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Optimum outages and service status in Montebello, New York

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Montebello, including 0 direct reports.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Montebello, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Montebello, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montebello, New York

The most recent Optimum outage reports came from the following cities: Pomona.

CityProblem TypeReport Time
Pomona TV 1 month ago
Ramsey TV 2 months ago
Spring Valley Internet 2 months ago
Spring Valley Internet 2 months ago

Community Discussion

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Optimum Issues Reports Near Montebello, New York

Latest outage, problems and issue reports in Montebello and nearby locations:

  • WarDogApollo
    #BattleMasterApollo #TheDadTitan (@WarDogApollo) reported from Sloatsburg, New York

    @OptimumHelp my bill is incorrect the rate wa adjusted mid February... I’ve called many many times and obviously cant visit ... I’ve even messaged you guys I need help now!

  • KimBiagioli
    KimBDANJ (@KimBiagioli) reported from Allendale, New Jersey

    @jeffjarvis @NicolleDWallace Yes, today during Nicolle Wallace. This is specifically NBC related stations. Optimum/Altice service. This is not the first occurrence.

  • jenstudwell
    Jennifer Studwell (@jenstudwell) reported from New City, New York

    I am loving the Hillary docuseries on Hulu. If only my @optimum service could manage to stream it to me without constantly buffering. Grrrrr

  • PHWharton
    Paul Wharton (@PHWharton) reported from Park Ridge, New Jersey

    @OptimumHelp What's the deal? For the past day and a half we've had: ✓ No Phone service ✓ No TV service ✓ No Internet service ✓ No response from Optimum/Altice

  • tomfossati
    Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey

    @optimum, your service truly sucks. Was just told "Our account service inquiries are down. Call back Thursday". #goodbye #optimum 📺

  • 26Mcat
    MCat Ryan-O'Loughlin (@26Mcat) reported from New City, New York

    Optimum out in Nanuet. Tried to report it to the company but the app isn’t working. Tried the chat but that’s not working either! @optimum @OptimumHelp

  • lesliefuchs
    Leslie (@lesliefuchs) reported from Ringwood, New Jersey

    @optimum why do I keep having the same error on router: Page My Network Dashboard Sorry, we’re having trouble accessing your router settings. #whyoptimum

  • ekuperman
    Evan Kuperman (@ekuperman) reported from Montebello, New York

    @OptimumHelp Internet is down again in Montebello again. Please fix. Kids doing home school.

  • tomfossati
    Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey

    @optimum service is terrible. Can't access my voice mail messages for 2 days now. Can't get thru to customer service either. No call backs. Hire more ppl. You can afford it. #optimum 👎

  • trista_amanda
    T A D (@trista_amanda) reported from Mahwah, New Jersey

    @OptimumHelp I got a text two hours ago saying our service was restored in Mahwah, NJ - but still no tv / Internet, even after rebooting several times. Any update?

  • kimashton
    Kim (@kimashton) reported from Allendale, New Jersey

    @Vicks8 I have optimum in NJ and it is not working for me

  • saieva
    Sal. (@saieva) reported from Woodcliff Lake, New Jersey

    @OptimumHelp Internet service is down at my house.

  • IreneLahr
    Irene Lahr (@IreneLahr) reported from Mahwah, New Jersey

    My mother just moved to assisted living and only needs TV service. @optimum rep said she had to have TV, phone and internet. She's paying $170 for all 3 now. Finally offered just TV at $160/month! Insane! How do they get away with stuff like this?

  • ChelelsBells
    Daniel Chelel (@ChelelsBells) reported from Ramsey, New Jersey

    @optimum @OptimumHelp no internet on Xmas is super cool and all but any idea when it’s coming back?! Going on 3 hours. Apparently needs to be 4 hours without service to get any real attention (per customer service)...

  • danimrq46
    Dani HISPANIC STRONG! WOMEN (@danimrq46) reported from New City, New York

    @OptimumHelp WORSE CUSTOMER SERVICE EVER! & TAKE MONEY ,

  • danimrq46
    Dani HISPANIC STRONG! WOMEN (@danimrq46) reported from New City, New York

    @optimum THE WORST CUSTOMER SERVICE! I WAS DOUBLE CHARGE ON MY CARD FOR PAYMENT AND YOU WONT GIVE ME MY MONEY BACK. I CALLED AT 8.15 SPOKE TO DAVID, REFUSED TO CREDIT MY ACCOUNT. WHY ARE YOU ALL STEALING MONEY FROM YOUR CUSTOMERS

  • JimNewell1028
    Jim Newell (@JimNewell1028) reported from Pearl River, New York

    @OptimumHelp I’m having problems connecting one of my Altice One Mini boxes to my home network. Does it need to have the coax connection plugged in to connect to the rest of the network or should it connect if I press/hold the WPS button?

  • mppolo9
    Marco Pereira (@mppolo9) reported from Ramsey, New Jersey

    @OptimumHelp is there an outage in @RamseyNJ ?

  • GregHaledjian
    Greg Haledjian (@GregHaledjian) reported from Waldwick, New Jersey

    @OptimumHelp Your service sucks

  • Kerri13J
    🇺🇸KerriJ🇺🇸 (@Kerri13J) reported from Ringwood, New Jersey

    We canceled Cablevision about 2weeks ago&switched to ATT TV Now &other apps We stream almost exclusively w/Firestick on a smart tv Just figured out b4-if I’m standing between the router signal &the tv, the hardware in my spine screws it up. I think it’s funny😂 Hubs not so much😉

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    So @optimum , where’s my refund for not having @MLBNetwork for the last 2 months? You’re providing your customers with less service and still charge the same prices? A refund is due. When should I expect to see it?

  • harrelson69
    patrick beard (@harrelson69) reported

    @OptimumHelp @SeanOfKelly @optimum The only way the customers will be happy is putting mlb network back on the system. Stop with the statement that you pushed for a fair renewal.

  • wncoach
    todd shannon (@wncoach) reported

    @OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.

  • shietz
    simon lau (@shietz) reported

    Holy **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp @AlticeUSA Another garbage morning without the mlb network. Absolute trash provider

  • danhorski
    Daniel Horski (@danhorski) reported

    One I get gift card I’m going back to @optimum . You can’t claim you’re 5G internet is good as cable when connection for smart home is terrible, mind you you’re gateway an on window sill with “excellent” signal.

  • notaphd3
    NotAphd3 (@notaphd3) reported

    @optimum Service is down

  • maddymfuru
    Maddy Mfuru (@maddymfuru) reported

    @OptimumHelp @kenneth1783 @optimum Can you help work service outage?

  • Tatt2Connection
    Joe Tattoo (@Tatt2Connection) reported

    @OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.

  • Balla3814943834
    Balla (@Balla3814943834) reported

    @OptimumHelp @ElijahWX98 @optimum Definitely switching to Verizon after this horrible service 3 days internet out