Optimum outages and service status in Upper Saddle River, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Upper Saddle River, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Upper Saddle River, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Upper Saddle River, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near Upper Saddle River, New Jersey
Latest outage, problems and issue reports in Upper Saddle River and nearby locations:
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Rick1 (@RickTrautmann1) reported from Emerson, New Jersey@Whatevah_Amy @OptimumHelp And their channels are shit. I hate that company
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Marco Pereira (@mppolo9) reported from Ramsey, New Jersey@OptimumHelp is there an outage in @RamseyNJ ?
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Tony Burke (@burke_tony) reported from Wyckoff, New Jersey@OptimumHelp why doesn’t my Altice one login let me watch the Yankees on the fox sports go app
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KimBDANJ (@KimBiagioli) reported from Allendale, New Jersey@jeffjarvis @NicolleDWallace Yes, today during Nicolle Wallace. This is specifically NBC related stations. Optimum/Altice service. This is not the first occurrence.
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lvz 🌊 (@lauravanzile) reported from Westwood, New Jersey@OptimumHelp you legit have the worst service of all time. Apparently you are the “only service in this area.” I pay WAY TOO MUCH for it to go out on me 40+ times a day. Yes I’ve counted. Can I please get some assistance?
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Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey@optimum omg you have horrendous service. ur disgusting.
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T A D (@trista_amanda) reported from Mahwah, New Jersey@OptimumHelp I got a text two hours ago saying our service was restored in Mahwah, NJ - but still no tv / Internet, even after rebooting several times. Any update?
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@optimum I have been waiting for several hours for a call back from optimum to explain why my service was shut off #optimum #callmeback
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Michael Panella (@apcintl) reported from Oradell, New Jersey@Optimum when will service be restored? I don’t understand how you do not communicate with your customers!
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Liz Ruckdeschel (@LizgarciaSells) reported from River Vale, New Jersey@optimum worst provider ever worst customer service
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Liz Ruckdeschel (@LizgarciaSells) reported from River Vale, New Jersey@optimum I have no WiFi after a service call and no one is helping me wtf
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Tom Fossati (@tomfossati) reported from Upper Saddle River, New JerseyI don't know whose customer service is worse @OptimumHelp @optimum #optimum 👎 or @ORUConnect #oru 👎
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la chascona (@ahayesbelmont) reported from Mahwah, New Jersey.@optimum wondering why my bill has gone up over 30% in just 12 months and unable to navigate your IVR to speak with a human. Help!
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Lou Carulli (@LouCarulli) reported from Mahwah, New Jersey@OptimumHelp Why can no one help me when I call or chat online?! I have a pending speed issue since July when I upgraded to gigabit service which still not resolved! Supervisors are never available when I ask. #HELP #worstcustomerservice
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Debbie Morgan (@DMorgan606) reported from Montebello, New York@OptimumHelp just spent 90 minutes “chatting” with customer service - still no WiFi
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Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey@optimum letting me cancel my 17 years service shameful
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Jim Newell (@JimNewell1028) reported from Pearl River, New York@OptimumHelp I’m having problems connecting one of my Altice One Mini boxes to my home network. Does it need to have the coax connection plugged in to connect to the rest of the network or should it connect if I press/hold the WPS button?
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Kim (@kimashton) reported from Allendale, New Jersey@Vicks8 I have optimum in NJ and it is not working for me
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@OptimumHelp @optimum I was told my service would be back on by this evening. Please don’t make me go through a Friday night without tv...
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Gregory G American (@ggallina) reported from Hillsdale Manor, New Jersey@DIRECTV @DIRECTVService WOW YOUR APP SUCKS. Doesn’t know I’m in my house. Can’t access DVR. Thank God for @AlticeUSA @optimum I’ve been continuing customer since 1997. May leave bc @att is a DISASTER.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. M (@11Mr_M) reported@DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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JimGio (@__1203gio) reportedI’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Henry rinkewich (@H3nrink) reported@optimum when is your trash organization coming to an agreement to bring back mlb network?
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.