavidStewart64) reported from Fair Lawn, New Jersey@OptimumHelp does anyone work at this company?? Have been trying to reach customer service for weeks.
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Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey@OptimumHelp the worst customer service ever. 4 days of phone calls and chats and my services are still not working. Every time they fix one thing they knock another one out. Can’t even get a manager to call back. Pay way to much to be treated like this
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neek (@neek4bp) reported from Paterson, New Jersey@OptimumHelp is there an outage in bklyn.. my internet not workin
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Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey@OptimumHelp 145 Parker Ave Hawthorne NJ no service at all
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arlette (@arletteg21) reported from Totowa, New Jersey@OptimumHelp the automatic system is not working, my dvr is not working
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David Toussas (@SpiderXs) reported from Wayne, New Jersey@OptimumHelp 3 days down. Our power was restored on Friday 8/7/2020. Have not seen any Optimum vehicles. Seriously?! Trees and power repairs have been made. Why no communication? Why no respondse vehicles?
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Daniel Noble (@phrases4lyfe) reported from Paterson, New Jersey@optimum so I’m on hold for over 2hrs just for your rep to hang up on me. Are you kidding me!!!’n
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Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey@OptimumHelp service Outage Hawthorne NJ
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Arthur Cagman (@CagmanArthur) reported from Garfield, New Jersey@optimum WiFi issues in Garfield Hartman ave!!!
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lalalexiiiii (@lalalexiiiii) reported from Lodi, New Jersey@OptimumHelp my wifi isn’t just super slow. Can someone reach out to assist
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Danny Hawkins (@dannyhawkins82) reported from Hawthorne, New Jersey@optimum @AlticeUSA Optimum has got to be one of the worse cable providers. Horrible customer service.
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patricia (@TrishhCald) reported from Saddle Brook, New Jersey@OptimumHelp iMac just got off the phone with optimum support and was told it was a joint issue
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Ed Christenson (@ed_christenson) reported from Little Falls, New Jersey@OptimumHelp impossible to reach a live person for help.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.