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Optimum outages and service status in Wayne, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Wayne, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Wayne, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Wayne, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wayne, New Jersey

The most recent Optimum outage reports came from the following cities: Paterson, Little Falls, Pompton Plains, and Fair Lawn.

CityProblem TypeReport Time
Paterson TV 1 month ago
Little Falls Internet 2 months ago
Pompton Plains Internet 2 months ago
Fair Lawn Internet 2 months ago
Totowa Internet 2 months ago
Wayne Wi-fi 3 months ago

Community Discussion

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Optimum Issues Reports Near Wayne, New Jersey

Latest outage, problems and issue reports in Wayne and nearby locations:

  • pbrooks023
    Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey

    @optimum @OptimumHelp Don’t do it worst service ever

  • jennielo915
    Jenny Onyeka (@jennielo915) reported from Wayne, New Jersey

    @OptimumHelp you guys have terrible customer support. Got two weeks I can’t get anyone on the phone. I can’t get you to reply here. Someone needs to get back to me.

  • 0rhanElci
    Orhan Elci (@0rhanElci) reported from Wayne, New Jersey

    @RomarioRickettz @optimum What are you not happy with Verizon. Optimum (Altice) is one of the worst ISP company you can ever face to. Stick your *** with FIOS and don't regret.

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @OptimumHelp any update for the outage in 07432? I sent you multiple DMs

  • officer37
    Frank Fiore (@officer37) reported from Oakland, New Jersey

    @OptimumHelp Why did I have service for the last 2 days but now it’s not on?? Can you explain that???

  • vmwrites2266
    Vince Mattaliano (@vmwrites2266) reported from Pequannock, New Jersey

    @OptimumHelp Getting no response. Intermittent service interruptions, since this morning. NJ 07444

  • RobertInNJ
    Robert Graber (@RobertInNJ) reported from Woodland Park, New Jersey

    @OptimumHelp Thought so.... not working tho

  • ElProducto42
    Tom Coakley (@ElProducto42) reported from Cedar Grove, New Jersey

    Optimum Cable TV and internet sucks! #dontknowwhatcustomer serviceis @OptimumHelp #worsethanblackandwhiteTV

  • jimmyjames82
    James Fox (@jimmyjames82) reported from Butler, New Jersey

    @OptimumHelp we are experiencing an outage…Morris County, NJ.

  • heykellybrito
    Kelly Brito (@heykellybrito) reported from Bloomingdale, New Jersey

    @OptimumHelp I’m not sure it’s possible. I have been reaching out for help almost daily to get the same empty promises… the mobile team is truly the worst! 2 weeks to port a number? And no one knows WHY nor contacts me. And that’s just one of many issues… just, REALLY bad experience.

  • CreepySnacks
    Ding, Dong the Coquito Lady (@CreepySnacks) reported from Fair Lawn, New Jersey

    @OptimumHelp pls help going on third day no service and I have an interview tomorrow morning

  • mikelogo_
    Mike logothetis (@mikelogo_) reported from Pequannock, New Jersey

    @OptimumHelp you guys are absolutely terrible. I’ve been on hold for 2 hours and hung up on twice! Now I want my account cancelled and I can’t get in touch with anyone

  • RobertInNJ
    Robert Graber (@RobertInNJ) reported from Little Falls, New Jersey

    @optimum @OptimumHelp you just had someone call me after have text chat and tell me I WAS RUDE and I shouldn’t treat people like this. I would like to make complaint!!!

  • cheryl_sorg
    Cheryl Parisi Sorg (@cheryl_sorg) reported from Butler, New Jersey

    You suck @optimum Had an appointment today. A tech was supposed to be here between 5pm-8pm. Finally get customer service and they tell me the tech said we canceled and wanted to reschedule. Liar!!!!!! Waited 3 damn hours!!!! Now I have a time slot between 10am - 8pm tomorrow. 😡

  • pbrooks023
    Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey

    @optimum is the worst service ever no one picks up keep getting transfer. They are too busy to answer chats. I am going to switch service. Paid $90 for mls and once again it does not work. Oh guess what they will give me a $3 credit

  • 0rhanElci
    Orhan Elci (@0rhanElci) reported from Wayne, New Jersey

    @JacobSk92 @OptimumHelp @optimum That's awesome then. At least some **** is getting better. It might be fiber installation too since Optimum claims they will bring fiber to %90 pf their coax homes.

  • blootch
    JP (@blootch) reported from Lincoln Park, New Jersey

    Hey @optimum, the driver of one of your vans was streaming a video while driving. I guess in addition to offering shit service, you have a shit safety culture too!

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @optimum’s customer service is nonexistent & they are giving no indication as to when our service will be back! 🤬

  • Jberrios01
    Jaime Berrios (@Jberrios01) reported from Wayne, New Jersey

    @OptimumHelp my internet is not and has not been operating correctly need some help. I upgraded to 200 speed and it seems like it has worsen since. Please we need help since our kids will be home schooling and working from home has been a nightmare. Thank you

  • nancyl367
    Nancy (@nancyl367) reported from Woodland Park, New Jersey

    Optimum channel also does not carry One Network. Please get this corrected. We need @oann network.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • ecr_socialmedia
    ecr.socialmedia (@ecr_socialmedia) reported

    .@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?

  • yMets00
    rMetsBack? (@yMets00) reported

    @OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?

  • eric_newyork
    tennis.sushi.CA.NY.JPN (@eric_newyork) reported

    @OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • JodysJody
    jody schwartz (@JodysJody) reported

    @OptimumHelp @optimum You’re never any help

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    @optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.

  • JrellN
    💙OG Rell 🧡 (@JrellN) reported

    @optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right

  • Ngonna
    ℕgonna (@Ngonna) reported

    @Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum

  • wncoach
    todd shannon (@wncoach) reported

    @OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.