Optimum outages and service status in Ridgewood, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Ridgewood, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Ridgewood, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Ridgewood, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ridgewood, New Jersey
The most recent Optimum outage reports came from the following cities: Paterson, and Fair Lawn.
| City | Problem Type | Report Time |
|---|---|---|
 Paterson
|
TV | 1 month ago |
|
Fair Lawn
|
Internet | 2 months ago |
|
Ramsey
|
TV | 2 months ago |
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Optimum Issues Reports Near Ridgewood, New Jersey
Latest outage, problems and issue reports in Ridgewood and nearby locations:
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@OptimumHelp our service was up for all of 4 hours and now it’s out again!!!! When will it be fixed?!?
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Jackie Yasso (@JaxxNJ) reported from Westwood, New Jersey@OptimumHelp But you didn’t help. Please check my numerous responses and answer.
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jayelgee1 🌊 (@jayelgee1) reported from Hillsdale Manor, New Jersey@OptimumHelp Suddenly my Starz and Starz on demand thinks I'm not subscribed. Starz is part of my package. Help, please!
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Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey@OptimumHelp Hawthorne Parker Ave no service since 6:30 pm
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Jennifer Griffiths (@0218jenn) reported from Hawthorne, New Jersey@optimum you guys stink black outs today this entire week., them told us you would help when the hurricane came. U charged us we didn't have power for 8 days. Then there was issues in the neighborhood as well now back to black outs.
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Rahah Mahmood (@msmahmoodx) reported from Elmwood Park, New Jersey@OptimumHelp we have been trying to get in touch with a representative for two days. Our modem is not working and we had to replace our router. How are we expected to receive help?
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Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey@optimum The internet service is terrible over here in Paramus on Forsythia Lane, we haven't had internet service with optimum an entire month yet and we can't watch nothing on Hulu without the internet connection getting lost every 30 seconds to 1 minute.
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Mike V.P. (@MikePettigano) reported from Elmwood Park, New JerseySecond call to @OptimumHelp today I waited until they got a response from the pole work dispatch. But the response was that there was an access issue since the pole is on a neighbors property. But the tech on 10/17 was able to get access. 6/x
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Daniel Noble (@phrases4lyfe) reported from Paterson, New Jersey@optimum so I’m on hold for over 2hrs just for your rep to hang up on me. Are you kidding me!!!’n
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Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey@OptimumHelp This internet has not been working every single day the service goes out while my son is trying to do his online homework. He can't tell his teachers that his homework is incomplete due to the horrible internet service, that's totally unacceptable.... I can't watch
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Paul Wharton (@PHWharton) reported from Park Ridge, New Jersey@OptimumHelp What's the deal? For the past day and a half we've had: ✓ No Phone service ✓ No TV service ✓ No Internet service ✓ No response from Optimum/Altice
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Sal. (@saieva) reported from Woodcliff Lake, New Jersey@OptimumHelp Internet service is down at my house.
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Dave. (@DavidStewart64) reported from Fair Lawn, New Jersey@OptimumHelp does anyone work at this company?? Have been trying to reach customer service for weeks.
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Jamie Tretola (@JamieTretola) reported from Hillsdale Manor, New Jersey@OptimumHelp @AlticeUSA I’ve been on hold for an hour now with no live representive! This is by far the worst customer service I’ve ever experienced. I need to speak to a live representive regarding my Altice WiFi.
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Sunrise (@truthfull765) reported from Paramus, New Jersey@OptimumHelp on jan 2nd a service technician from optimum on a phone conversion from verizon never checked to see that my elderly parent's phone worked. He also never connected phone to modem and cable from phone to jack was broken. Never reconnected answering machine. Terrible!!
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Tom Fossati (@tomfossati) reported from Upper Saddle River, New JerseyI don't know whose customer service is worse @OptimumHelp @optimum #optimum 👎 or @ORUConnect #oru 👎
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rakesh harsh (@rakeshharsh) reported from New Milford, New Jersey@OptimumHelp again its big issue here , while offering service it gives different price n but when we receive bill it’s totally different amount
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Irfan (@IrfanWalele) reported from Fair Lawn, New Jersey@OptimumHelp When do you plan on having the internet service up & running?
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patricia (@TrishhCald) reported from Saddle Brook, New Jersey@optimum and @STARZ can you please get your act together and fix this issue with watching tv on my Mac. I really need to watch outlander or I’m going to explode and I’m not being overdramatic
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robby db (@robbydb85) reported from New Milford, New JerseyI call @optimum yesterday to get tv service again. Somehow they removed my internet and wont do anything until the morning. This is why piracy is big
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Horski (@danhorski) reported@TMobile horrible 5G internet. Since I switched my PETKIT devices, feeder, litter box and water fountains constantly disconnected. Im tired resetting everything every few days, this is ridiculous.I had @optimum and had zero issue with with my smart devices 😖
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.
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Ralph 🇺🇸 (@bulldogD502) reported@optimum your service is crap. This is the second outage this week in my area. You need to fix this
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jody schwartz (@JodysJody) reported@optimum My Internet and cable have been down for 3 hours
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Kenneth W (@kenneth1783) reported@OptimumHelp @optimum Well online chat doesn’t work. Call the customer service line and I get hanged up on since I use speakerphone and they say that’s against company policy. Going to the store tomorrow to cancel.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
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Johnny Jagemann (@john19090117) reported@optimum When is mlb network coming back already
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/dev/matt (@mattyakel) reported@optimum / @OptimumHelp what gives you raise my bill $5 a month, and we're on the second outage for the month so far. #PoorService