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Optimum outages and service status in Ho-Ho-Kus, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Ho-Ho-Kus, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Ho-Ho-Kus, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Ho-Ho-Kus, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ho-Ho-Kus, New Jersey

The most recent Optimum outage reports came from the following cities: Paterson, and Fair Lawn.

CityProblem TypeReport Time
Paterson TV 1 month ago
Fair Lawn Internet 2 months ago
Ramsey TV 2 months ago

Community Discussion

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Optimum Issues Reports Near Ho-Ho-Kus, New Jersey

Latest outage, problems and issue reports in Ho-Ho-Kus and nearby locations:

  • MikePettigano
    Mike V.P. (@MikePettigano) reported from Elmwood Park, New Jersey

    10/25 came and the install tech came during the window. Said there was no line work done. So he couldn’t install the service. He said I had to call @OptimumHelp. I called. 3/x

  • tomfossati
    Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey

    @OptimumHelp @optimum, your service truly sucks. Was just told "Our account service inquiries are down. Call back Thursday". #goodbye #optimum 📺

  • Ms718bklyn
    Ms Hughes (@Ms718bklyn) reported from Paramus, New Jersey

    @optimum The internet service is terrible over here in Paramus on Forsythia Lane, we haven't had internet service with optimum an entire month yet and we can't watch nothing on Hulu without the internet connection getting lost every 30 seconds to 1 minute.

  • CreepySnacks
    Ding, Dong the Coquito Lady (@CreepySnacks) reported from Fair Lawn, New Jersey

    @OptimumHelp hi I have an Internet outage and your service chat is not working

  • RickTrautmann1
    Rick1 (@RickTrautmann1) reported from Emerson, New Jersey

    @Whatevah_Amy @OptimumHelp And their channels are shit. I hate that company

  • dsacrani
    Rani (@dsacrani) reported from River Vale, New Jersey

    @OptimumHelp Good morning. Do you have an update? Tried your chat. Thst didn’t work. Tried calling 3 times. No luck. Website isn’t helpful. We have 3 WFH employees. Please help! Thanks!

  • GregHaledjian
    Greg Haledjian (@GregHaledjian) reported from Waldwick, New Jersey

    @OptimumHelp Your service sucks

  • Timschwinge
    Tim Schwinge (@Timschwinge) reported from Midland Park, New Jersey

    @OptimumHelp @OptimumHelp I had WiFi and power all during the hurricane but my wifi and cable are down now? Is there an outage? I’m in Midland Park, NJ

  • lauravanzile
    lvz 🌊 (@lauravanzile) reported from Westwood, New Jersey

    @OptimumHelp you legit have the worst service of all time. Apparently you are the “only service in this area.” I pay WAY TOO MUCH for it to go out on me 40+ times a day. Yes I’ve counted. Can I please get some assistance?

  • rakeshharsh
    rakesh harsh (@rakeshharsh) reported from New Milford, New Jersey

    @OptimumHelp need your help. Spoke two times to customer care n they are not providing correct info .

  • MIkeMcAveney
    Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey

    @OptimumHelp Hawthorne Parker Ave no service since 6:30 pm

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @optimum’s customer service is nonexistent & they are giving no indication as to when our service will be back! 🤬

  • RPP_Baseball
    RPP Baseball (@RPP_Baseball) reported from Paramus, New Jersey

    @optimum why is your system down so often in Bergen county, NJ?

  • MIkeMcAveney
    Michael McAveney (@MIkeMcAveney) reported from Hawthorne, New Jersey

    @OptimumHelp 145 Parker Ave Hawthorne NJ no service at all

  • KayKlinz
    Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey

    @optimum I have been waiting for several hours for a call back from optimum to explain why my service was shut off #optimum #callmeback

  • actorslif3
    Luis Ortiz (@actorslif3) reported from Paterson, New Jersey

    @optimum I really thought you guys were a good service but this internet dilemma that has been happening to me through the whole day and the low speed of internet where I payed for a lot more than what I got. You lost one loyal customer. @verizonfios my home

  • pbrooks023
    Patrick Brooks (@pbrooks023) reported from North Haledon, New Jersey

    @optimum @lisammulli Worst service ever. @optimum is the worst service ever no one picks up keep getting transfer. They are too busy to answer chats. I am going to switch service. Paid $90 for mls and once again it does not work. Oh guess what they will give me a $3 credit

  • DavidStewart64
    Dave. (@DavidStewart64) reported from Fair Lawn, New Jersey

    @OptimumHelp does anyone work at this company?? Have been trying to reach customer service for weeks.

  • oskiogomc
    Omar Mcbride (@oskiogomc) reported from Paterson, New Jersey

    @optimum why do I pay so much money for you guys to SUCK soo bad!?!?!

  • tourguideconnor
    connor is in quarantine (@tourguideconnor) reported from Ridgewood, New Jersey

    @OptimumHelp my wifi is incredibly slow and won't connect for my online classes, I need internet connection or else I can't do the school work i need to do, please hep

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • 11Mr_M
    Mr. M (@11Mr_M) reported

    @DustinFinn @optimum @OptimumHelp You are speaking a different language. I just know mine is slow lol.

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @JohnLiebhakpcb @optimum is the WORST

  • __1203gio
    JimGio (@__1203gio) reported

    I’m still trying to figure out how removing the remote control feature from the @optimum app has improved my customer experience ??? 🤔🤔🤔 / it’s only made my viewing more difficult / What brain decided to make this boneheaded decision ? ….. @OptimumHelp

  • rogerkimball
    Roger Kimball (@rogerkimball) reported

    WARNING: if you are considering @optimum @optimumonline for your internet service, don't. They are a dishonest company that scams its customers, falsely telling them they can lower their costs by opening a "free" mobile line. It's not free. You cancel the service. They still demand payment. Outrageous.

  • orlandojr88
    Lando (@orlandojr88) reported

    @optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum when is your trash organization coming to an agreement to bring back mlb network?

  • jay_muah
    Jay Muah (@jay_muah) reported

    Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • JerseyFriar
    Jersey Friar (@JerseyFriar) reported

    @optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month

  • AdamsWorldBlog
    Adam Bernard (@AdamsWorldBlog) reported

    .@Optimum should have an OnlyFans based on how often it goes down.