Optimum outages and service status in Emerson, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Emerson, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Emerson, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Emerson, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Emerson, New Jersey
The most recent Optimum outage reports came from the following cities: Hackensack, Fair Lawn, and Bergenfield.
| City | Problem Type | Report Time |
|---|---|---|
 Hackensack
|
Wi-fi | 11 days ago |
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Hackensack
|
Internet | 1 month ago |
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Fair Lawn
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Internet | 2 months ago |
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Bergenfield
|
Wi-fi | 2 months ago |
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Hackensack
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Wi-fi | 2 months ago |
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Hackensack
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near Emerson, New Jersey
Latest outage, problems and issue reports in Emerson and nearby locations:
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patricia (@TrishhCald) reported from Saddle Brook, New Jersey@optimum and @STARZ can you please get your act together and fix this issue with watching tv on my Mac. I really need to watch outlander or I’m going to explode and I’m not being overdramatic
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Irfan (@IrfanWalele) reported from Fair Lawn, New Jersey@OptimumHelp When do you plan on having the internet service up & running?
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Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey@optimum we had Spectrum in Harlem and have never experienced nothing like this. We'll pay for our first and will be our last month of service with us being new residents in Paramus this is not good. I'm going to check with Verizon because here on Forsythia Lane bad service
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Rick1 (@RickTrautmann1) reported from Emerson, New Jersey@Whatevah_Amy @OptimumHelp And their channels are shit. I hate that company
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Jimmy Hahn (@AsiaAlphaPE) reported from Alpine, New Jersey@OptimumHelp after 21 years of loyal service, I may cancel why? No WiFi service, despite technician visit with no process to escalate to a solution. Will you (1) send a Supervisor (2) SRO to ensure the new external cable wiring box is functional?
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Edo Ophir (@EdoOphir) reported from Tenafly, New Jersey@OptimumHelp @optimum @AlticeUSA - nothing but problems...your services are completely *** backwards with no end in site! currently having issues with cable and internet. Poor Communication, Poor Customer Service, Poor Responses. Get your act together #fixit
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Brian Field (@BrianMydanuski) reported from Tenafly, New Jersey@optimum I can’t begin to explain how awful this company is...I have driven 2x to Paterson to exchange equipment and I’m fine with that. I have made no less than 10 calls been on hold for hours, waited for call backs, been disconnected from 3 agents, only one call back. 1/2
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Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@OptimumHelp our service was up for all of 4 hours and now it’s out again!!!! When will it be fixed?!?
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Ding, Dong the Coquito Lady (@CreepySnacks) reported from Fair Lawn, New Jersey@OptimumHelp Where I understand this, I don’t understand why I was told 48 hours if you anticipated this issue. I’m at 48 hours + now and almost have used the entirety of my data allowed for my hotspot. This area regularly exceeds grid usage and this has been poorly handled.
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rakesh harsh (@rakeshharsh) reported from New Milford, New Jersey@OptimumHelp need your help. Spoke two times to customer care n they are not providing correct info .
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THE MANIFESTOR (@youknowthethin5) reported from Tenafly, New Jersey@CNN DO NOT USE @optimum service ! They suck! Their customer service is located in VIETNAM! No one speaks English ! Been trying to get a cable box for days now and the POS DONT KNOW ENGLISH! ! I’m on hold because they are in other countries ! Cancel their services!
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Dave (@DBrown645) reported from New Milford, New Jersey@RealMichaelKay If you pay for HBO on @optimum you do get HBO Max a part of the package. You have to sign in with you cable provider.
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Brian Field (@BrianMydanuski) reported from Tenafly, New Jersey@optimum I have no internet service, agents can’t seem to add my replacement modem onto my account. I have kids trying to do schoolwork, kids trying to connect with jobs all beyond frustrated. I want a call back and my modem back online ASAP!!!Call my home 201.816.1741 and get me online!!
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Ding, Dong the Coquito Lady (@CreepySnacks) reported from Fair Lawn, New Jersey@OptimumHelp pls help going on third day no service and I have an interview tomorrow morning
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rakesh harsh (@rakeshharsh) reported from New Milford, New Jersey@OptimumHelp again its big issue here , while offering service it gives different price n but when we receive bill it’s totally different amount
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Brett (@Bsofferman) reported from Teaneck, New Jersey@optimum The customer service is the absolute worst. I think you just want to have people use another service
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Nicholas Ospina (@Nospina_16) reported from Tenafly, New JerseyHonestly @optimum has the worst customer service ever. A representative really just hung up the phone on me during the middle of the call. Time to switch companies for sure now #overpricedcompany
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Kimball (@rogerkimball) reportedWARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.
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James reilly (@jwmmr) reported@optimum Your customer service is the worst. Can’t even get to speak to someone in America. 30 yr customer and never had a problem till this weekend. No one knows what’s going on. I was given wrong info.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Sean Kelly (@SeanOfKelly) reportedSo @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?
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AlphaCentauri (Ed) (@out_mind181957) reportedThese major corporations like @optimum and @UPS use India or Pakistan for their call centers, knowing a lot of us have trouble understanding these people but they care more about saving money than they do about their customers. And their customers are the ones making them money! Heck, those people in the call centers have trouble understanding us too. Why do big corporations do this? Is saving money more logical than helping your customers? Or, when it comes to making money, does logic just go out the window?
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Tony Bianchi (@DaAmazins) reported@OptimumHelp @MLBNetwork @optimum can you guys get this nonsense settled already? it's baseball season and you're the only local provider not carrying the network. this is ridiculous.
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Joey (@Degenerate0123) reportedHey @optimum @OptimumHelp I need some help with my service
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soɔɹɐɯ (@mynamesmarcos) reported@OptimumHelp @optimum I am setting up my DOCSIS 3.1 modem and would like to activate it with your internet service. I can provide the MAC address and my home address plus any other information that is needed. Can I provide that here via DM or should I call or submit online?
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patrick beard (@harrelson69) reported@OptimumHelp @SeanOfKelly @optimum The only way the customers will be happy is putting mlb network back on the system. Stop with the statement that you pushed for a fair renewal.
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Chip Howard (@ChipSportsTalk) reported@OptimumHelp @optimum At this point I don't think there's anything you can do or say to keep me as a customer. I haven't even commented on my 34 year work account was disabled