Optimum outages and service status in Hasbrouck Heights, New Jersey

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Optimum generated 0 outage signals in the last 24 hours around Hasbrouck Heights, including 0 direct reports.
The most common problems reported in this area mention E-mail, Internet, and Total Blackout.

E-mail (20%)
Internet (20%)
Total Blackout (20%)
Wi-fi (20%)
TV (20%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Hasbrouck Heights, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Hasbrouck Heights, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 14, 8:40 PM EDT	0	0
Apr 14, 9:00 PM EDT	0	0
Apr 14, 9:20 PM EDT	0	0
Apr 14, 9:40 PM EDT	0	0
Apr 14, 10:00 PM EDT	0	0
Apr 14, 10:20 PM EDT	0	0
Apr 14, 10:40 PM EDT	0	0
Apr 14, 11:00 PM EDT	0	0
Apr 14, 11:20 PM EDT	0	0
Apr 14, 11:40 PM EDT	0	0
Apr 15, 12:00 AM EDT	0	0
Apr 15, 12:20 AM EDT	0	0
Apr 15, 12:40 AM EDT	0	0
Apr 15, 1:00 AM EDT	0	0
Apr 15, 1:20 AM EDT	0	0
Apr 15, 1:40 AM EDT	0	0
Apr 15, 2:00 AM EDT	0	0
Apr 15, 2:20 AM EDT	0	0
Apr 15, 2:40 AM EDT	0	0
Apr 15, 3:00 AM EDT	0	0
Apr 15, 3:20 AM EDT	0	0
Apr 15, 3:40 AM EDT	0	0
Apr 15, 4:00 AM EDT	0	0
Apr 15, 4:20 AM EDT	0	0
Apr 15, 4:40 AM EDT	0	0
Apr 15, 5:00 AM EDT	0	0
Apr 15, 5:20 AM EDT	0	0
Apr 15, 5:40 AM EDT	0	0
Apr 15, 6:00 AM EDT	0	0
Apr 15, 6:20 AM EDT	0	0
Apr 15, 6:40 AM EDT	0	0
Apr 15, 7:00 AM EDT	0	0
Apr 15, 7:20 AM EDT	0	0
Apr 15, 7:40 AM EDT	0	0
Apr 15, 8:00 AM EDT	0	0
Apr 15, 8:20 AM EDT	0	0
Apr 15, 8:40 AM EDT	0	0
Apr 15, 9:00 AM EDT	0	0
Apr 15, 9:20 AM EDT	0	0
Apr 15, 9:40 AM EDT	0	0
Apr 15, 10:00 AM EDT	0	0
Apr 15, 10:20 AM EDT	0	0
Apr 15, 10:40 AM EDT	0	0
Apr 15, 11:00 AM EDT	0	0
Apr 15, 11:20 AM EDT	0	0
Apr 15, 11:40 AM EDT	0	0
Apr 15, 12:00 PM EDT	0	0
Apr 15, 12:20 PM EDT	0	0
Apr 15, 12:40 PM EDT	0	0
Apr 15, 1:00 PM EDT	0	0
Apr 15, 1:20 PM EDT	0	0
Apr 15, 1:40 PM EDT	0	0
Apr 15, 2:00 PM EDT	0	0
Apr 15, 2:20 PM EDT	0	0
Apr 15, 2:40 PM EDT	0	0
Apr 15, 3:00 PM EDT	0	0
Apr 15, 3:20 PM EDT	0	0
Apr 15, 3:40 PM EDT	0	0
Apr 15, 4:00 PM EDT	0	0
Apr 15, 4:20 PM EDT	0	0
Apr 15, 4:40 PM EDT	0	0
Apr 15, 5:00 PM EDT	0	0
Apr 15, 5:20 PM EDT	0	0
Apr 15, 5:40 PM EDT	0	0
Apr 15, 6:00 PM EDT	0	0
Apr 15, 6:20 PM EDT	0	0
Apr 15, 6:40 PM EDT	0	0
Apr 15, 7:00 PM EDT	0	0
Apr 15, 7:20 PM EDT	0	0
Apr 15, 7:40 PM EDT	0	0
Apr 15, 8:00 PM EDT	0	0
Apr 15, 8:20 PM EDT	0	0
Apr 15, 8:40 PM EDT	0	0

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hasbrouck Heights, New Jersey

The most recent Optimum outage reports came from the following cities: Hackensack, Clifton, Little Ferry, Passaic, and North Bergen.

City	Problem Type	Report Time
Hackensack	Wi-fi	11 days ago
Clifton	E-mail	13 days ago
Clifton	Internet	13 days ago
Clifton	TV	13 days ago
Clifton	Total Blackout	13 days ago
Little Ferry	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optimum Issues Reports Near Hasbrouck Heights, New Jersey

Latest outage, problems and issue reports in Hasbrouck Heights and nearby locations:

Rhonda S (@Rhonda_Lea) reported 2 minutes ago from North Bergen, New Jersey
@OptimumHelp really disappointed in your customer service and would not recommend @optimum to anyone.
Mike V.P. (@MikePettigano) reported 3 minutes ago from Elmwood Park, New Jersey
10/25 came and the install tech came during the window. Said there was no line work done. So he couldn’t install the service. He said I had to call @OptimumHelp. I called. 3/x
Robert Graber (@RobertInNJ) reported 7 minutes ago from Clifton, New Jersey
@OptimumHelp Not working….
Marleny Pena (@MarlenyPena2) reported 8 minutes ago from North Bergen, New Jersey
@fmallick @verizonfios @optimum Faiza, Verizon is very expensive!!!! But they good, and you have to do a contract, so you're stuck, optimum, no contract, not that expensive, you can just leave if you don't like the service, so go figure 🙄
Brett (@Bsofferman) reported 11 minutes ago from Teaneck, New Jersey
@optimum The customer service is the absolute worst. I think you just want to have people use another service
David Rojo (@daverojo77) reported 12 minutes ago from Teaneck, New Jersey
@OptimumHelp Still no service in Bergen County and no one to speak to @OptimumHelp @optimum
Brett (@Bsofferman) reported 15 minutes ago from Teaneck, New Jersey
@OptimumHelp absolute worst customer service and business to deal with. Upgrading to Altice and current cable gets disconnected. 6 hours over 2 days trying to straighten it out. Still not reconnected
Alexandra Williamson (@_AlexandraAndra) reported 22 minutes ago from Clifton, New Jersey
@optimum But I have no internet and wires are down! On hold now for over an hour!!!
Buddy_Love32🦍 (@Rhaa32) reported 26 minutes ago from North Bergen, New Jersey
Can’t believe ppl pay $60 a month for slow internet that breaks down every hr @optimum y’all are the worst internet provider in the US!!! Smh
Carlos Sanchez (@fateswarning86) reported 29 minutes ago from North Bergen, New Jersey
And ... The @optimum @OptimumHelp problem with @UnivisionHelp channels has returned... Channels 6 and 17, Univision and Unimas no longer work, this a couple days after having it 'fixed'. It's feeling an awful lot like we're being 'convinced' to switch to FiOS.
Manu (@DisComBoBula8) reported 31 minutes ago from Clifton, New Jersey
@OptimumHelp Collura lane Clifton nj, is there an outage here also? If yes, is there a crew dispatched?
Keith Droz (@keithdroz) reported 34 minutes ago from Hasbrouck Heights, New Jersey
@OptimumHelp was about as useful as tits on a bull. My @AlticeUSA cable box went into brick mode for no reason and all tech support could do is tell me to reboot. That’s another reason why I’m bagging @optimum
Mike V.P. (@MikePettigano) reported 37 minutes ago from Elmwood Park, New Jersey
I call @OptimumHelp again today to find out if the pole work was done and that I’d get service installed (a day late). But it wasn’t. And that the same two windows were scheduled for today. Same problem. This time the 11-2 install tech never even showed up or called. 5/x
Lucy 🇨🇺🇺🇸❤️ (@LucyGar56466460) reported 45 minutes ago from North Bergen, New Jersey
Optimum app is not working properly on new iPhone 11. Please help!
Mike with the Mics, CTS (@MikeSlamer) reported 46 minutes ago from Clifton, New Jersey
@OptimumHelp Like how do you roll up to a customer, BREAK HIS STUFF, then leave?
Alexandra Williamson (@_AlexandraAndra) reported 48 minutes ago from Clifton, New Jersey
@OptimumHelp @optimum I’ve been on hold for more than 1 hr, this is my third attempt today. I live in Clifton, NJ, no internet, wires look low. Please help!
Elmer A. Pedrosa (@epsilon1974) reported 49 minutes ago from Hackensack, New Jersey
@OptimumHelp I have lost faith that I will ever have decent cable service ever again in this time of the pandemic. Equipment failure since 5/11, had box exchanged since 6/5 since then dealt with an outage that hasn NEVER been resolved despite CS calls!
Marleny Pena (@MarlenyPena2) reported 54 minutes ago from North Bergen, New Jersey
@krum2891 @optimum They'll never gonna solve that issue...leave them
Mike with the Mics, CTS (@MikeSlamer) reported 55 minutes ago from Clifton, New Jersey
.@optimum sold me an upgraded fiber package. Tech came, broke down my perfectly good internet, put in the new system, and left. I now have no internet and no service tech is available to fix this? So now @verizonfios is looking good.
Arthur Cagman (@CagmanArthur) reported 56 minutes ago from Garfield, New Jersey
@optimum WiFi issues in Garfield Hartman ave!!!

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

Mr. M (@11Mr_M) reported 5 minutes ago
@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
Henry rinkewich (@H3nrink) reported 6 minutes ago
@JohnLiebhakpcb @optimum is the WORST
JimGio (@__1203gio) reported 6 minutes ago
I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
Roger Kimball (@rogerkimball) reported 7 minutes ago
WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
Lando (@orlandojr88) reported 9 minutes ago
@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
Henry rinkewich (@H3nrink) reported 9 minutes ago
@optimum when is your trash organization coming to an agreement to bring back mlb network?
Jay Muah (@jay_muah) reported 13 minutes ago
Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
Sean Kelly (@SeanOfKelly) reported 18 minutes ago
So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
Jersey Friar (@JerseyFriar) reported 25 minutes ago
@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
Adam Bernard (@AdamsWorldBlog) reported 27 minutes ago
.@Optimum should have an OnlyFans based on how often it goes down.