Optimum outages and service status in East Hanover, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around East Hanover, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in East Hanover, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Hanover, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near East Hanover, New Jersey
The most recent Optimum outage reports came from the following cities: Montville, Summit, Livingston, Madison, and Morristown.
| City | Problem Type | Report Time |
|---|---|---|
 Montville
|
Internet | 22 days ago |
|
Summit
|
Wi-fi | 26 days ago |
|
Livingston
|
Internet | 27 days ago |
|
Madison
|
TV | 1 month ago |
|
Morristown
|
Internet | 1 month ago |
|
West Orange
|
Internet | 2 months ago |
Community Discussion
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Optimum Issues Reports Near East Hanover, New Jersey
Latest outage, problems and issue reports in East Hanover and nearby locations:
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Poor Henry's Pub (@PoorHenrys) reported from Mountain Lakes, New Jersey@mytalech @elavon the amount of fees, time fixing malfunctioning equipment, equipment fees, the partner blame game, blaming @optimum for slow internet, leasing fees, double charging my customers to the tune of 3-4 per week, is putting us out of business. #lakelandbank @usbank
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Ginny Davis-Lee⁷ (@vdavislee) reported from Morristown, New Jersey@DaveMichels @optimum You should have asked me. I have optimum and my internet is pretty bad.
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Dorinda Walker (@DorindaWalker) reported from South Orange, New Jersey@mhudelson @optimum @OptimumHelp Their customer service is horrible, I am switching to another carrier.
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Mario A (@toothdocx) reported from East Hanover, New Jersey@optimum @OptimumHelp after multiple calls to restore service and optimum saying no reported outages. Today I see a tech outside he said 5 homes are without service. Bad customer service or just lies?
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp internet and TV service down and Altice screen says “Failed Router Init”
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Daniel Baldan (@MediumBaldan) reported from Boonton, New Jersey@optimum offered to cut my bill in half and keep the same service if I decided not to quit. Thanks for confirming how much I’ve been wasting. Goodbye.
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Stephen Gaskins (@StephenvsSteven) reported from Florham Park, New Jersey@OptimumHelp we’ve been out of service since Tuesday... unable to work because we can not connect both our work tablets to the internet. “Err” on out boxes. The town has power, why isn’t the service restored. We’ve been beyond patient
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JP (@blootch) reported from Montville, New Jersey@C_Goscinski @optimum Be lucky you have an option to cancel...we have no alternatives!
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Megan Waelz (@meganwaelz) reported from Montville, New Jersey@OptimumHelp called cust service to cancel some of the services I have and put myself on the callback list for 45 mins. It’s been 4 hours and no call still.
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Rickus (@DevRickus) reported from Boonton, New JerseyI miss the days when I could get emails @OptimumHelp Those were fun. But the guy who reset my modem as if that would fix anything. Top notch guys.
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp I keep getting a VID-218 error on my DVR playback. Tried restarting and unplugging. How can I fix this and watch my recorded shows?
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Ryan Headd (@grey_atlatl) reported from Morristown, New JerseyHey @optimum @OptimumHelp we’ve got power but no cable/internet. What gives? You can’t even send a nice apology email? All the other providers do. Also, turn back on your customer service phones so we can call you.
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Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey@OptimumHelp I have no internet for 8 hrs now is it an outage or a problem with my alticeone box
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Pete (@countryboypete) reported from East Hanover, New Jersey@OptimumHelp my internet drops out every 10 minutes. My tv freezes and pixilates you’re service chat doesn’t work. I can’t get help!
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Stephen Betsy (@iiiimedia) reported from Boonton, New Jersey@OptimumHelp is there an Internet issue in Boonton, NJ?
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Lauren Pilger (@laurenpil) reported from Montville, New Jersey@optimum awful service- you do not even give the option of speaking to a representative. So disappointed and moving on
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Scotty Dimes (@scott_bednar) reported from Boonton, New Jersey@OptimumHelp internet outage for multiple Town of Boonton accounts. 07005
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RHR (@rhrnyc) reported from Florham Park, New Jersey@OptimumHelp @optimum please advise when internet service will be restored .
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Mayra Martinez ✨ (@MayraaMartinez_) reported from Cedar Knolls, New Jersey@OptimumHelp the worse customer service.
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Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey@OptimumHelp is there an outage in south Orange NJ, internet hasn’t been working for hours. @optimum
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail