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Optimum outages and service status in Passaic, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Passaic, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
  • 25% E-mail (25%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)
  • 25% TV (25%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Passaic, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Passaic, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Passaic, New Jersey

The most recent Optimum outage reports came from the following cities: Clifton, Little Ferry, Paterson, Passaic, and Little Falls.

CityProblem TypeReport Time
Clifton E-mail 13 days ago
Clifton Internet 13 days ago
Clifton TV 13 days ago
Clifton Total Blackout 13 days ago
Little Ferry Internet 1 month ago
Paterson TV 1 month ago

Community Discussion

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Optimum Issues Reports Near Passaic, New Jersey

Latest outage, problems and issue reports in Passaic and nearby locations:

  • MikeSlamer
    Mike with the Mics 🖖 (@MikeSlamer) reported from Clifton, New Jersey

    @OptimumHelp Hi! @OptimumHelp Clifton NJ is without service at the moment, power still being restored by PSEG but generator backups kicked in. No connection available.

  • msmahmoodx
    Rahah Mahmood (@msmahmoodx) reported from Elmwood Park, New Jersey

    @OptimumHelp we have been trying to get in touch with a representative for two days. Our modem is not working and we had to replace our router. How are we expected to receive help?

  • nancyl367
    Nancy (@nancyl367) reported from Woodland Park, New Jersey

    That is the issue. We cannot get it on Optimum! I wish we could.

  • joseybarra
    Jose Ybarra (@joseybarra) reported from Clifton, New Jersey

    @optimum why can’t I get a customer service rep on the phone..my network modem/router drops connection for no apparent reason I have been calling for about an hour now. I swear I will discontinue service if you don’t reach out to me. This is unacceptable.

  • DisComBoBula8
    Manu (@DisComBoBula8) reported from Clifton, New Jersey

    @OptimumHelp Collura lane Clifton nj, is there an outage here also? If yes, is there a crew dispatched?

  • lalalexiiiii
    lalalexiiiii (@lalalexiiiii) reported from Lodi, New Jersey

    @OptimumHelp my wifi isn’t just super slow. Can someone reach out to assist

  • MarcCaprio16
    Marc Caprio (@MarcCaprio16) reported from Wood-Ridge, New Jersey

    @OptimumHelp another horrible experience with optimum. On hold for over 2 hours. For something they screwed up.

  • RobertInNJ
    Robert Graber (@RobertInNJ) reported from Clifton, New Jersey

    @OptimumHelp Not working….

  • imready116
    Elijah Jay (@imready116) reported from Paterson, New Jersey

    Can someone Let me know How The Pandemic Impacts WiFi Service and How is it when I call #optimum They had me on hold 3x over 40min then just hung Up @optimum.net The service offered a Call back . And they Never Called ,Felt like I WasDumped waiting for a Call that never came .

  • phrases4lyfe
    Daniel Noble (@phrases4lyfe) reported from Paterson, New Jersey

    @optimum so I’m on hold for over 2hrs just for your rep to hang up on me. Are you kidding me!!!’n

  • Shaadene
    Big Farrid Gyal (@Shaadene) reported from Paterson, New Jersey

    @OptimumHelp Please fix the optimum hotspots, service is very spotty. Seems to only work in the middle of the night.

  • CagmanArthur
    Arthur Cagman (@CagmanArthur) reported from Garfield, New Jersey

    @optimum WiFi issues in Garfield Hartman ave!!!

  • christinamkell1
    Christina Kelly (@christinamkell1) reported from Montclair, New Jersey

    @OptimumHelp please help me cancel my deceased mother’s account. Impossible to get assistance by phone or website despite multiple attempts. At my wit’s end.

  • NOREGRETS65
    yolanda (@NOREGRETS65) reported from Paterson, New Jersey

    @OptimumHelp I have a outage now. The worst service ever. Cancel my subscription Aholes

  • MsPoojaDesai
    Pooja Desai (@MsPoojaDesai) reported from Garfield, New Jersey

    @OptimumHelp can’t get through to ur customer service (waiting for your call back) DMed you on Twitter and also waiting for your chat support for 50 mins to load. All this for a bill that’s been@sent to me when im@not even a customer HELP

  • TheLifeOfJQ
    Mali-Bootay (@TheLifeOfJQ) reported from Paterson, New Jersey

    @optimum is horrible.

  • DarrenDunay
    Darren Dunay (@DarrenDunay) reported from Clifton, New Jersey

    Now @OptimumHelp lies to us tells the rep was here and the problem was solved when indeed there was no rep and we have no phone. #poorcustomerservice #optimumhelpsucks

  • neek4bp
    neek (@neek4bp) reported from Paterson, New Jersey

    @OptimumHelp is there an outage in bklyn.. my internet not workin

  • MikePettigano
    Mike V.P. (@MikePettigano) reported from Elmwood Park, New Jersey

    Second call to @OptimumHelp today I waited until they got a response from the pole work dispatch. But the response was that there was an access issue since the pole is on a neighbors property. But the tech on 10/17 was able to get access. 6/x

  • d_j_nicol
    Derek Nicol (@d_j_nicol) reported from Clifton, New Jersey

    @OptimumHelp Is there an outage in Lavalette NJ. My internet has been down for the day and I cant connect to the router using /router

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • 11Mr_M
    Mr. M (@11Mr_M) reported

    @DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @JohnLiebhakpcb @optimum is the WORST

  • __1203gio
    JimGio (@__1203gio) reported

    I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp

  • rogerkimball
    Roger Kimball (@rogerkimball) reported

    WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.

  • orlandojr88
    Lando (@orlandojr88) reported

    @optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum when is your trash organization coming to an agreement to bring back mlb network?

  • jay_muah
    Jay Muah (@jay_muah) reported

    Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • AdamsWorldBlog
    Adam Bernard (@AdamsWorldBlog) reported

    .@Optimum should have an OnlyFans based on how often it goes down.