Optimum outages and service status in Suffern, New York
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Suffern, including 0 direct reports.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Suffern, New York
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Suffern, New York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Suffern, New York
The most recent Optimum outage reports came from the following cities: Pomona.
| City | Problem Type | Report Time |
|---|---|---|
 Pomona
|
TV | 1 month ago |
|
Ramsey
|
TV | 2 months ago |
|
Spring Valley
|
Internet | 2 months ago |
|
Spring Valley
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Suffern, New York
Latest outage, problems and issue reports in Suffern and nearby locations:
-
Evan Kuperman (@ekuperman) reported from Montebello, New York@OptimumHelp Internet is down again in Montebello again. Please fix. Kids doing home school.
-
Jim Newell (@JimNewell1028) reported from Pearl River, New York@OptimumHelp I’m having problems connecting one of my Altice One Mini boxes to my home network. Does it need to have the coax connection plugged in to connect to the rest of the network or should it connect if I press/hold the WPS button?
-
Tom Fossati (@tomfossati) reported from Upper Saddle River, New Jersey@optimum, your service truly sucks. Was just told "Our account service inquiries are down. Call back Thursday". #goodbye #optimum 📺
-
Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@Mitchell_Mateo @optimum @optimum is TERRIBLE!!! I have such problems when calling their customer service
-
#BattleMasterApollo #TheDadTitan (@WarDogApollo) reported from Sloatsburg, New York@OptimumHelp my bill is incorrect the rate wa adjusted mid February... I’ve called many many times and obviously cant visit ... I’ve even messaged you guys I need help now!
-
Debbie Morgan (@DMorgan606) reported from Montebello, New York@OptimumHelp just spent 90 minutes “chatting” with customer service - still no WiFi
-
Michael W Gray (@relentlessfilmz) reported from Ho-Ho-Kus, New Jersey@optimum letting me cancel my 17 years service shameful
-
🇺🇸KerriJ🇺🇸 (@Kerri13J) reported from Ringwood, New JerseyWe canceled Cablevision about 2weeks ago&switched to ATT TV Now &other apps We stream almost exclusively w/Firestick on a smart tv Just figured out b4-if I’m standing between the router signal &the tv, the hardware in my spine screws it up. I think it’s funny😂 Hubs not so much😉
-
Sal. (@saieva) reported from Woodcliff Lake, New Jersey@OptimumHelp Internet service is down at my house.
-
Dani HISPANIC STRONG! WOMEN (@danimrq46) reported from New City, New York@optimum THE WORST CUSTOMER SERVICE! I WAS DOUBLE CHARGE ON MY CARD FOR PAYMENT AND YOU WONT GIVE ME MY MONEY BACK. I CALLED AT 8.15 SPOKE TO DAVID, REFUSED TO CREDIT MY ACCOUNT. WHY ARE YOU ALL STEALING MONEY FROM YOUR CUSTOMERS
-
Tony Burke (@burke_tony) reported from Wyckoff, New Jersey@OptimumHelp why doesn’t my Altice one login let me watch the Yankees on the fox sports go app
-
Brian J. Harris (@brianjayharris) reported from New City, New York@OptimumHelp You guys are killing me get this service up fast I was playing a game on Xbox it quit like 11:00 and at 12:00 in Rockland still down.
-
Leslie (@lesliefuchs) reported from Ringwood, New Jersey@optimum why do I keep having the same error on router: Page My Network Dashboard Sorry, we’re having trouble accessing your router settings. #whyoptimum
-
Kayla Klinzing (@KayKlinz) reported from Midland Park, New Jersey@OptimumHelp any update for the outage in 07432? I sent you multiple DMs
-
Dani HISPANIC STRONG! WOMEN (@danimrq46) reported from New City, New York@OptimumHelp WORSE CUSTOMER SERVICE EVER! & TAKE MONEY ,
-
Kim (@kimashton) reported from Allendale, New Jersey@Vicks8 I have optimum in NJ and it is not working for me
-
Tom K (@tomkthecpa) reported from Suffern, New York@optimum wtf is this **** service. ABC is coming in completely distorted
-
Tim Schwinge (@Timschwinge) reported from Midland Park, New Jersey@OptimumHelp @OptimumHelp I had WiFi and power all during the hurricane but my wifi and cable are down now? Is there an outage? I’m in Midland Park, NJ
-
Lou Carulli (@LouCarulli) reported from Mahwah, New Jersey@OptimumHelp Why can no one help me when I call or chat online?! I have a pending speed issue since July when I upgraded to gigabit service which still not resolved! Supervisors are never available when I ask. #HELP #worstcustomerservice
-
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail
-
Henry rinkewich (@H3nrink) reported@JohnLiebhakpcb @optimum is the WORST
-
Chris 🏒🥌⚽️ (@CMSepeda27) reportedI think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.
-
ショーン (@xx_osiris) reported@dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded
-
Dustin (BusySignal-KE2EFX) (@DustinFinn) reported@supersat This modem has been rebooted a lot. It really just refuses to get a new channel set. I think this @OptimumHelp @optimum forcing users who choose their own equipment instead of renting their stuff into poor experiences.
-
Henry rinkewich (@H3nrink) reported@optimum @OptimumHelp when are you gonna fix the mlb network? Trash organization
-
Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
-
Laskinzero (@laskinzero) reported@optimum Your internet service is ****
-
Laskinzero (@laskinzero) reported@optimum your internet service is ****.
-
Saff ⚾️ (@Saffyer) reportedDay 2 of asking @optimum & @MLBNetwork to get their **** together and return the channel to the service.