Optimum outages and service status in Tenafly, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Tenafly, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Tenafly, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Tenafly, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Tenafly, New Jersey
The most recent Optimum outage reports came from the following cities: Hackensack, Bergenfield, and Yonkers.
| City | Problem Type | Report Time |
|---|---|---|
 Hackensack
|
Wi-fi | 11 days ago |
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Hackensack
|
Internet | 1 month ago |
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Bergenfield
|
Wi-fi | 2 months ago |
|
Hackensack
|
Wi-fi | 2 months ago |
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Yonkers
|
Internet | 2 months ago |
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Hackensack
|
Internet | 2 months ago |
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Optimum Issues Reports Near Tenafly, New Jersey
Latest outage, problems and issue reports in Tenafly and nearby locations:
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Enrique F Lopez (@studiomaenefl) reported from Closter, New Jersey@OptimumHelp is service down in Closter NJ?
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Vjollca Pllumaj (@VjollcaPllumaj) reported from Yonkers, New York@optimum such a bad service! Been complaining about wifi/internet service, someone came to check it out in Dec of 18 & found out there is a problem with the optimum box outside of my residence,he reported but nothing has been fixed as of today! Paying for 300 & receiving 70 below
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Edgar Santana (@edgarsantana) reported from Yonkers, New York@optimum @OptimumHelp - I have had this service for a week & hate it. Not getting the speeds I was promised so tried moving to their fiber service. Today is the 2nd installed missed. I see why @verizonfios charges more, better service. #compliants
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Rodrigo Pacca (@RPacca) reported from Tenafly, New Jersey@OptimumHelp I need assistance. My internet services is not working.
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robby db (@robbydb85) reported from New Milford, New JerseyI call @optimum yesterday to get tv service again. Somehow they removed my internet and wont do anything until the morning. This is why piracy is big
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Edgar Santana (@edgarsantana) reported from Yonkers, New York@optimum @OptimumHelp - now on the phone and zero help from frontline service people. She told me she needed to call me back to transfer me to the fiber team because she was having tech difficulty on her end what a joke. Let’s see if she calls back.
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Brett (@Bsofferman) reported from Teaneck, New Jersey@OptimumHelp speaking to my 8th person today. Just keep getting pushed from one department to another and no one has a clue as to do anything. Just terrible customer service
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rakesh harsh (@rakeshharsh) reported from New Milford, New Jersey@OptimumHelp need your help. Spoke two times to customer care n they are not providing correct info .
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Scott Dennis (@BronxAdjacent) reported from Yonkers, New York@ZephyrTeachout I used to support this move but if you take into consideration the existing internet hubs for users of @optimum you will find out that it doesn’t work very well in fact when your WiFi catches it your phone experience is worst. 😿
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Jon Posner (@JonPosner) reported from Cresskill, New Jersey@optimum another dissapotment from you and your so called "supervisor" that promised my issue would be resolved by today. Hours spent on the phone explaining my isuses and false results is where we are again. How your still in business is beyond me.
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rakesh harsh (@rakeshharsh) reported from New Milford, New Jersey@OptimumHelp again its big issue here , while offering service it gives different price n but when we receive bill it’s totally different amount
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Nicholas Ospina (@Nospina_16) reported from Tenafly, New JerseyHonestly @optimum has the worst customer service ever. A representative really just hung up the phone on me during the middle of the call. Time to switch companies for sure now #overpricedcompany
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Elmer A. Pedrosa (@epsilon1974) reported from Hackensack, New Jersey@OptimumHelp How do you react to waiting for 4 hours & then getting a call to say that they can’t come for the service 5 min before the appointed time! Total waste of my 4 hours!😡
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North Jerseyan (@talkingNYsports) reported from Teaneck, New Jersey@optimum @OptimumHelp Will I be getting a refund for the time last week when my cable, phone and internet were not working? Would be nice if you answered the phone!
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Brian Field (@BrianMydanuski) reported from Tenafly, New Jersey@optimum I can’t begin to explain how awful this company is...I have driven 2x to Paterson to exchange equipment and I’m fine with that. I have made no less than 10 calls been on hold for hours, waited for call backs, been disconnected from 3 agents, only one call back. 1/2
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Jimmy Hahn (@AsiaAlphaPE) reported from Alpine, New Jersey@OptimumHelp after 21 years of loyal service, I may cancel why? No WiFi service, despite technician visit with no process to escalate to a solution. Will you (1) send a Supervisor (2) SRO to ensure the new external cable wiring box is functional?
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. (@upsohai) reported from Yonkers, New YorkWifi down again for the 8th night in a row. @optimum is TRASH
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E. Dot (blue check) (@LESthaBest) reported from Yonkers, New York@waywardstrav @OptimumHelp And verizon ain't shit either...so, wtf do we do
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Victor sime (@simednl_) reported from Yonkers, New York@optimum @OptimumHelp umm hi, i pay alot of money for ya services.... mayb ya can get ya shitttt togetherrr ... where my discount out for this outage thoo
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Halloweentowndrow💀🚖 (@MixTowndrow) reported from Yonkers, New YorkSolid two hours spent playing the modem/router troubleshoot game with no luck. Internet down again. Thanks #Optimum.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Grows On Trees (@on_trees13711) reportedHey @optimum Cancelled optimum mobile, returned the device unopened, was told that was all I needed to do to cancel, then I had to cancel again. So here I am waiting to cancel the credit card charge that you didn't prevent. Wassup.
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Booker Washington (@bookwashington) reported@Saffyer @optimum @MLBNetwork I know the feeling Dish network took some local channels off the TV
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Jeannine Smith (@JeannineBSmith) reportedHey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks
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Lando (@orlandojr88) reported@optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!
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Emeka Okafor, Jr. (@eokaforjr) reportedDay 2 of @optimum bring out in Brooklyn. Customer service is awful as always. Criminally bad service. Somehow everyone with Verizon still has service. Can not wait for @verizonfios availability on my block
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Kenneth W (@kenneth1783) reportedFinally got rid of @optimum #wireless service and switched back to @Verizon. I now have full signal where I was barely getting one or two bars. Customer Service actually talks to me without disconnecting the call before verification has been done. Also, fast data.
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Lauren Sheible (@lauren_sheible) reported@optimum again u failed! Tv won’t connect to the internet and its baseballs opening night! Pay for this, pay for that, free upgrade to fiber optic, and still, everything sucks!!!