Optimum outages and service status in Ramsey, New Jersey
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- Optimum generated 0 outage signals in the last 24 hours around Ramsey, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Ramsey, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Ramsey, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Optimum Issues Reports Near Ramsey, New Jersey
Latest outage, problems and issue reports in Ramsey and nearby locations:
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Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey@OptimumHelp @optimum, your service truly sucks. Was just told "Our account service inquiries are down. Call back Thursday". #goodbye #optimum 📺
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Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey@OptimumHelp 145 Parker Ave Hawthorne NJ no service at all
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Gregory G American (@ggallina) reported from Hillsdale Manor, New Jersey@DIRECTV @DIRECTVService WOW YOUR APP SUCKS. Doesn’t know I’m in my house. Can’t access DVR. Thank God for @AlticeUSA @optimum I’ve been continuing customer since 1997. May leave bc @att is a DISASTER.
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Tim Schwinge (@Timschwinge) reported from Midland Park, New Jersey@OptimumHelp @OptimumHelp I had WiFi and power all during the hurricane but my wifi and cable are down now? Is there an outage? I’m in Midland Park, NJ
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@optimum is there an issue with your customer service line? I have no service and can’t even call it in! @OptimumHelp
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Anthony Augusto (@globalant) reported from Hawthorne, New Jersey@NETGEAR you may want to remove verbiage in manuals about installing C7000 Nighthawk Modem on @optimum . Spent two sessions this past weekend waiting for help with activation, only now for support to advise it’s not compatible on their system. I know that’s not true..
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@optimum’s customer service is nonexistent & they are giving no indication as to when our service will be back! 🤬
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Irene Lahr (@IreneLahr) reported from Mahwah, New JerseyMy mother just moved to assisted living and only needs TV service. @optimum rep said she had to have TV, phone and internet. She's paying $170 for all 3 now. Finally offered just TV at $160/month! Insane! How do they get away with stuff like this?
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Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey@OptimumHelp service Outage Hawthorne NJ
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Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey@OptimumHelp the worst customer service ever. 4 days of phone calls and chats and my services are still not working. Every time they fix one thing they knock another one out. Can’t even get a manager to call back. Pay way to much to be treated like this
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Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey@optimum omg you have horrendous service. ur disgusting.
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Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey@OptimumHelp worst customer service ever. On calls and chats for 2 days trying to get issue solved.All they could do was tell me they would send me a new remote in 4 days. I asked to speak to a supervisor after going round and round. I was superv would call be in 1 hr 4 hrs later
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Jennifer Griffiths (@0218jenn) reported from Hawthorne, New Jersey@optimum you guys stink black outs today this entire week., them told us you would help when the hurricane came. U charged us we didn't have power for 8 days. Then there was issues in the neighborhood as well now back to black outs.
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Tom K (@tomkthecpa) reported from Suffern, New York@optimum wtf is this **** service. ABC is coming in completely distorted
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Paul Liddy (@plid21) reported from Washington Township, New Jersey@optimum Your service sucks. A little snow and tour service goes out. And no wind. Ridiculous!!
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Evan Kuperman (@ekuperman) reported from Montebello, New York@OptimumHelp Internet is down again in Montebello again. Please fix. Kids doing home school.
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Daniel Chelel (@ChelelsBells) reported from Ramsey, New Jersey@optimum @OptimumHelp no internet on Xmas is super cool and all but any idea when it’s coming back?! Going on 3 hours. Apparently needs to be 4 hours without service to get any real attention (per customer service)...
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jayelgee1 🌊 (@jayelgee1) reported from Hillsdale Manor, New Jersey@OptimumHelp Suddenly my Starz and Starz on demand thinks I'm not subscribed. Starz is part of my package. Help, please!
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Jackie Yasso (@JaxxNJ) reported from Westwood, New Jersey@OptimumHelp But you didn’t help. Please check my numerous responses and answer.
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Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey@optimum, your service truly sucks. Was just told "Our account service inquiries are down. Call back Thursday". #goodbye #optimum 📺
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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JimGio (@__1203gio) reportedI’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.