Optimum outages and service status in Westwood, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Westwood, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Westwood, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Westwood, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Westwood, New Jersey
The most recent Optimum outage reports came from the following cities: Fair Lawn, and Bergenfield.
| City | Problem Type | Report Time |
|---|---|---|
 Fair Lawn
|
Internet | 2 months ago |
|
Bergenfield
|
Wi-fi | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Westwood, New Jersey
Latest outage, problems and issue reports in Westwood and nearby locations:
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KimBDANJ (@KimBiagioli) reported from Allendale, New Jersey@jeffjarvis @NicolleDWallace Yes, today during Nicolle Wallace. This is specifically NBC related stations. Optimum/Altice service. This is not the first occurrence.
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Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey@OptimumHelp This internet has not been working every single day the service goes out while my son is trying to do his online homework. He can't tell his teachers that his homework is incomplete due to the horrible internet service, that's totally unacceptable.... I can't watch
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Liz Ruckdeschel (@LizgarciaSells) reported from River Vale, New Jersey@optimum worst provider ever worst customer service
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North Jerseyan (@talkingNYsports) reported from Teaneck, New Jersey@optimum @OptimumHelp Will I be getting a refund for the time last week when my cable, phone and internet were not working? Would be nice if you answered the phone!
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Dave. (@DavidStewart64) reported from Fair Lawn, New Jersey@OptimumHelp does anyone work at this company?? Have been trying to reach customer service for weeks.
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Kim (@kimashton) reported from Allendale, New Jersey@Vicks8 I have optimum in NJ and it is not working for me
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Sunrise (@truthfull765) reported from Paramus, New Jersey@OptimumHelp on jan 2nd a service technician from optimum on a phone conversion from verizon never checked to see that my elderly parent's phone worked. He also never connected phone to modem and cable from phone to jack was broken. Never reconnected answering machine. Terrible!!
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connor is in quarantine (@tourguideconnor) reported from Ridgewood, New Jersey@OptimumHelp my wifi is incredibly slow and won't connect for my online classes, I need internet connection or else I can't do the school work i need to do, please hep
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Dave (@DBrown645) reported from New Milford, New Jersey@RealMichaelKay If you pay for HBO on @optimum you do get HBO Max a part of the package. You have to sign in with you cable provider.
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Edo Ophir (@EdoOphir) reported from Tenafly, New Jersey@OptimumHelp @optimum @AlticeUSA - nothing but problems...your services are completely *** backwards with no end in site! currently having issues with cable and internet. Poor Communication, Poor Customer Service, Poor Responses. Get your act together #fixit
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Brett (@Bsofferman) reported from Teaneck, New Jersey@OptimumHelp absolute worst customer service and business to deal with. Upgrading to Altice and current cable gets disconnected. 6 hours over 2 days trying to straighten it out. Still not reconnected
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Brian Field (@BrianMydanuski) reported from Tenafly, New Jersey@optimum I have no internet service, agents can’t seem to add my replacement modem onto my account. I have kids trying to do schoolwork, kids trying to connect with jobs all beyond frustrated. I want a call back and my modem back online ASAP!!!Call my home 201.816.1741 and get me online!!
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Paul's Furniture (@PaulsFurniture) reported from Paramus, New Jersey@optimum want to get your blood boiling try call optimum customer service they are all incompetent morons
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Mitchell (@Mitchell_Mateo) reported from Northvale, New Jersey@andrew_piringer @optimum Scheduled a tech to come yesterday and dude never came and they rescheduled me back another week. Like no, they better be coming to my house today or I’m switching to @Verizon
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THE MANIFESTOR (@youknowthethin5) reported from Tenafly, New Jersey@CNN DO NOT USE @optimum service ! They suck! Their customer service is located in VIETNAM! No one speaks English ! Been trying to get a cable box for days now and the POS DONT KNOW ENGLISH! ! I’m on hold because they are in other countries ! Cancel their services!
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David Rojo (@daverojo77) reported from Teaneck, New Jersey@OptimumHelp Funny how I had no issues during the storm or after the storm but today when I woke up, no internet!
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Alex Morik (@alexmorik) reported from Tenafly, New Jersey@OptimumHelp I have been on hold for over an hour. I paid to upgrade my internet service and saw no change. I was sent a new modem that we connected and the service is now worse or sometimes there is no service at all.
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nancy storms (@nstorms95) reported from Fair Lawn, New Jersey@optimum @HBO @hbomax I can’t get it to upgrade my channels and told me to call so I did and got the automated run around. I went to channel 902 to upgrade. Like I was told. This sucks!!!
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jayelgee1 🌊 (@jayelgee1) reported from Hillsdale Manor, New Jersey@OptimumHelp Suddenly my Starz and Starz on demand thinks I'm not subscribed. Starz is part of my package. Help, please!
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Enrique F Lopez (@studiomaenefl) reported from Closter, New Jersey@OptimumHelp is service down in Closter NJ?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Kenneth W (@kenneth1783) reportedFinally got rid of @optimum #wireless service and switched back to @Verizon. I now have full signal where I was barely getting one or two bars. Customer Service actually talks to me without disconnecting the call before verification has been done. Also, fast data.
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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rMetsBack? (@yMets00) reported@optimum All sports on fiber are 90 seconds behind the actual live game. 90 Seconds Also bring back @MLBNetwork or lower my damn bill
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Daniel Horski (@danhorski) reported@TMobile horrible 5G internet. Since I switched my PETKIT devices, feeder, litter box and water fountains constantly disconnected. Im tired resetting everything every few days, this is ridiculous.I had @optimum and had zero issue with with my smart devices 😖
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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Adam Bernard (@AdamsWorldBlog) reported.@Optimum should have an OnlyFans based on how often it goes down.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@yMets00 @optimum @OptimumHelp I’d like fiber for my home backups in symmetrical speeds. I’ll always have the cellular backup / Starlink for longer problems - but for the 80% uptime - I’d prefer fiber.
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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Steven Richards (@scrappydoctor22) reported@optimum do not use optimum. I canceled on 3/11/26. I had 4 days of outage, they reimbursed me $3.04. I do not pay $.76/day for Internet. also were giving me a credit for HBO Max, ended w/o notice-I didn’t need as I was getting thru Verizon,charged me a whole month when cancelled