Optimum outages and service status in River Vale, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around River Vale, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in River Vale, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in River Vale, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near River Vale, New Jersey
The most recent Optimum outage reports came from the following cities: Bergenfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bergenfield
|
Wi-fi | 2 months ago |
Community Discussion
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Optimum Issues Reports Near River Vale, New Jersey
Latest outage, problems and issue reports in River Vale and nearby locations:
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Enrique F Lopez (@studiomaenefl) reported from Closter, New Jersey@OptimumHelp closter nj is still out despite seeing a truck today. I see the message Init Failed Router and to know if outage or equipment related
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THE MANIFESTOR (@youknowthethin5) reported from Tenafly, New Jersey@optimum scammers and it turned out it was you guys using other countries! Seriously i never requested to have someone show up at my door! In todays world i don’t allow anyone inside my home especially to replace a box which I’m capable of doing! As soon as i find another service
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Nicholas Ospina (@Nospina_16) reported from Tenafly, New JerseyHonestly @optimum has the worst customer service ever. A representative really just hung up the phone on me during the middle of the call. Time to switch companies for sure now #overpricedcompany @OptimumHelp #TerribleCustomerService
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jayelgee1 🌊 (@jayelgee1) reported from Hillsdale Manor, New Jersey@OptimumHelp Suddenly my Starz and Starz on demand thinks I'm not subscribed. Starz is part of my package. Help, please!
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rakesh harsh (@rakeshharsh) reported from New Milford, New Jersey@OptimumHelp again its big issue here , while offering service it gives different price n but when we receive bill it’s totally different amount
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Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey@OptimumHelp This internet has not been working every single day the service goes out while my son is trying to do his online homework. He can't tell his teachers that his homework is incomplete due to the horrible internet service, that's totally unacceptable.... I can't watch
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York@OptimumHelp any chance of getting our service back up and running? Or even getting some info on what's going on??? This is my 5th attempt to resolve this. I tried calling but no one available to help. It's been 14 hours without any service. Is it time to go back to Fios?
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rakesh harsh (@rakeshharsh) reported from New Milford, New Jersey@OptimumHelp need your help. Spoke two times to customer care n they are not providing correct info .
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Gregg Weiss (@greggweiss) reported from Hastings-on-Hudson, New York@bengalihawk @optimum @OptimumHelp Same issue for me. My optimum tv and phone are working, but internet is not. Is that the same issue you’re having? Any luck?
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Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey@optimum letting me cancel my 17 years service shameful
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Nicholas Ospina (@Nospina_16) reported from Tenafly, New JerseyHonestly @optimum has the worst customer service ever. A representative really just hung up the phone on me during the middle of the call. Time to switch companies for sure now #overpricedcompany
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KG Jr (@KGrubbs) reported from Cresskill, New Jersey@OptimumHelp I had to leave my house for a work emergency. I need to cancel a scheduled service call, as I do not want to be charged.
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Edo Ophir (@EdoOphir) reported from Tenafly, New Jersey@OptimumHelp @optimum @AlticeUSA - nothing but problems...your services are completely *** backwards with no end in site! currently having issues with cable and internet. Poor Communication, Poor Customer Service, Poor Responses. Get your act together #fixit
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Tom Fossati (@tomfossati) reported from Upper Saddle River, New JerseyI don't know whose customer service is worse @OptimumHelp @optimum #optimum 👎 or @ORUConnect #oru 👎
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Mitchell (@Mitchell_Mateo) reported from Northvale, New Jersey@andrew_piringer @optimum Scheduled a tech to come yesterday and dude never came and they rescheduled me back another week. Like no, they better be coming to my house today or I’m switching to @Verizon
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Paul Wharton (@PHWharton) reported from Park Ridge, New Jersey@OptimumHelp When will we get service back in Park Ridge NJ? Since 2:30 AM today, we have had no phone, tv, nor internet service. Eighteen hours have passed and no service and no communication! Thank God we have Verizon wireless for mobile.
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Jackie Yasso (@JaxxNJ) reported from Westwood, New Jersey@OptimumHelp But you didn’t help. Please check my numerous responses and answer.
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Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey@optimum The internet service is terrible over here in Paramus on Forsythia Lane, we haven't had internet service with optimum an entire month yet and we can't watch nothing on Hulu without the internet connection getting lost every 30 seconds to 1 minute.
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Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey@optimum service is terrible. Can't access my voice mail messages for 2 days now. Can't get thru to customer service either. No call backs. Hire more ppl. You can afford it. #optimum 👎
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Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey@optimum omg you have horrendous service. ur disgusting.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Horski (@danhorski) reported@TMobile horrible 5G internet. Since I switched my PETKIT devices, feeder, litter box and water fountains constantly disconnected. Im tired resetting everything every few days, this is ridiculous.I had @optimum and had zero issue with with my smart devices 😖
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.
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Ralph 🇺🇸 (@bulldogD502) reported@optimum your service is crap. This is the second outage this week in my area. You need to fix this
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jody schwartz (@JodysJody) reported@optimum My Internet and cable have been down for 3 hours
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Kenneth W (@kenneth1783) reported@OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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/dev/matt (@mattyakel) reported@optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService