Optimum outages and service status in Kinnelon, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Kinnelon, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Kinnelon, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Kinnelon, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Kinnelon, New Jersey
The most recent Optimum outage reports came from the following cities: Montville, Kinnelon, and Pompton Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Montville
|
Internet | 22 days ago |
|
Kinnelon
|
TV | 1 month ago |
|
Kinnelon
|
TV | 1 month ago |
|
Pompton Plains
|
Internet | 2 months ago |
|
Wayne
|
Wi-fi | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Kinnelon, New Jersey
Latest outage, problems and issue reports in Kinnelon and nearby locations:
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Michael Wilson (@mwilson417) reported from Mountain Lakes, New Jersey@OptimumHelp Have been having issues all afternoon in Parsippany (bordering Boonton). Is there a widespread issue or is it just me?
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Mike logothetis (@mikelogo_) reported from Pequannock, New JerseyNever ever ever ever get @OptimumHelp @optimum it is absolutely impossible to talk to a person to get any type of hell
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Nikki Tashkent (@NikkiTashkent) reported from Boonton, New Jersey@OptimumHelp why we still have no service from @optimum in Boonton NJ.
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Pratik Saptarshi (@neonazzer29) reported from Wayne, New Jersey@verizonfios When are you planning to rollout Internet/Telephony to 07470 - @optimum is bleeding us dry and providing extremely average service. We're open to petition our City council/Mayor's office, to get you here.
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Rickus (@DevRickus) reported from Boonton, New JerseyWaited 2 and a half hours on hold for @OptimumHelp Finally got through, the woman literally sent an email to tech support department and said she would have someone call me back by 8:30. Anyone care to guess if they called?
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Vince Mattaliano (@vmwrites2266) reported from Pequannock, New Jersey@OptimumHelp Getting no response. Intermittent service interruptions, since this morning. NJ 07444
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David Toussas (@SpiderXs) reported from Wayne, New Jersey@OptimumHelp 3 days down. Our power was restored on Friday 8/7/2020. Have not seen any Optimum vehicles. Seriously?! Trees and power repairs have been made. Why no communication? Why no respondse vehicles?
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JP (@blootch) reported from Montville, New Jersey@Lincolntx1864 That would make @optimum state-of-the-art! 😂and it’s really, really bad!
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Susan Cohan (@susancohan) reported from Boonton, New Jersey@optimum what a ****** business model you have. A deal I made in good faith when I moved has been changed w/o notification and my bill went up $56. #bendoberandtakeit #fail #internetisautility
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Kelly Brito (@heykellybrito) reported from Bloomingdale, New Jersey@optimum mobile is by far the worst provider I ever used. Stay away friends 😭 Between new SIM cards, new iPhone, trying to transfer my phone numbers, dozen of calls/chat with support and uncountable hours of frustration for weeks, I not feel like crying on a corner 😭😭😭
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Orhan Elci (@0rhanElci) reported from Wayne, New Jersey@OptimumHelp After 3 technician appointments, 1 field operator appointment and a replaced underground line, me still having issues with my internet shows that you are incapable of fixing the service and also blaming my equipment at the end of every appointment. No thank you.
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Poor Henry's Pub (@PoorHenrys) reported from Mountain Lakes, New Jersey@mytalech @elavon the amount of fees, time fixing malfunctioning equipment, equipment fees, the partner blame game, blaming @optimum for slow internet, leasing fees, double charging my customers to the tune of 3-4 per week, is putting us out of business. #lakelandbank @usbank
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Bridget (@bridge_t66) reported from Kinnelon, New JerseyAnother day where internet is spotty and I can’t get my homework done because @optimum is a garbage service run by unhelpful, trash people that don’t give a single **** that you spend hundreds of dollars each month to have no internet
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christina kim (@christi48958700) reported from Montville, New Jersey@OptimumHelp We had service back for about five hours. Then poof gone! Can’t get through on phone or chat. Can you please update? I cannot report anything anywhere!!!
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Bill Tripodi (@wtripodi) reported from Denville, New Jersey@OptimumHelp I wonder when service will be restored? 2 hours? 2 days? A month? We really have not heard a thing about this. Any estimate at all?
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Patrick Graziano (@PatTheGraz) reported from Butler, New Jersey@optimum @OptimumHelp @CBS nothing like CBS not working during NFL playoff game Nice
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Susan Cohan (@susancohan) reported from Boonton, New Jersey@CBSNews @optimum Two nights of frozen screens streaming news from the CBS app on @AppleTV #wtf
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William Westhoven (@wwesthoven) reported from Mountain Lakes, New JerseyUnbelievable frustration with @optimum customer service. Four days trying to contact a human about the cable wire down on my front yard. Only response is repeated texts asking if my issue is resolved. Aughhh!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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ecr.socialmedia (@ecr_socialmedia) reported.@optimum no longer has the @MLBNetwork, @MLB? Do you people think that customers are going to continue with your service at all now that we have to have 5+ paid steaming services for one sport?
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rMetsBack? (@yMets00) reported@OptimumHelp Classic copy & paste robot response. No help. Shocker @optimum in what universe is this fair? I buy a package which includes @MLBNetwork. YOU TOOK IT AWAY and I still pay the same price. I know I'm just a number on your books, but you could pretend to care about customers ?
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tennis.sushi.CA.NY.JPN (@eric_newyork) reported@OptimumHelp @optimum @AlticeUSA #optimum this is the worst company filled with liars. I was promised a 3 year monthly amount guaranteed by the retention center. I just got a bill that was $175 more than I’m supposed to pay. And terrible customer service
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FV (@51566f) reported@optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.
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jody schwartz (@JodysJody) reported@OptimumHelp @optimum You’re never any help
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Joe Tattoo (@Tatt2Connection) reported@OptimumHelp @optimum Thank you. So simply cancel my account as stated. Spent far too much time on this matter.
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Sean Kelly (@SeanOfKelly) reported@optimum So when are you going to stop messing around and bring back @MLBNetwork ? My bill hasn’t gone down 1 cent. I think you owe us a 2 month refund.
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💙OG Rell 🧡 (@JrellN) reported@optimum I was on the phone with you + @ATT for 8 freaking hours, yall took my whole day away from me just to transfer and unlock my phone took me all day just to get a damn unlock codem paid 600 bucks to pay off my at&t account just for my phone still not to be activated..this isnt right
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ℕgonna (@Ngonna) reported@Steve_A_Reno @Starlink I’ve actually looked into it. It’s cheaper than my bundled package of garbage from @optimum
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todd shannon (@wncoach) reported@OptimumHelp @optimum You are not going to help. Look back through my call log and my service history and you will see nothing has been done since last summer after many hours I have put in to get this resolved. It makes your company look terrible.