Optimum outages and service status in Pequannock, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Pequannock, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Pequannock, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Pequannock, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pequannock, New Jersey
The most recent Optimum outage reports came from the following cities: Montville, Paterson, Kinnelon, Little Falls, and Pompton Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Montville
|
Internet | 22 days ago |
|
Paterson
|
TV | 1 month ago |
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Kinnelon
|
TV | 1 month ago |
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Kinnelon
|
TV | 1 month ago |
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Little Falls
|
Internet | 2 months ago |
|
Pompton Plains
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Pequannock, New Jersey
Latest outage, problems and issue reports in Pequannock and nearby locations:
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Rickus (@DevRickus) reported from Boonton, New JerseyWaited 2 and a half hours on hold for @OptimumHelp Finally got through, the woman literally sent an email to tech support department and said she would have someone call me back by 8:30. Anyone care to guess if they called?
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Bridget (@bridge_t66) reported from Wanaque, New Jersey@optimum is a trash service and I can’t wait until I don’t have to use them again. Most expensive utility and the WiFi rarely works. But don’t worry, the bill goes up every ******* month.
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Mike logothetis (@mikelogo_) reported from Pequannock, New JerseyNever ever ever ever get @OptimumHelp @optimum it is absolutely impossible to talk to a person to get any type of hell
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Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey@OptimumHelp I need confirmation for tomorrow this can’t go on you can’t cancel and tell me that the next appointment is next Saturday evening is this what your commitment is???? In this pandemic
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Seth Price (@Seth_Price10) reported from Butler, New JerseyThe worst part about being displaced from home due to flooding and staying with friends is easily the fact that @optimum is the WORST internet provider I've ever had to deal with. Can't wait to be back home with my @verizonfios gigabit connection
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Megan Waelz (@meganwaelz) reported from Montville, New Jersey@OptimumHelp called cust service to cancel some of the services I have and put myself on the callback list for 45 mins. It’s been 4 hours and no call still.
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Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey@OptimumHelp I have no internet for 8 hrs now is it an outage or a problem with my alticeone box
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Robert Graber (@RobertInNJ) reported from Little Falls, New Jersey@optimum @OptimumHelp you just had someone call me after have text chat and tell me I WAS RUDE and I shouldn’t treat people like this. I would like to make complaint!!!
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matt (@matt_verret) reported from Wayne, New Jersey@OptimumHelp can someone please answer the phone for customer service im trying to set up my modem and i dont have a qr code because i got it instore as a swap and i have a final exam at 8:30am tomorrow this is urgent
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Patrick Graziano (@PatTheGraz) reported from Butler, New Jersey@optimum @OptimumHelp @CBS nothing like CBS not working during NFL playoff game Nice
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JP (@blootch) reported from Montville, New Jersey@Lincolntx1864 That would make @optimum state-of-the-art! 😂and it’s really, really bad!
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Jenny Onyeka (@jennielo915) reported from Wayne, New Jersey@OptimumHelp you guys have terrible customer support. Got two weeks I can’t get anyone on the phone. I can’t get you to reply here. Someone needs to get back to me.
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arlette (@arletteg21) reported from Totowa, New Jersey@OptimumHelp the automatic system is not working, my dvr is not working
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Karen in NJ (@Karen8280) reported from Butler, New JerseyI hope #TheBachelorette #thementellall is on demand in full. @optimum's DVR service failed. I got an ISE 800 error all night due to the weather and it only recorded 6 minutes but says it recorded all. Nothing recorded last night, even missed @wwe #RAWReunion. @OptimumHelp
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JP (@blootch) reported from Montville, New Jersey@C_Goscinski @optimum Be lucky you have an option to cancel...we have no alternatives!
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Stephen Betsy (@iiiimedia) reported from Boonton, New Jersey@OptimumHelp still having internet issues in Boonton, NJ?
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christina kim (@christi48958700) reported from Montville, New Jersey@OptimumHelp We had service back for about five hours. Then poof gone! Can’t get through on phone or chat. Can you please update? I cannot report anything anywhere!!!
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David Toussas (@SpiderXs) reported from Wayne, New Jersey@OptimumHelp 3 days down. Our power was restored on Friday 8/7/2020. Have not seen any Optimum vehicles. Seriously?! Trees and power repairs have been made. Why no communication? Why no respondse vehicles?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.