Optimum outages and service status in East Rutherford, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around East Rutherford, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
- E-mail (20%)
- Internet (20%)
- Total Blackout (20%)
- Wi-fi (20%)
- TV (20%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in East Rutherford, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Rutherford, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Rutherford, New Jersey
The most recent Optimum outage reports came from the following cities: Hackensack, Clifton, Little Ferry, Passaic, and North Bergen.
| City | Problem Type | Report Time |
|---|---|---|
 Hackensack
|
Wi-fi | 11 days ago |
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Clifton
|
13 days ago | |
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Clifton
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Internet | 13 days ago |
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Clifton
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TV | 13 days ago |
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Clifton
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Total Blackout | 13 days ago |
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Little Ferry
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Internet | 1 month ago |
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Optimum Issues Reports Near East Rutherford, New Jersey
Latest outage, problems and issue reports in East Rutherford and nearby locations:
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patricia (@TrishhCald) reported from Saddle Brook, New Jersey@optimum and @STARZ can you please get your act together and fix this issue with watching tv on my Mac. I really need to watch outlander or I’m going to explode and I’m not being overdramatic
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Jose Ybarra (@joseybarra) reported from Clifton, New Jersey@optimum why can’t I get a customer service rep on the phone..my network modem/router drops connection for no apparent reason I have been calling for about an hour now. I swear I will discontinue service if you don’t reach out to me. This is unacceptable.
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey.@optimum sold me an upgraded fiber package. Tech came, broke down my perfectly good internet, put in the new system, and left. I now have no internet and no service tech is available to fix this? So now @verizonfios is looking good.
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Elmer A. Pedrosa (@epsilon1974) reported from Hackensack, New Jersey@OptimumHelp How do you react to waiting for 4 hours & then getting a call to say that they can’t come for the service 5 min before the appointed time! Total waste of my 4 hours!😡
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Rhonda S (@Rhonda_Lea) reported from North Bergen, New Jersey@OptimumHelp really disappointed in your customer service and would not recommend @optimum to anyone.
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Keith Droz (@keithdroz) reported from Hasbrouck Heights, New Jersey@OptimumHelp was about as useful as tits on a bull. My @AlticeUSA cable box went into brick mode for no reason and all tech support could do is tell me to reboot. That’s another reason why I’m bagging @optimum
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Elmer A. Pedrosa (@epsilon1974) reported from Hackensack, New Jersey@OptimumHelp I have lost faith that I will ever have decent cable service ever again in this time of the pandemic. Equipment failure since 5/11, had box exchanged since 6/5 since then dealt with an outage that hasn NEVER been resolved despite CS calls!
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Buddy_Love32🦍 (@Rhaa32) reported from North Bergen, New JerseyWhy is my @optimum internet not working every morning, but they want their payment every month?? Help @Verizon or @comcast or any other internet service!!!
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Arthur Cagman (@CagmanArthur) reported from Garfield, New Jersey@optimum WiFi issues in Garfield Hartman ave!!!
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Manu (@DisComBoBula8) reported from Clifton, New Jersey@OptimumHelp Collura lane Clifton nj, is there an outage here also? If yes, is there a crew dispatched?
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lalalexiiiii (@lalalexiiiii) reported from Lodi, New Jersey@OptimumHelp my wifi isn’t just super slow. Can someone reach out to assist
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Mike V.P. (@MikePettigano) reported from Elmwood Park, New Jersey10/25 came and the install tech came during the window. Said there was no line work done. So he couldn’t install the service. He said I had to call @OptimumHelp. I called. 3/x
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Marleny Pena (@MarlenyPena2) reported from North Bergen, New Jersey@krum2891 @optimum They'll never gonna solve that issue...leave them
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Marc Caprio (@MarcCaprio16) reported from Wood-Ridge, New Jersey@OptimumHelp another horrible experience with optimum. On hold for over 2 hours. For something they screwed up.
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Marleny Pena (@MarlenyPena2) reported from North Bergen, New Jersey@TayTayPrice @optimum They're the worst!!!
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Darren Dunay (@DarrenDunay) reported from Clifton, New JerseyNow @OptimumHelp lies to us tells the rep was here and the problem was solved when indeed there was no rep and we have no phone. #poorcustomerservice #optimumhelpsucks
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Mike V.P. (@MikePettigano) reported from Elmwood Park, New JerseySecond call to @OptimumHelp today I waited until they got a response from the pole work dispatch. But the response was that there was an access issue since the pole is on a neighbors property. But the tech on 10/17 was able to get access. 6/x
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey@OptimumHelp Like how do you roll up to a customer, BREAK HIS STUFF, then leave?
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Alexandra Williamson (@_AlexandraAndra) reported from Clifton, New Jersey@optimum But I have no internet and wires are down! On hold now for over an hour!!!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?