Optimum outages and service status in Pearl River, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Pearl River, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Pearl River, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Pearl River, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optimum Issues Reports Near Pearl River, New York
Latest outage, problems and issue reports in Pearl River and nearby locations:
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Michael Panella (@apcintl) reported from Oradell, New Jersey@Optimum when will service be restored? I don’t understand how you do not communicate with your customers!
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Lou Carulli (@LouCarulli) reported from Mahwah, New Jersey@OptimumHelp Why can no one help me when I call or chat online?! I have a pending speed issue since July when I upgraded to gigabit service which still not resolved! Supervisors are never available when I ask. #HELP #worstcustomerservice
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connor is in quarantine (@tourguideconnor) reported from Ridgewood, New Jersey@OptimumHelp my wifi is incredibly slow and won't connect for my online classes, I need internet connection or else I can't do the school work i need to do, please hep
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Daniel Chelel (@ChelelsBells) reported from Ramsey, New Jersey@optimum @OptimumHelp no internet on Xmas is super cool and all but any idea when it’s coming back?! Going on 3 hours. Apparently needs to be 4 hours without service to get any real attention (per customer service)...
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Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey@optimum omg you have horrendous service. ur disgusting.
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Mitchell (@Mitchell_Mateo) reported from Emerson, New JerseyYo @optimum thanks for hanging up on me after waiting 45 min. You ain’t escaping me, on wait again. Fix your trash service
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T A D (@trista_amanda) reported from Mahwah, New Jersey@OptimumHelp I got a text two hours ago saying our service was restored in Mahwah, NJ - but still no tv / Internet, even after rebooting several times. Any update?
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Rani (@dsacrani) reported from River Vale, New Jersey@OptimumHelp Good morning. Do you have an update? Tried your chat. Thst didn’t work. Tried calling 3 times. No luck. Website isn’t helpful. We have 3 WFH employees. Please help! Thanks!
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lvz 🌊 (@lauravanzile) reported from Westwood, New Jersey@OptimumHelp you legit have the worst service of all time. Apparently you are the “only service in this area.” I pay WAY TOO MUCH for it to go out on me 40+ times a day. Yes I’ve counted. Can I please get some assistance?
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NO-LOOPS 😐 (@patrickgillon1) reported from Nyack, New York@OptimumHelp your service has gone down several times the last 48 hours! This is unacceptable!! What a ******* joke.
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Jamie Tretola (@JamieTretola) reported from Hillsdale Manor, New Jersey@OptimumHelp @AlticeUSA I’ve been on hold for an hour now with no live representive! This is by far the worst customer service I’ve ever experienced. I need to speak to a live representive regarding my Altice WiFi.
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Gregory G American (@ggallina) reported from Hillsdale Manor, New Jersey@DIRECTV @DIRECTVService WOW YOUR APP SUCKS. Doesn’t know I’m in my house. Can’t access DVR. Thank God for @AlticeUSA @optimum I’ve been continuing customer since 1997. May leave bc @att is a DISASTER.
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Rick1 (@RickTrautmann1) reported from Emerson, New Jersey@Whatevah_Amy @OptimumHelp And their channels are shit. I hate that company
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Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey@optimum service is terrible. Can't access my voice mail messages for 2 days now. Can't get thru to customer service either. No call backs. Hire more ppl. You can afford it. #optimum 👎
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Jamie Tretola (@JamieTretola) reported from Hillsdale Manor, New Jersey@kevinn11cruzzz @OptimumHelp Same issue here so frustrating!
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Jackie Yasso (@JaxxNJ) reported from Westwood, New Jersey@OptimumHelp But yuh didn’t help. Please read my numerous responses and answer please
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Jennifer Studwell (@jenstudwell) reported from New City, New YorkI am loving the Hillary docuseries on Hulu. If only my @optimum service could manage to stream it to me without constantly buffering. Grrrrr
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Mitchell (@Mitchell_Mateo) reported from Northvale, New Jersey@andrew_piringer @optimum Scheduled a tech to come yesterday and dude never came and they rescheduled me back another week. Like no, they better be coming to my house today or I’m switching to @Verizon
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Liz Ruckdeschel (@LizgarciaSells) reported from River Vale, New Jersey@optimum worst provider ever worst customer service
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Debbie Morgan (@DMorgan606) reported from Montebello, New York@OptimumHelp just spent 90 minutes “chatting” with customer service - still no WiFi
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Jarosz (@RussellJ1216) reportedShoutout to @optimum for being absolutely useless in fixing my internet that’s been out for a week. Real great service you provide to loyal customers!
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Will Wagner 🟧 (@WillWagnerMusic) reported@OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.
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Felix (@Kingslayer425) reportedUnacceptable from @optimum and @TMobile for not notifying customers that there was an outage since 7pm. Credits should be given to those affected especially in the Ironbound section of Newark, New Jersey! Ridiculous!
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Jay Muah (@jay_muah) reportedDo not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame
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Laskinzero (@laskinzero) reported@optimum Your internet service is ****.
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KingJordon252 (@KingJordon252) reported@OptimumHelp @optimum how about just fix your ****** service the internet is always going in and out
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Chemica Powell (@chemics_cool) reported@optimum I’m having trouble my cable boxes getting no signal for tv and when I call there’s almost a 40 minute wait time
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njbenfiquista24 (@njbenfiquista89) reported@OptimumHelp @RLS39800575 @optimum Fix the outage in Newark then. We haven’t had connection all day
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.