Optimum outages and service status in Montclair, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Montclair, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Apr 14, 1:47 PM EDT.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- TV (17%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Montclair, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Montclair, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Montclair, New Jersey
The most recent Optimum outage reports came from the following cities: East Orange, Clifton, Passaic, and Little Falls.
| City | Problem Type | Report Time |
|---|---|---|
 East Orange
|
Internet | 1 day ago |
|
Clifton
|
13 days ago | |
|
Clifton
|
Internet | 13 days ago |
|
Clifton
|
TV | 13 days ago |
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Clifton
|
Total Blackout | 13 days ago |
|
East Orange
|
Internet | 21 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optimum Issues Reports Near Montclair, New Jersey
Latest outage, problems and issue reports in Montclair and nearby locations:
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Alexandra Williamson (@_AlexandraAndra) reported from Clifton, New Jersey@optimum But I have no internet and wires are down! On hold now for over an hour!!!
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Derek Nicol (@d_j_nicol) reported from Clifton, New Jersey@OptimumHelp Is there an outage in Lavalette NJ. My internet has been down for the day and I cant connect to the router using /router
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LMB (@michelle_borden) reported from Little Falls, New Jersey@OptimumHelp what is going on with live chat. I’m seeing a message on my Altice device that has been here all day. I chatted about this earlier. Now I see the chat service is experiencing technical difficulties.
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Jose Ybarra (@joseybarra) reported from Clifton, New Jersey@optimum why can’t I get a customer service rep on the phone..my network modem/router drops connection for no apparent reason I have been calling for about an hour now. I swear I will discontinue service if you don’t reach out to me. This is unacceptable.
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Darren Dunay (@DarrenDunay) reported from Clifton, New JerseyOk here we go again. @OptimumHelp has left us down again. Horrible over a week and still no phone service.
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Robert Graber (@RobertInNJ) reported from Woodland Park, New Jersey@OptimumHelp Thought so.... not working tho
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Henry Hernandez (@henryhernandez) reported from Clifton, New Jersey@OptimumHelp I have been trying to speak to someone for weeks. I have had intermittent service and cannot get any help from Optimum! I have now tried for three days to reach someone to cancel but am unable to speak to anyone!
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Nancy (@nancyl367) reported from Woodland Park, New JerseyThat is the issue. We cannot get it on Optimum! I wish we could.
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Manu (@DisComBoBula8) reported from Clifton, New Jersey@OptimumHelp Collura lane Clifton nj, is there an outage here also? If yes, is there a crew dispatched?
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Christina Kelly (@christinamkell1) reported from Montclair, New Jersey@OptimumHelp please help me cancel my deceased mother’s account. Impossible to get assistance by phone or website despite multiple attempts. At my wit’s end.
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Nancy (@nancyl367) reported from Woodland Park, New JerseyOptimum channel also does not carry One Network. Please get this corrected. We need @oann network.
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Ed Christenson (@ed_christenson) reported from Little Falls, New Jersey@OptimumHelp impossible to reach a live person for help.
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Alexandra Williamson (@_AlexandraAndra) reported from Clifton, New Jersey@OptimumHelp @optimum I’ve been on hold for more than 1 hr, this is my third attempt today. I live in Clifton, NJ, no internet, wires look low. Please help!
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Mike with the Mics 🖖 (@MikeSlamer) reported from Clifton, New Jersey@OptimumHelp Hi! @OptimumHelp Clifton NJ is without service at the moment, power still being restored by PSEG but generator backups kicked in. No connection available.
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Tom Coakley (@ElProducto42) reported from Cedar Grove, New JerseyOptimum Cable TV and internet sucks! #dontknowwhatcustomer serviceis @OptimumHelp #worsethanblackandwhiteTV
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey.@optimum sold me an upgraded fiber package. Tech came, broke down my perfectly good internet, put in the new system, and left. I now have no internet and no service tech is available to fix this? So now @verizonfios is looking good.
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Jose D (@ddp2049) reported from Verona, New Jersey@OptimumHelp I’m a customer using one of your hotspot. It is so slow. #internetheadaches
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Darren Dunay (@DarrenDunay) reported from Clifton, New JerseyNow @OptimumHelp lies to us tells the rep was here and the problem was solved when indeed there was no rep and we have no phone. #poorcustomerservice #optimumhelpsucks
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Mike with the Mics, CTS (@MikeSlamer) reported from Clifton, New Jersey@OptimumHelp Like how do you roll up to a customer, BREAK HIS STUFF, then leave?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Grows On Trees (@on_trees13711) reported@OptimumHelp @optimum Today, I was told there would be a 2-4 hour wait to talk to a supervisor to resolve this issue. When I had previously cancelled, I was told by a customer service rep that I would be receiving a refund. Yet, Optimum Mobile is still billing me. What gives?
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!
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ˢᴿ SL!MeTo (@oSliMeTo_) reportednever get @optimum for your internet provider , they are the WORST to have !
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.