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Optimum

Optimum outages and service status in Park Ridge, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Park Ridge, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Park Ridge, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Park Ridge, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optimum Issues Reports Near Park Ridge, New Jersey

Latest outage, problems and issue reports in Park Ridge and nearby locations:

  • dsacrani
    Rani (@dsacrani) reported from River Vale, New Jersey

    @OptimumHelp Good morning. Do you have an update? Tried your chat. Thst didn’t work. Tried calling 3 times. No luck. Website isn’t helpful. We have 3 WFH employees. Please help! Thanks!

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @OptimumHelp any update for the outage in 07432? I sent you multiple DMs

  • jayelgee1
    jayelgee1 🌊 (@jayelgee1) reported from Hillsdale Manor, New Jersey

    @OptimumHelp Suddenly my Starz and Starz on demand thinks I'm not subscribed. Starz is part of my package. Help, please!

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @OptimumHelp @optimum I was told my service would be back on by this evening. Please don’t make me go through a Friday night without tv...

  • Mitchell_Mateo
    Mitchell (@Mitchell_Mateo) reported from Emerson, New Jersey

    Yo @optimum thanks for hanging up on me after waiting 45 min. You ain’t escaping me, on wait again. Fix your trash service

  • JamieTretola
    Jamie Tretola (@JamieTretola) reported from Hillsdale Manor, New Jersey

    @OptimumHelp @AlticeUSA I’ve been on hold for an hour now with no live representive! This is by far the worst customer service I’ve ever experienced. I need to speak to a live representive regarding my Altice WiFi.

  • lauravanzile
    lvz 🌊 (@lauravanzile) reported from Westwood, New Jersey

    @OptimumHelp you legit have the worst service of all time. Apparently you are the “only service in this area.” I pay WAY TOO MUCH for it to go out on me 40+ times a day. Yes I’ve counted. Can I please get some assistance?

  • saieva
    Sal. (@saieva) reported from Woodcliff Lake, New Jersey

    @OptimumHelp Internet service is down at my house.

  • ChelelsBells
    Daniel Chelel (@ChelelsBells) reported from Ramsey, New Jersey

    @optimum @OptimumHelp no internet on Xmas is super cool and all but any idea when it’s coming back?! Going on 3 hours. Apparently needs to be 4 hours without service to get any real attention (per customer service)...

  • tomfossati
    Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey

    @OptimumHelp @optimum, your service truly sucks. Was just told "Our account service inquiries are down. Call back Thursday". #goodbye #optimum 📺

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @OptimumHelp our service was up for all of 4 hours and now it’s out again!!!! When will it be fixed?!?

  • PaulsFurniture
    Paul's Furniture (@PaulsFurniture) reported from Paramus, New Jersey

    @OptimumHelp optimum SUCKS

  • JaxxNJ
    Jackie Yasso (@JaxxNJ) reported from Westwood, New Jersey

    @OptimumHelp But you didn’t help. Please check my numerous responses and answer.

  • JaxxNJ
    Jackie Yasso (@JaxxNJ) reported from Westwood, New Jersey

    @OptimumHelp But yuh didn’t help. Please read my numerous responses and answer please

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @optimum’s customer service is nonexistent & they are giving no indication as to when our service will be back! 🤬

  • Michiac1229
    Michelle (@Michiac1229) reported from Hillsdale Manor, New Jersey

    @OptimumHelp no phone or internet second time in 2 weeks. I understand the storm but 2 weeks ago it was 5 days now going 5 if service not restored today. Can’t wfh no online school. Frustrating! Bergen County NJ.

  • RickTrautmann1
    Rick1 (@RickTrautmann1) reported from Emerson, New Jersey

    @Whatevah_Amy @OptimumHelp And their channels are shit. I hate that company

  • lisapetersART
    lisapetersART (@lisapetersART) reported from Closter, New Jersey

    @OptimumHelp my internet is almost nonexistent. I understand high volume but I cannot work at all HELP..

  • tomfossati
    Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey

    I don't know whose customer service is worse @OptimumHelp @optimum #optimum 👎 or @ORUConnect #oru 👎

  • ggallina
    Gregory G American (@ggallina) reported from Hillsdale Manor, New Jersey

    @DIRECTV @DIRECTVService WOW YOUR APP SUCKS. Doesn’t know I’m in my house. Can’t access DVR. Thank God for @AlticeUSA @optimum I’ve been continuing customer since 1997. May leave bc @att is a DISASTER.

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • 11Mr_M
    Mr. M (@11Mr_M) reported

    @DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @JohnLiebhakpcb @optimum is the WORST

  • __1203gio
    JimGio (@__1203gio) reported

    I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp

  • rogerkimball
    Roger Kimball (@rogerkimball) reported

    WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.

  • orlandojr88
    Lando (@orlandojr88) reported

    @optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum when is your trash organization coming to an agreement to bring back mlb network?

  • jay_muah
    Jay Muah (@jay_muah) reported

    Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • AdamsWorldBlog
    Adam Bernard (@AdamsWorldBlog) reported

    .@Optimum should have an OnlyFans based on how often it goes down.