Optimum outages and service status in Nyack, New York
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Nyack, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Nyack, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Nyack, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Optimum Issues Reports Near Nyack, New York
Latest outage, problems and issue reports in Nyack and nearby locations:
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Dan Ehlke (@dcehlk) reported from Ossining, New YorkSaw a claim that the #optimum outage may be storm-related. Those wild 15-MPH wind gusts will get ya every time. Presumably, cable is also down in Alabama.
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#JoeJudgeszn (@whoda123) reported from Congers, New York@OptimumHelp no internet for 2 days and your customer service number hung up on me twice.
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Dani HISPANIC STRONG! WOMEN (@danimrq46) reported from New City, New York@OptimumHelp WORSE CUSTOMER SERVICE EVER! & TAKE MONEY ,
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NO-LOOPS 😐 (@patrickgillon1) reported from Nyack, New York@OptimumHelp your service has gone down several times the last 48 hours! This is unacceptable!! What a ******* joke.
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Jim Newell (@JimNewell1028) reported from Pearl River, New York@OptimumHelp I’m having problems connecting one of my Altice One Mini boxes to my home network. Does it need to have the coax connection plugged in to connect to the rest of the network or should it connect if I press/hold the WPS button?
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lawlootz (@lawlootz) reported from Ossining, New York@OptimumHelp I have tried to get a person on the phone and on chat for almost 2 weeks! I need a service appointment set up ASAP! I can’t get anyone! I currently have2mb when I pay for 300mb!! Not acceptable!
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Lauren Gualdino (@LaurenGualdino) reported from Briarcliff Manor, New York@OptimumHelp several homes on my street have been out all Optimum services; phone, internet and cable since 3am last night. Customer support is impossible to contact. Time to call FiOS...
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ILL MINDED (@OnlyJimmyStar21) reported from Tarrytown, New York@rshields37 @OptimumHelp Same and for HOURS. I’ve had them for like a month and experienced TOO many problems, I miss fios but it was too much expensive
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Mitchell (@Mitchell_Mateo) reported from Northvale, New JerseyYo @optimum your customer service is trash. I legit have been waiting for. Supervisor for 14hours now and a technician for 18hours. Get your **** together.
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp So service is fine but last storm, it went out 5 hours later. Should I just get on hold now so you can bullshit me later? TIA.
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The Bill Chuck Files (@BillyBall) reported from Sleepy Hollow, New York@RealMichaelKay Optimum at least is narrowing it down to month and day.
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Sherri Troy (@SherriTroy) reported from Greenburgh, New YorkShame on you #Cablevision! 24-48 hours to fix a problem with #youroutsidebox! #despicablecustomerservice!
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp telling customers to check your website for self help is ******* insulting during an outage.
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The Bill Chuck Files (@BillyBall) reported from Sleepy Hollow, New York@OptimumHelp DVR DVR DVR DVR DVR not working. I wish I could call @Xfinity for help
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp system literally hangs up on customers. absolute **** service. You're a joke. Verizon come to Ossining please!
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Andrew Campbell (@ARCampbell789) reported from Ossining, New York@OptimumHelp This is inexcusable. Fine there's bad infrastructure and you need time to fix it but at least tell us that, don't leave us in the dark!
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Gregg Weiss (@greggweiss) reported from Hastings-on-Hudson, New York@bengalihawk @optimum @OptimumHelp Same issue for me. My optimum tv and phone are working, but internet is not. Is that the same issue you’re having? Any luck?
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York@OptimumHelp any chance of getting our service back up and running? Or even getting some info on what's going on??? This is my 5th attempt to resolve this. I tried calling but no one available to help. It's been 14 hours without any service. Is it time to go back to Fios?
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Catherine Tymkiw (@ctymkiw) reported from Hastings-on-Hudson, New York.@OptimumHelp I live at 19 Maple Ave, Hastings on Hudson, NY. Our service has been out since 7am. Can you give me an ETA for when it will be restored?????
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Paul DeCaprio (@deac2360) reported from Greenburgh, New York@OptimumHelp The link doesn’t show an outage map.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Pererson (@StephenPererson) reported@OptimumHelp @optimum No you don’t. Ur not going to help. I cancelled my service on March 11. It was supposed to stop April11 but now u take money out of my account again and tell me when I call that I will get another bill a final bill april23. How does this make sense.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Flurpledur (@Flurpledur) reportedWelp only manage to go for an hour and 40 minutes because @Optimum gaslit me into thinking my internet was fine. I test it at 6pm and got about 660 down and 18 up. An hour and a half later I'm getting 1000+ ping every 10 seconds on Overwatch
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Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
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Jersey Friar (@JerseyFriar) reported@optimum I want to thank you. Due to your inability to fix the outage for 4 days. I found that @verizon will save me over 60% when I switch next week so thank you for saving me $180 per month
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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Laskinzero (@laskinzero) reported@optimum your internet service is ****.
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Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.