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Optimum outages and service status in Montville, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Montville, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Montville come from postal codes 07045 .

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Montville, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Montville, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Montville, New Jersey

The most recent Optimum outage reports came from the following cities: Montville, Kinnelon, and Pompton Plains.

CityProblem TypeReport Time
Montville Internet 22 days ago
Kinnelon TV 1 month ago
Kinnelon TV 1 month ago
Pompton Plains Internet 2 months ago
Parsippany Wi-fi 2 months ago
Wayne Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optimum Issues Reports Near Montville, New Jersey

Latest outage, problems and issue reports in Montville and nearby locations:

  • SpiderXs
    David Toussas (@SpiderXs) reported from Wayne, New Jersey

    @OptimumHelp 3 days down. Our power was restored on Friday 8/7/2020. Have not seen any Optimum vehicles. Seriously?! Trees and power repairs have been made. Why no communication? Why no respondse vehicles?

  • sushipra18
    Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey

    @OptimumHelp I need confirmation for tomorrow this can’t go on you can’t cancel and tell me that the next appointment is next Saturday evening is this what your commitment is???? In this pandemic

  • sushipra18
    Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey

    @OptimumHelp I have no internet for 8 hrs now I called the customer service they were unsure if it’s an outage or a problem with my box can you please help me

  • Jberrios01
    Jaime Berrios (@Jberrios01) reported from Wayne, New Jersey

    @OptimumHelp my internet is not and has not been operating correctly need some help. I upgraded to 200 speed and it seems like it has worsen since. Please we need help since our kids will be home schooling and working from home has been a nightmare. Thank you

  • AnthonyCocca
    Anthony Cocca (@AnthonyCocca) reported from Wayne, New Jersey

    @OptimumHelp Thanks. But the issue is resolved. I have 3 accounts. I forgot which one. With the 4 day lapse, I don’t even remember which account was affected. Sorry.

  • DevRickus
    Rickus (@DevRickus) reported from Boonton, New Jersey

    Waited 2 and a half hours on hold for @OptimumHelp Finally got through, the woman literally sent an email to tech support department and said she would have someone call me back by 8:30. Anyone care to guess if they called?

  • jennielo915
    Jenny Onyeka (@jennielo915) reported from Wayne, New Jersey

    @OptimumHelp you guys have terrible customer support. Got two weeks I can’t get anyone on the phone. I can’t get you to reply here. Someone needs to get back to me.

  • Seth_Price10
    Seth Price (@Seth_Price10) reported from Butler, New Jersey

    The worst part about being displaced from home due to flooding and staying with friends is easily the fact that @optimum is the WORST internet provider I've ever had to deal with. Can't wait to be back home with my @verizonfios gigabit connection

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp @optimum Thanks Karl, it took a few hours to get to full service but haven’t received any disruptions to service since.

  • Charles_blood4
    NaTTy_IcE$King (@Charles_blood4) reported from Denville, New Jersey

    @OptimumHelp I just sat on hold for over 45 minutes on your customer service line. My internet speed is dead slow and there's no indication of help on your line

  • heykellybrito
    Kelly Brito (@heykellybrito) reported from Bloomingdale, New Jersey

    @optimum mobile is by far the worst provider I ever used. Stay away friends 😭 Between new SIM cards, new iPhone, trying to transfer my phone numbers, dozen of calls/chat with support and uncountable hours of frustration for weeks, I not feel like crying on a corner 😭😭😭

  • wtripodi
    Bill Tripodi (@wtripodi) reported from Denville, New Jersey

    @OptimumHelp I wonder when service will be restored? 2 hours? 2 days? A month? We really have not heard a thing about this. Any estimate at all?

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp is there some inter problem in Morris county, NJ? I’ve been kicked off internet for the past hour and a half with intermittent reception

  • christi48958700
    christina kim (@christi48958700) reported from Montville, New Jersey

    @OptimumHelp We had service back for about five hours. Then poof gone! Can’t get through on phone or chat. Can you please update? I cannot report anything anywhere!!!

  • CJ_DA__TRUTH
    Corey Joskowitz (@CJ_DA__TRUTH) reported from Troy Hills, New Jersey

    @optimum @OptimumHelp Still nobody here. Over 2 days late and still haven’t heard from y’all. Absolutely poor service.

  • cheryl_sorg
    Cheryl Parisi Sorg (@cheryl_sorg) reported from Butler, New Jersey

    You suck @optimum Had an appointment today. A tech was supposed to be here between 5pm-8pm. Finally get customer service and they tell me the tech said we canceled and wanted to reschedule. Liar!!!!!! Waited 3 damn hours!!!! Now I have a time slot between 10am - 8pm tomorrow. 😡

  • susancohan
    Susan Cohan (@susancohan) reported from Boonton, New Jersey

    @OptimumHelp Internet outage in Boonton

  • toothdocx
    Mario A (@toothdocx) reported from East Hanover, New Jersey

    @optimum @OptimumHelp after multiple calls to restore service and optimum saying no reported outages. Today I see a tech outside he said 5 homes are without service. Bad customer service or just lies?

  • wwesthoven
    William Westhoven (@wwesthoven) reported from Mountain Lakes, New Jersey

    Unbelievable frustration with @optimum customer service. Four days trying to contact a human about the cable wire down on my front yard. Only response is repeated texts asking if my issue is resolved. Aughhh!

  • ChrisTurnbullWx
    Chris Turnbull (@ChrisTurnbullWx) reported from Montville, New Jersey

    @OptimumHelp what’s the status of the internet outage in Montville? Is there any timeline on when it’ll be restored?

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck

  • ZynikaEDM
    🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported

    @optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • oSliMeTo_
    ˢᴿ SL!MeTo (@oSliMeTo_) reported

    @optimum YOUR INTERNET ******* SUCKS !!

  • xx_osiris
    ショーン (@xx_osiris) reported

    @dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded

  • M_C_Phoenix
    M.C. Phoenix_AF (@M_C_Phoenix) reported

    @optimum Stop playing and fix my WiFi.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****

  • WillWagnerMusic
    Will Wagner 🟧 (@WillWagnerMusic) reported

    @OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.

  • princepessa07
    Princepessa07 (@princepessa07) reported

    @optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    @SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.