Optimum outages and service status in South Hackensack, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around South Hackensack, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in South Hackensack, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in South Hackensack, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near South Hackensack, New Jersey
The most recent Optimum outage reports came from the following cities: Hackensack, Little Ferry, Passaic, and North Bergen.
| City | Problem Type | Report Time |
|---|---|---|
 Hackensack
|
Wi-fi | 11 days ago |
|
Little Ferry
|
Internet | 1 month ago |
|
Hackensack
|
Internet | 1 month ago |
|
Passaic
|
TV | 1 month ago |
|
North Bergen
|
Wi-fi | 1 month ago |
|
Passaic
|
TV | 2 months ago |
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Optimum Issues Reports Near South Hackensack, New Jersey
Latest outage, problems and issue reports in South Hackensack and nearby locations:
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Carlos Sanchez (@fateswarning86) reported from North Bergen, New JerseyAnd ... The @optimum @OptimumHelp problem with @UnivisionHelp channels has returned... Channels 6 and 17, Univision and Unimas no longer work, this a couple days after having it 'fixed'. It's feeling an awful lot like we're being 'convinced' to switch to FiOS.
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Marleny Pena (@MarlenyPena2) reported from North Bergen, New Jersey@TayTayPrice @optimum They're the worst!!!
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Mike V.P. (@MikePettigano) reported from Elmwood Park, New JerseySecond call to @OptimumHelp today I waited until they got a response from the pole work dispatch. But the response was that there was an access issue since the pole is on a neighbors property. But the tech on 10/17 was able to get access. 6/x
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Elmer A. Pedrosa (@epsilon1974) reported from Hackensack, New Jersey@OptimumHelp How do you react to waiting for 4 hours & then getting a call to say that they can’t come for the service 5 min before the appointed time! Total waste of my 4 hours!😡
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Brett (@Bsofferman) reported from Teaneck, New Jersey@OptimumHelp speaking to my 8th person today. Just keep getting pushed from one department to another and no one has a clue as to do anything. Just terrible customer service
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Jeffrey Ware (@JerseyTigerFan) reported from Teaneck, New Jersey@OptimumHelp @optimum I very much much would like to watch the Inauguration. You understand? Please get the service restored.
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Buddy_Love32🦍 (@Rhaa32) reported from North Bergen, New Jersey@optimum why they charge so much for Internet and **** still don’t work?!?!?? Terrible service!
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Marleny Pena (@MarlenyPena2) reported from North Bergen, New Jersey@fmallick @verizonfios @optimum Faiza, Verizon is very expensive!!!! But they good, and you have to do a contract, so you're stuck, optimum, no contract, not that expensive, you can just leave if you don't like the service, so go figure 🙄
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@0x41414141 @@@@@ (@kkruegel) reported from Maywood, New Jersey@philipotto23 @DIRECTV @OptimumHelp has the same problem patriots vs bills is listed in their app channel guide and dvr
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Buddy_Love32🦍 (@Rhaa32) reported from North Bergen, New Jersey@optimum your ser use sucks! It doesn’t work much during the nights and mornings!! When the hell can we use it and paying all this for?!?!?
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Pooja Desai (@MsPoojaDesai) reported from Garfield, New Jersey@OptimumHelp can’t get through to ur customer service (waiting for your call back) DMed you on Twitter and also waiting for your chat support for 50 mins to load. All this for a bill that’s been@sent to me when im@not even a customer HELP
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Ken Goffstein (@ksgoffstein) reported from Teaneck, New Jersey@OptimumHelp I just replaced my router- for the 2nd time in a couple of months- just got home from the store and this "new router" is not working at all! I can't even power it up! Please call me. You have my number. This is outrageous!
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PelleBoom MGMT (@PoeBoyPelle) reported from Teaneck, New Jerseyyo @OptimumHelp i need a outage update for 07666 , if i miss #Nxt and #aew tonite we gunna have issues
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Marleny Pena (@MarlenyPena2) reported from North Bergen, New Jersey@optimum Noooo thanks god!! Just waiting for optimum to leave my area..so I can get another option...you're the worst!!! But thanks
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Lucy 🇨🇺🇺🇸❤️ (@LucyGar56466460) reported from North Bergen, New JerseyOptimum app is not working properly on new iPhone 11. Please help!
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Elmer A. Pedrosa (@epsilon1974) reported from Hackensack, New Jersey@OptimumHelp I have lost faith that I will ever have decent cable service ever again in this time of the pandemic. Equipment failure since 5/11, had box exchanged since 6/5 since then dealt with an outage that hasn NEVER been resolved despite CS calls!
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Rahah Mahmood (@msmahmoodx) reported from Elmwood Park, New Jersey@OptimumHelp we have been trying to get in touch with a representative for two days. Our modem is not working and we had to replace our router. How are we expected to receive help?
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Arthur Cagman (@CagmanArthur) reported from Garfield, New Jersey@optimum WiFi issues in Garfield Hartman ave!!!
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Rhonda S (@Rhonda_Lea) reported from North Bergen, New Jersey@OptimumHelp really disappointed in your customer service and would not recommend @optimum to anyone.
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Pete In Da Street (@PeteInDaStreet1) reported from Lodi, New Jersey@OptimumHelp The worst cable company anywhere. TV freezes up all the time missed the last hour of Yankee game total **** company you should be ashamed of your service and what you charge people
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Sean Kelly (@SeanOfKelly) reported@SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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Vic Mastrorocco (@bluxtwo) reported@THEVinceRusso @MLBNetwork I would love to, but @optimum got rid of the MLB Network… I will be cutting the cord soon and finding different options to watch… Screw Optimum!!!
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Donna (@Donna94884759) reported@Suddenlink @optimum Customer service is outsourced, RIDICULOUS!!!!!
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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Blue&Gold Redneck (@milkmanjr91) reported@optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Adam Bernard (@AdamsWorldBlog) reported@SieraSantos @MLBNetwork Wish I could've seen it. @optimum is the absolute worst.
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?