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Optimum outages and service status in Woodcliff Lake, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Woodcliff Lake, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Woodcliff Lake, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Woodcliff Lake, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Woodcliff Lake, New Jersey

The most recent Optimum outage reports came from the following cities: Fair Lawn.

CityProblem TypeReport Time
Fair Lawn Internet 2 months ago
Ramsey TV 2 months ago
Spring Valley Internet 2 months ago
Spring Valley Internet 2 months ago

Community Discussion

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Optimum Issues Reports Near Woodcliff Lake, New Jersey

Latest outage, problems and issue reports in Woodcliff Lake and nearby locations:

  • dannyhawkins82
    Danny Hawkins (@dannyhawkins82) reported from Hawthorne, New Jersey

    @optimum @AlticeUSA Optimum has got to be one of the worse cable providers. Horrible customer service.

  • Timschwinge
    Tim Schwinge (@Timschwinge) reported from Midland Park, New Jersey

    @OptimumHelp @OptimumHelp I had WiFi and power all during the hurricane but my wifi and cable are down now? Is there an outage? I’m in Midland Park, NJ

  • CreepySnacks
    Ding, Dong the Coquito Lady (@CreepySnacks) reported from Fair Lawn, New Jersey

    @OptimumHelp hi I have an Internet outage and your service chat is not working

  • jayelgee1
    jayelgee1 🌊 (@jayelgee1) reported from Hillsdale Manor, New Jersey

    @OptimumHelp Suddenly my Starz and Starz on demand thinks I'm not subscribed. Starz is part of my package. Help, please!

  • tourguideconnor
    connor is in quarantine (@tourguideconnor) reported from Ridgewood, New Jersey

    @OptimumHelp my wifi is incredibly slow and won't connect for my online classes, I need internet connection or else I can't do the school work i need to do, please hep

  • Ms718bklyn
    Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey

    @OptimumHelp This internet has not been working every single day the service goes out while my son is trying to do his online homework. He can't tell his teachers that his homework is incomplete due to the horrible internet service, that's totally unacceptable.... I can't watch

  • PaulsFurniture
    Paul's Furniture (@PaulsFurniture) reported from Paramus, New Jersey

    @optimum want to get your blood boiling try call optimum customer service they are all incompetent morons

  • saieva
    Sal. (@saieva) reported from Woodcliff Lake, New Jersey

    @OptimumHelp Internet service is down at my house.

  • MIkeMcAveney
    Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey

    @OptimumHelp service Outage Hawthorne NJ

  • PHWharton
    Paul Wharton (@PHWharton) reported from Park Ridge, New Jersey

    @OptimumHelp When will we get service back in Park Ridge NJ? Since 2:30 AM today, we have had no phone, tv, nor internet service. Eighteen hours have passed and no service and no communication! Thank God we have Verizon wireless for mobile.

  • JimNewell1028
    Jim Newell (@JimNewell1028) reported from Pearl River, New York

    @OptimumHelp I’m having problems connecting one of my Altice One Mini boxes to my home network. Does it need to have the coax connection plugged in to connect to the rest of the network or should it connect if I press/hold the WPS button?

  • MIkeMcAveney
    Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey

    @OptimumHelp Hawthorne Parker Ave no service since 6:30 pm

  • relentlessfilmz
    Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey

    @optimum omg you have horrendous service. ur disgusting.

  • apcintl
    Michael Panella (@apcintl) reported from Oradell, New Jersey

    @Optimum when will service be restored? I don’t understand how you do not communicate with your customers!

  • Mitchell_Mateo
    Mitchell (@Mitchell_Mateo) reported from Northvale, New Jersey

    @andrew_piringer @optimum Scheduled a tech to come yesterday and dude never came and they rescheduled me back another week. Like no, they better be coming to my house today or I’m switching to @Verizon

  • studiomaenefl
    Enrique F Lopez (@studiomaenefl) reported from Closter, New Jersey

    @OptimumHelp is service down in Closter NJ?

  • truthfull765
    Sunrise (@truthfull765) reported from Paramus, New Jersey

    @OptimumHelp on jan 2nd a service technician from optimum on a phone conversion from verizon never checked to see that my elderly parent's phone worked. He also never connected phone to modem and cable from phone to jack was broken. Never reconnected answering machine. Terrible!!

  • LouCarulli
    Lou Carulli (@LouCarulli) reported from Mahwah, New Jersey

    @OptimumHelp Why can no one help me when I call or chat online?! I have a pending speed issue since July when I upgraded to gigabit service which still not resolved! Supervisors are never available when I ask. #HELP #worstcustomerservice

  • PaulsFurniture
    Paul's Furniture (@PaulsFurniture) reported from Paramus, New Jersey

    @optimum Optimum sucks

  • nstorms95
    nancy storms (@nstorms95) reported from Fair Lawn, New Jersey

    @optimum @HBO @hbomax I can’t get it to upgrade my channels and told me to call so I did and got the automated run around. I went to channel 902 to upgrade. Like I was told. This sucks!!!

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • danhorski
    Daniel Horski (@danhorski) reported

    @TMobile horrible 5G internet. Since I switched my PETKIT devices, feeder, litter box and water fountains constantly disconnected. Im tired resetting everything every few days, this is ridiculous.I had @optimum and had zero issue with with my smart devices 😖

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization

  • DustinFinn
    Dustin (BusySignal-KE2EFX) (@DustinFinn) reported

    @yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.

  • bulldogD502
    Ralph 🇺🇸 (@bulldogD502) reported

    @optimum your service is crap. This is the second outage this week in my area. You need to fix this

  • JodysJody
    jody schwartz (@JodysJody) reported

    @optimum My Internet and cable have been down for 3 hours

  • kenneth1783
    Kenneth W (@kenneth1783) reported

    @OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • NJ_HMS
    NJ Home Maintenance Services (@NJ_HMS) reported

    @optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail

  • john19090117
    Johnny Jagemann (@john19090117) reported

    @optimum When is mlb network coming back already

  • mattyakel
    /dev/matt (@mattyakel) reported

    @optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService