Optimum outages and service status in New Milford, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around New Milford, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in New Milford, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in New Milford, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Milford, New Jersey
The most recent Optimum outage reports came from the following cities: Hackensack, Little Ferry, Fair Lawn, and Bergenfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hackensack
|
Wi-fi | 11 days ago |
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Little Ferry
|
Internet | 1 month ago |
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Hackensack
|
Internet | 1 month ago |
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Fair Lawn
|
Internet | 2 months ago |
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Bergenfield
|
Wi-fi | 2 months ago |
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Hackensack
|
Wi-fi | 2 months ago |
Community Discussion
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Optimum Issues Reports Near New Milford, New Jersey
Latest outage, problems and issue reports in New Milford and nearby locations:
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KG Jr (@KGrubbs) reported from Cresskill, New Jersey@OptimumHelp I had to leave my house for a work emergency. I need to cancel a scheduled service call, as I do not want to be charged.
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robby db (@robbydb85) reported from New Milford, New JerseyI call @optimum yesterday to get tv service again. Somehow they removed my internet and wont do anything until the morning. This is why piracy is big
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Brett (@Bsofferman) reported from Teaneck, New Jersey@OptimumHelp speaking to my 8th person today. Just keep getting pushed from one department to another and no one has a clue as to do anything. Just terrible customer service
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Jon Posner (@JonPosner) reported from Cresskill, New Jersey@ShaunPandolfi @optimum @verizonfios It's beyond ridiculous with them, they lead you on like they care and my issue would be addressed. Not only will I dispute payment since this started at the end of December I'm filing for full reimbursement since I've had this horrible service.
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North Jerseyan (@talkingNYsports) reported from Teaneck, New Jersey@optimum @OptimumHelp Will I be getting a refund for the time last week when my cable, phone and internet were not working? Would be nice if you answered the phone!
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Jon Posner (@JonPosner) reported from Cresskill, New Jersey@ShaunPandolfi @optimum @NJBPU It will be in the works for sure, nobody should have to go through this and pay for service that's not promised in a contract
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Liz Ruckdeschel (@LizgarciaSells) reported from River Vale, New Jersey@optimum worst provider ever worst customer service
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Brian Field (@BrianMydanuski) reported from Tenafly, New Jersey@OptimumHelp I can’t begin to explain how awful this company is...I have driven 2x to Paterson to exchange equipment and I’m fine with that. I have made no less than 10 calls been on hold for hours, waited for call backs, been disconnected from 3 agents, only one call back. 1/2
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Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey@OptimumHelp This internet has not been working every single day the service goes out while my son is trying to do his online homework. He can't tell his teachers that his homework is incomplete due to the horrible internet service, that's totally unacceptable.... I can't watch
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Rahah Mahmood (@msmahmoodx) reported from Elmwood Park, New Jersey@OptimumHelp we have been trying to get in touch with a representative for two days. Our modem is not working and we had to replace our router. How are we expected to receive help?
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Irfan (@IrfanWalele) reported from Fair Lawn, New Jersey@OptimumHelp When do you plan on having the internet service up & running?
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Rick1 (@RickTrautmann1) reported from Emerson, New Jersey@Whatevah_Amy @OptimumHelp And their channels are shit. I hate that company
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Nicholas Ospina (@Nospina_16) reported from Tenafly, New JerseyHonestly @optimum has the worst customer service ever. A representative really just hung up the phone on me during the middle of the call. Time to switch companies for sure now #overpricedcompany
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Jamie Tretola (@JamieTretola) reported from Hillsdale Manor, New Jersey@kevinn11cruzzz @OptimumHelp Same issue here so frustrating!
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nancy storms (@nstorms95) reported from Fair Lawn, New Jersey@optimum @HBO @hbomax I can’t get it to upgrade my channels and told me to call so I did and got the automated run around. I went to channel 902 to upgrade. Like I was told. This sucks!!!
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Edo Ophir (@EdoOphir) reported from Tenafly, New Jersey@OptimumHelp @optimum @AlticeUSA - nothing but problems...your services are completely *** backwards with no end in site! currently having issues with cable and internet. Poor Communication, Poor Customer Service, Poor Responses. Get your act together #fixit
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PelleBoom MGMT (@PoeBoyPelle) reported from Teaneck, New Jerseyyo @OptimumHelp i need a outage update for 07666 , if i miss #Nxt and #aew tonite we gunna have issues
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Dave (@DBrown645) reported from New Milford, New Jersey@RealMichaelKay If you pay for HBO on @optimum you do get HBO Max a part of the package. You have to sign in with you cable provider.
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lisapetersART (@lisapetersART) reported from Closter, New Jersey@OptimumHelp my internet is almost nonexistent. I understand high volume but I cannot work at all HELP..
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Horski (@danhorski) reportedOne I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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NotAphd3 (@notaphd3) reported@optimum Service is down
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Will Wagner 🟧 (@WillWagnerMusic) reportedCrazy that @CBS doesn't work with @optimum. @OptimumHelp is there any plans to have a working login before next weekend's NCAA games?
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ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
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Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider
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Jenn (@JennG110) reported@jaybronious @optimum @AlticeUSA The absolute WORST customer service, ever. It took me a 2 hours phone call to cancel cable. This was after two prior one hour calls which were mysteriously dropped midway. Let them know you’ll be contacting the AG to file a complaint
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Elchingarito (@Elchingarito1) reported@optimum Maybe when it actually works. Mines been cutting out for a week and a half. Spent a hour and a half on the phone with customer service and they made it worse. Even got a new modem. Maybe you should teach your service technicians how to replace coaxial lines instead of just running a bypass.
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum