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Optimum outages and service status in Mahwah, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Mahwah, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Mahwah, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Mahwah, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mahwah, New Jersey

The most recent Optimum outage reports came from the following cities: Pomona.

CityProblem TypeReport Time
Pomona TV 1 month ago
Ramsey TV 2 months ago
Spring Valley Internet 2 months ago
Spring Valley Internet 2 months ago

Community Discussion

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Optimum Issues Reports Near Mahwah, New Jersey

Latest outage, problems and issue reports in Mahwah and nearby locations:

  • JimNewell1028
    Jim Newell (@JimNewell1028) reported from Pearl River, New York

    @OptimumHelp I’m having problems connecting one of my Altice One Mini boxes to my home network. Does it need to have the coax connection plugged in to connect to the rest of the network or should it connect if I press/hold the WPS button?

  • tomfossati
    Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey

    @optimum service is terrible. Can't access my voice mail messages for 2 days now. Can't get thru to customer service either. No call backs. Hire more ppl. You can afford it. #optimum 👎

  • LouCarulli
    Lou Carulli (@LouCarulli) reported from Mahwah, New Jersey

    @OptimumHelp Why can no one help me when I call or chat online?! I have a pending speed issue since July when I upgraded to gigabit service which still not resolved! Supervisors are never available when I ask. #HELP #worstcustomerservice

  • ahayesbelmont
    la chascona (@ahayesbelmont) reported from Mahwah, New Jersey

    .@optimum wondering why my bill has gone up over 30% in just 12 months and unable to navigate your IVR to speak with a human. Help!

  • saieva
    Sal. (@saieva) reported from Woodcliff Lake, New Jersey

    @OptimumHelp Internet service is down at my house.

  • officer37
    Frank Fiore (@officer37) reported from Oakland, New Jersey

    @OptimumHelp Why did I have service for the last 2 days but now it’s not on?? Can you explain that???

  • relentlessfilmz
    Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey

    @optimum omg you have horrendous service. ur disgusting.

  • SalContesJr
    Dr. Sal Contés Jr ✌🏽✝️ 🌎 (@SalContesJr) reported from Oakland, New Jersey

    @AlticeUSA @optimum Is there a WiFi outage in Oakland, NJ 07436? I currently have cable but no WiFi. Can you provide a status? Thank you.

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @OptimumHelp any update for the outage in 07432? I sent you multiple DMs

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @OptimumHelp @optimum I was told my service would be back on by this evening. Please don’t make me go through a Friday night without tv...

  • lesliefuchs
    Leslie (@lesliefuchs) reported from Ringwood, New Jersey

    @optimum why do I keep having the same error on router: Page My Network Dashboard Sorry, we’re having trouble accessing your router settings. #whyoptimum

  • IreneLahr
    Irene Lahr (@IreneLahr) reported from Mahwah, New Jersey

    My mother just moved to assisted living and only needs TV service. @optimum rep said she had to have TV, phone and internet. She's paying $170 for all 3 now. Finally offered just TV at $160/month! Insane! How do they get away with stuff like this?

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @Mitchell_Mateo @optimum @optimum is TERRIBLE!!! I have such problems when calling their customer service

  • tomfossati
    Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey

    I don't know whose customer service is worse @OptimumHelp @optimum #optimum 👎 or @ORUConnect #oru 👎

  • tomfossati
    Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey

    @optimum, your service truly sucks. Was just told "Our account service inquiries are down. Call back Thursday". #goodbye #optimum 📺

  • tomfossati
    Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey

    @OptimumHelp @optimum, your service truly sucks. Was just told "Our account service inquiries are down. Call back Thursday". #goodbye #optimum 📺

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @optimum I have been waiting for several hours for a call back from optimum to explain why my service was shut off #optimum #callmeback

  • relentlessfilmz
    Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey

    @optimum letting me cancel my 17 years service shameful

  • tourguideconnor
    connor is in quarantine (@tourguideconnor) reported from Ridgewood, New Jersey

    @OptimumHelp my wifi is incredibly slow and won't connect for my online classes, I need internet connection or else I can't do the school work i need to do, please hep

  • plid21
    Paul Liddy (@plid21) reported from Washington Township, New Jersey

    @optimum Your service sucks. A little snow and tour service goes out. And no wind. Ridiculous!!

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • 11Mr_M
    Mr. M (@11Mr_M) reported

    @DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @JohnLiebhakpcb @optimum is the WORST

  • __1203gio
    JimGio (@__1203gio) reported

    I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp

  • rogerkimball
    Roger Kimball (@rogerkimball) reported

    WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.

  • orlandojr88
    Lando (@orlandojr88) reported

    @optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum when is your trash organization coming to an agreement to bring back mlb network?

  • jay_muah
    Jay Muah (@jay_muah) reported

    Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • AdamsWorldBlog
    Adam Bernard (@AdamsWorldBlog) reported

    .@Optimum should have an OnlyFans based on how often it goes down.