Optimum outages and service status in Little Falls, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Little Falls, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
- E-mail (25%)
- Internet (25%)
- Total Blackout (25%)
- TV (25%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Little Falls, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Little Falls, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Little Falls, New Jersey
The most recent Optimum outage reports came from the following cities: Clifton, Paterson, Passaic, and Little Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Clifton
|
13 days ago | |
|
Clifton
|
Internet | 13 days ago |
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Clifton
|
TV | 13 days ago |
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Clifton
|
Total Blackout | 13 days ago |
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Paterson
|
TV | 1 month ago |
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Passaic
|
TV | 1 month ago |
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Optimum Issues Reports Near Little Falls, New Jersey
Latest outage, problems and issue reports in Little Falls and nearby locations:
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Robert Graber (@RobertInNJ) reported from Woodland Park, New Jersey@OptimumHelp Thought so.... not working tho
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey@OptimumHelp Hire more people so your account managers don’t blame it on “we’re so busy we can’t send anyone to fix the problem we created”
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Jose Ybarra (@joseybarra) reported from Clifton, New Jersey@optimum why can’t I get a customer service rep on the phone..my network modem/router drops connection for no apparent reason I have been calling for about an hour now. I swear I will discontinue service if you don’t reach out to me. This is unacceptable.
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David Toussas (@SpiderXs) reported from Wayne, New Jersey@OptimumHelp 3 days down. Our power was restored on Friday 8/7/2020. Have not seen any Optimum vehicles. Seriously?! Trees and power repairs have been made. Why no communication? Why no respondse vehicles?
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LMB (@michelle_borden) reported from Little Falls, New Jersey@OptimumHelp what is going on with live chat. I’m seeing a message on my Altice device that has been here all day. I chatted about this earlier. Now I see the chat service is experiencing technical difficulties.
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Daniel Noble (@phrases4lyfe) reported from Paterson, New Jersey@optimum so I’m on hold for over 2hrs just for your rep to hang up on me. Are you kidding me!!!’n
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matt (@matt_verret) reported from Wayne, New Jersey@OptimumHelp can someone please answer the phone for customer service im trying to set up my modem and i dont have a qr code because i got it instore as a swap and i have a final exam at 8:30am tomorrow this is urgent
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Big Farrid Gyal (@Shaadene) reported from Paterson, New Jersey@OptimumHelp Please fix the optimum hotspots, service is very spotty. Seems to only work in the middle of the night.
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Robert Graber (@RobertInNJ) reported from Little Falls, New Jersey@optimum @OptimumHelp you just had someone call me after have text chat and tell me I WAS RUDE and I shouldn’t treat people like this. I would like to make complaint!!!
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey.@optimum sold me an upgraded fiber package. Tech came, broke down my perfectly good internet, put in the new system, and left. I now have no internet and no service tech is available to fix this? So now @verizonfios is looking good.
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Darren Dunay (@DarrenDunay) reported from Clifton, New JerseyNow @OptimumHelp lies to us tells the rep was here and the problem was solved when indeed there was no rep and we have no phone. #poorcustomerservice #optimumhelpsucks
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey@OptimumHelp Like how do you roll up to a customer, BREAK HIS STUFF, then leave?
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Anthony Cocca (@AnthonyCocca) reported from Wayne, New Jersey@OptimumHelp Thanks. But the issue is resolved. I have 3 accounts. I forgot which one. With the 4 day lapse, I don’t even remember which account was affected. Sorry.
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Orhan Elci (@0rhanElci) reported from Wayne, New Jersey@OptimumHelp After 3 technician appointments, 1 field operator appointment and a replaced underground line, me still having issues with my internet shows that you are incapable of fixing the service and also blaming my equipment at the end of every appointment. No thank you.
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Alexandra Williamson (@_AlexandraAndra) reported from Clifton, New Jersey@optimum But I have no internet and wires are down! On hold now for over an hour!!!
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Jenny Onyeka (@jennielo915) reported from Wayne, New Jersey@OptimumHelp you guys have terrible customer support. Got two weeks I can’t get anyone on the phone. I can’t get you to reply here. Someone needs to get back to me.
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Omar Mcbride (@oskiogomc) reported from Paterson, New Jersey@optimum why do I pay so much money for you guys to SUCK soo bad!?!?!
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Orhan Elci (@0rhanElci) reported from Wayne, New Jersey@RomarioRickettz @optimum What are you not happy with Verizon. Optimum (Altice) is one of the worst ISP company you can ever face to. Stick your *** with FIOS and don't regret.
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Henry Hernandez (@henryhernandez) reported from Clifton, New Jersey@OptimumHelp I have been trying to speak to someone for weeks. I have had intermittent service and cannot get any help from Optimum! I have now tried for three days to reach someone to cancel but am unable to speak to anyone!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.