Optimum outages and service status in Garfield, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Garfield, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
- E-mail (20%)
- Internet (20%)
- Total Blackout (20%)
- Wi-fi (20%)
- TV (20%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Garfield, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Garfield, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Garfield, New Jersey
The most recent Optimum outage reports came from the following cities: Hackensack, Clifton, Little Ferry, Paterson, Passaic, and Fair Lawn.
| City | Problem Type | Report Time |
|---|---|---|
 Hackensack
|
Wi-fi | 11 days ago |
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Clifton
|
13 days ago | |
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Clifton
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Internet | 13 days ago |
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Clifton
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TV | 13 days ago |
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Clifton
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Total Blackout | 13 days ago |
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Little Ferry
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Internet | 1 month ago |
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Optimum Issues Reports Near Garfield, New Jersey
Latest outage, problems and issue reports in Garfield and nearby locations:
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patricia (@TrishhCald) reported from Saddle Brook, New Jersey@optimum and @STARZ can you please get your act together and fix this issue with watching tv on my Mac. I really need to watch outlander or I’m going to explode and I’m not being overdramatic
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Robert Graber (@RobertInNJ) reported from Woodland Park, New Jersey@OptimumHelp Thought so.... not working tho
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Daniel Noble (@phrases4lyfe) reported from Paterson, New Jersey@optimum so I’m on hold for over 2hrs just for your rep to hang up on me. Are you kidding me!!!’n
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Pete In Da Street (@PeteInDaStreet1) reported from Lodi, New Jersey@OptimumHelp The worst cable company anywhere. TV freezes up all the time missed the last hour of Yankee game total **** company you should be ashamed of your service and what you charge people
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Nancy (@nancyl367) reported from Woodland Park, New JerseyThat is the issue. We cannot get it on Optimum! I wish we could.
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@0x41414141 @@@@@ (@kkruegel) reported from Maywood, New Jersey@philipotto23 @DIRECTV @OptimumHelp has the same problem patriots vs bills is listed in their app channel guide and dvr
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Elmer A. Pedrosa (@epsilon1974) reported from Hackensack, New Jersey@OptimumHelp I have lost faith that I will ever have decent cable service ever again in this time of the pandemic. Equipment failure since 5/11, had box exchanged since 6/5 since then dealt with an outage that hasn NEVER been resolved despite CS calls!
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Pooja Desai (@MsPoojaDesai) reported from Garfield, New Jersey@OptimumHelp can’t get through to ur customer service (waiting for your call back) DMed you on Twitter and also waiting for your chat support for 50 mins to load. All this for a bill that’s been@sent to me when im@not even a customer HELP
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Alexandra Williamson (@_AlexandraAndra) reported from Clifton, New Jersey@optimum But I have no internet and wires are down! On hold now for over an hour!!!
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Jose Ybarra (@joseybarra) reported from Clifton, New Jersey@optimum why can’t I get a customer service rep on the phone..my network modem/router drops connection for no apparent reason I have been calling for about an hour now. I swear I will discontinue service if you don’t reach out to me. This is unacceptable.
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Darren Dunay (@DarrenDunay) reported from Clifton, New JerseyOk here we go again. @OptimumHelp has left us down again. Horrible over a week and still no phone service.
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Elmer A. Pedrosa (@epsilon1974) reported from Hackensack, New Jersey@OptimumHelp How do you react to waiting for 4 hours & then getting a call to say that they can’t come for the service 5 min before the appointed time! Total waste of my 4 hours!😡
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jenobando (@Jen_Obando) reported from South Hackensack, New Jersey@optimum can your customer support be ANY worse? Quick to charge for your services but you like to bounce customers around to get their problems fixed. I'm taking my business elsewhere after 10+years. Everyone else: be warned.
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dave (@Run_DMP) reported from East Rutherford, New Jersey@optimum you service is complete trash. Switched from Fios to Optimum about a year ago and all it’s been is problems. Pay for “fast” internet that I am not even receiving. What an absolute joke.
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Mike V.P. (@MikePettigano) reported from Elmwood Park, New JerseySecond call to @OptimumHelp today I waited until they got a response from the pole work dispatch. But the response was that there was an access issue since the pole is on a neighbors property. But the tech on 10/17 was able to get access. 6/x
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nancy storms (@nstorms95) reported from Fair Lawn, New Jersey@optimum @HBO @hbomax I can’t get it to upgrade my channels and told me to call so I did and got the automated run around. I went to channel 902 to upgrade. Like I was told. This sucks!!!
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Omar Mcbride (@oskiogomc) reported from Paterson, New Jersey@optimum why do I pay so much money for you guys to SUCK soo bad!?!?!
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Ding, Dong the Coquito Lady (@CreepySnacks) reported from Fair Lawn, New Jersey@OptimumHelp Where I understand this, I don’t understand why I was told 48 hours if you anticipated this issue. I’m at 48 hours + now and almost have used the entirety of my data allowed for my hotspot. This area regularly exceeds grid usage and this has been poorly handled.
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Dave. (@DavidStewart64) reported from Fair Lawn, New Jersey@OptimumHelp does anyone work at this company?? Have been trying to reach customer service for weeks.
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Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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JimGio (@__1203gio) reportedI’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.