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Optimum outages and service status in Oakland, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Oakland, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Oakland, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Oakland, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oakland, New Jersey

The most recent Optimum outage reports came from the following cities: Kinnelon, and Pompton Plains.

CityProblem TypeReport Time
Kinnelon TV 1 month ago
Kinnelon TV 1 month ago
Pompton Plains Internet 2 months ago
Ramsey TV 2 months ago
Totowa Internet 2 months ago
Wayne Wi-fi 3 months ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near Oakland, New Jersey

Latest outage, problems and issue reports in Oakland and nearby locations:

  • pbrooks023
    Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey

    @optimum @lisammulli Worst service ever. @optimum is the worst service ever no one picks up keep getting transfer. They are too busy to answer chats. I am going to switch service. Paid $90 for mls and once again it does not work. Oh guess what they will give me a $3 credit

  • ChelelsBells
    Daniel Chelel (@ChelelsBells) reported from Ramsey, New Jersey

    @optimum @OptimumHelp no internet on Xmas is super cool and all but any idea when it’s coming back?! Going on 3 hours. Apparently needs to be 4 hours without service to get any real attention (per customer service)...

  • mikelogo_
    Mike logothetis (@mikelogo_) reported from Pequannock, New Jersey

    @OptimumHelp you guys are absolutely terrible. I’ve been on hold for 2 hours and hung up on twice! Now I want my account cancelled and I can’t get in touch with anyone

  • PatTheGraz
    Patrick Graziano (@PatTheGraz) reported from Butler, New Jersey

    @optimum @OptimumHelp @CBS nothing like CBS not working during NFL playoff game Nice

  • MIkeMcAveney
    Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey

    @OptimumHelp 145 Parker Ave Hawthorne NJ no service at all

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @optimum’s customer service is nonexistent & they are giving no indication as to when our service will be back! 🤬

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @optimum I have been waiting for several hours for a call back from optimum to explain why my service was shut off #optimum #callmeback

  • pbrooks023
    Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey

    @optimum is the worst service ever no one picks up keep getting transfer. They are too busy to answer chats. I am going to switch service. Paid $90 for mls and once again it does not work. Oh guess what they will give me a $3 credit

  • officer37
    Frank Fiore (@officer37) reported from Oakland, New Jersey

    @OptimumHelp Why did I have service for the last 2 days but now it’s not on?? Can you explain that???

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @OptimumHelp any update for the outage in 07432? I sent you multiple DMs

  • heykellybrito
    Kelly Brito (@heykellybrito) reported from Bloomingdale, New Jersey

    @OptimumHelp I’m not sure it’s possible. I have been reaching out for help almost daily to get the same empty promises… the mobile team is truly the worst! 2 weeks to port a number? And no one knows WHY nor contacts me. And that’s just one of many issues… just, REALLY bad experience.

  • heykellybrito
    Kelly Brito (@heykellybrito) reported from Bloomingdale, New Jersey

    @optimum mobile is by far the worst provider I ever used. Stay away friends 😭 Between new SIM cards, new iPhone, trying to transfer my phone numbers, dozen of calls/chat with support and uncountable hours of frustration for weeks, I not feel like crying on a corner 😭😭😭

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @OptimumHelp our service was up for all of 4 hours and now it’s out again!!!! When will it be fixed?!?

  • 0rhanElci
    Orhan Elci (@0rhanElci) reported from Wayne, New Jersey

    @OptimumHelp After 3 technician appointments, 1 field operator appointment and a replaced underground line, me still having issues with my internet shows that you are incapable of fixing the service and also blaming my equipment at the end of every appointment. No thank you.

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @optimum is there an issue with your customer service line? I have no service and can’t even call it in! @OptimumHelp

  • lesliefuchs
    Leslie (@lesliefuchs) reported from Ringwood, New Jersey

    @optimum why do I keep having the same error on router: Page My Network Dashboard Sorry, we’re having trouble accessing your router settings. #whyoptimum

  • Jberrios01
    Jaime Berrios (@Jberrios01) reported from Wayne, New Jersey

    @OptimumHelp my internet is not and has not been operating correctly need some help. I upgraded to 200 speed and it seems like it has worsen since. Please we need help since our kids will be home schooling and working from home has been a nightmare. Thank you

  • MohzTweets
    MohzTweets (@MohzTweets) reported from Oakland, New Jersey

    @OptimumHelp internet is down

  • pbrooks023
    Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey

    @optimum @OptimumHelp Don’t do it worst service ever

  • GregHaledjian
    Greg Haledjian (@GregHaledjian) reported from Waldwick, New Jersey

    @OptimumHelp Your service sucks

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • mynamesmarcos
    soɔɹɐɯ (@mynamesmarcos) reported

    @OptimumHelp @optimum Do you know if an Arris SB8200 DOCSIS 3.1 modem is compatible and would be able to be provisioned on your cable internet? I do not have voice service (phone). Just want to make sure before purchasing, thank you.

  • JennG110
    Jenn (@JennG110) reported

    @jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint

  • g5vmnnpfkr
    him (@g5vmnnpfkr) reported

    @optimum your new AI commercials are trash. happy to be a spectrum customer now.

  • john19090117
    Johnny Jagemann (@john19090117) reported

    @optimum No MLB network and still a problem with MSG you guys are embarrassing! Don’t you realize you’re dying a slow painful death. Everything is streaming. And Verizon isn’t pulling these shenanigans. Get your **** together or I’m going to Verizon by the end of the week.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization

  • milkmanjr91
    Blue&Gold Redneck (@milkmanjr91) reported

    @optimum @paramountnet It’s been a few days with no sound on the network? Called Optumum yesterday and did a reset and data reset - still nothing. Come on guys @BarRescue is new tonight and it’s hard to watch with no volume.

  • where_im_at
    Mel Bass (@where_im_at) reported

    .@optimum 8 hour outage, what gives?

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @OptimumHelp @optimum I am going to dig up the box at the end of the property to whats inside first. I have to make sure there is ZERO issue on my side or else the techs dont do anything.