Optimum outages and service status in Bergenfield, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Bergenfield, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Bergenfield, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Bergenfield, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bergenfield, New Jersey
The most recent Optimum outage reports came from the following cities: Hackensack, Bergenfield, and Yonkers.
| City | Problem Type | Report Time |
|---|---|---|
 Hackensack
|
Wi-fi | 11 days ago |
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Hackensack
|
Internet | 1 month ago |
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Bergenfield
|
Wi-fi | 2 months ago |
|
Hackensack
|
Wi-fi | 2 months ago |
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Yonkers
|
Internet | 2 months ago |
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Hackensack
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Bergenfield, New Jersey
Latest outage, problems and issue reports in Bergenfield and nearby locations:
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Vjollca Pllumaj (@VjollcaPllumaj) reported from Yonkers, New York@optimum such a bad service! Been complaining about wifi/internet service, someone came to check it out in Dec of 18 & found out there is a problem with the optimum box outside of my residence,he reported but nothing has been fixed as of today! Paying for 300 & receiving below 70
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PATRICK COLEMAN (@Pcoleny) reported from Yonkers, New York@OptimumHelp I have an outage in Yonkers. How long has this outage occurred I was out of my home
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Joan Henchy (@JoanHenchy) reported from Yonkers, New York@optimum currently on hold over a hour for tech support. Service gone to hell. #answerthephone. #goingtoloseacustomer
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ludovico III (@firstsecndTH3RD) reported from Yonkers, New York@optimum why it took you forever refund me for an service I never used! I called 3 times already for the past 2 weeks and now your customer service is clueless of what I am asking.
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Jackie Yasso (@JaxxNJ) reported from Westwood, New Jersey@OptimumHelp But yuh didn’t help. Please read my numerous responses and answer please
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mcs23 (@chez914) reported from Yonkers, New York@OptimumHelp does anyone HUMAN actually work there . I’ve wasted a entire Monday running around trying to fix mistakes made by your tech team ! Someone better respond to me
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MaryNY (@Mary62234488) reported from Yonkers, New York@JohnLegere @ATT @verizon That’s why I came over to TMobile last year. Verizon never told me about this plan. Me and hubby 100 a month from TMobile. Verizon same plan 175. 18 yrs with Verizon. House phone is next with Tv going to optimum
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PelleBoom MGMT (@PoeBoyPelle) reported from Teaneck, New Jerseyyo @OptimumHelp i need a outage update for 07666 , if i miss #Nxt and #aew tonite we gunna have issues
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Mitchell (@Mitchell_Mateo) reported from Emerson, New JerseyYo @optimum thanks for hanging up on me after waiting 45 min. You ain’t escaping me, on wait again. Fix your trash service
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@0x41414141 @@@@@ (@kkruegel) reported from Maywood, New Jersey@philipotto23 @DIRECTV @OptimumHelp has the same problem patriots vs bills is listed in their app channel guide and dvr
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Jon Posner (@JonPosner) reported from Cresskill, New Jersey@optimum has the absolute worst customer service I've ever encountered. Had no cable since December, technicians blame the wires outside, several service appointments set up only to be discarded by @optimum but my bill is paid on time!
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THE MANIFESTOR (@youknowthethin5) reported from Tenafly, New Jersey@CNN DO NOT USE @optimum service ! They suck! Their customer service is located in VIETNAM! No one speaks English ! Been trying to get a cable box for days now and the POS DONT KNOW ENGLISH! ! I’m on hold because they are in other countries ! Cancel their services!
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robby db (@robbydb85) reported from New Milford, New JerseyI call @optimum yesterday to get tv service again. Somehow they removed my internet and wont do anything until the morning. This is why piracy is big
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Nicholas Ospina (@Nospina_16) reported from Tenafly, New JerseyHonestly @optimum has the worst customer service ever. A representative really just hung up the phone on me during the middle of the call. Time to switch companies for sure now #overpricedcompany @OptimumHelp #TerribleCustomerService
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Edgar Santana (@edgarsantana) reported from Yonkers, New York@optimum @OptimumHelp - I have had this service for a week & hate it. Not getting the speeds I was promised so tried moving to their fiber service. Today is the 2nd installed missed. I see why @verizonfios charges more, better service. #compliants
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Andrew Ian Lazarus (@AILazarus) reported from Haworth, New Jersey@OptimumHelp @AlticeUSA Help PUK is locked
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lvz 🌊 (@lauravanzile) reported from Westwood, New Jersey@OptimumHelp you legit have the worst service of all time. Apparently you are the “only service in this area.” I pay WAY TOO MUCH for it to go out on me 40+ times a day. Yes I’ve counted. Can I please get some assistance?
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KG Jr (@KGrubbs) reported from Cresskill, New Jersey@OptimumHelp I had to leave my house for a work emergency. I need to cancel a scheduled service call, as I do not want to be charged.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Jarosz (@RussellJ1216) reportedShoutout to @optimum for being absolutely useless in fixing my internet that’s been out for a week. Real great service you provide to loyal customers!
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Felix (@Kingslayer425) reportedUnacceptable from @optimum and @TMobile for not notifying customers that there was an outage since 7pm. Credits should be given to those affected especially in the Ironbound section of Newark, New Jersey! Ridiculous!
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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KingJordon252 (@KingJordon252) reported@OptimumHelp @optimum how about just fix your ****** service the internet is always going in and out
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Chemica Powell (@chemics_cool) reported@optimum I’m having trouble my cable boxes getting no signal for tv and when I call there’s almost a 40 minute wait time
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njbenfiquista24 (@njbenfiquista89) reported@OptimumHelp @RLS39800575 @optimum Fix the outage in Newark then. We haven’t had connection all day
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.