Optimum outages and service status in Madison, New Jersey
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Madison, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 9, 9:41 PM EDT.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Madison, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Madison, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Madison, New Jersey
The most recent Optimum outage reports came from the following cities: Springfield, Summit, Livingston, Madison, Morristown, and Scotch Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Springfield
|
TV | 6 days ago |
|
Summit
|
Wi-fi | 26 days ago |
|
Livingston
|
Internet | 27 days ago |
|
Madison
|
TV | 1 month ago |
|
Morristown
|
Internet | 1 month ago |
|
Scotch Plains
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optimum Issues Reports Near Madison, New Jersey
Latest outage, problems and issue reports in Madison and nearby locations:
-
Mayra Martinez ✨ (@MayraaMartinez_) reported from Cedar Knolls, New Jersey@OptimumHelp the worse customer service.
-
RHR (@rhrnyc) reported from Florham Park, New Jersey@OptimumHelp @optimum please advise when internet service will be restored .
-
Corey Joskowitz (@CJ_DA__TRUTH) reported from Troy Hills, New Jersey@optimum @OptimumHelp Plugged directly into the router. 4 devices total on the network. 54 ping. Y’all are seriously terrible. If we don’t hear from y’all abt our apparently canceled apt, we’re switching. 1 week!
-
John Resciniti (@jwrezz) reported from Morristown, New Jersey@OptimumHelp Trying to create an Optimum ID and can't! I'm on my home optimum network, and it still tells me I need to be on my home network. I can't talk to any one because I can't sign in. I can't sign in because I can't create an ID. It's a vicious cycle.
-
Mario A (@toothdocx) reported from East Hanover, New Jersey@optimum worst customer service ever. 25 year customer and they don’t give damn. 3 days no service
-
Stephen Gaskins (@StephenvsSteven) reported from Florham Park, New Jersey@OptimumHelp we’ve been out of service since Tuesday... unable to work because we can not connect both our work tablets to the internet. “Err” on out boxes. The town has power, why isn’t the service restored. We’ve been beyond patient
-
Jersey Girl 😷🏡😷 (@JerseyGal1196) reported from Morristown, New Jersey@Dman2582 @optimum It's them, believe me! I have never been so disillusioned with a company as Optimum. All talk with zero results.
-
jimmer (@jimmer__) reported from Florham Park, New Jersey@dbearak @RuFan130 @BrooklynNets @Yankees I thought about it but the cost of internet on its own plus a streaming provider would have been slightly less all in than haggling down optimum. Threaten to leave and they’ll make it work
-
nanicretivenj (@nanicretivenj) reported from Parsippany, New Jersey@OptimumHelp One request from customer teach ur technicians or installation guys to speak properly and in a respectful way !!! They feel they are owners for optimum and they are paying my bills .
-
Brian P. Luthy, CPA (@bplcpa) reported from Morristown, New Jersey@OptimumHelp need Altice box reset. Service says restored but router in box not connecting. Tried all the other normal steps to reset. Need assistance briefly.
-
RHR (@rhrnyc) reported from Florham Park, New Jersey@OptimumHelp my landline is not working and I’ve tried everything . Please advise !
-
nanicretivenj (@nanicretivenj) reported from Parsippany, New JerseyOne of the worst service in New Jersey is @optimum customer care they just disconnect phone with out hearing it . I tried 10 times to get the connection they are least bothered about it . Worst customer care service I ever saw , service guys does not know anything #optimum
-
Max A. Gonzalez (@maxagonzalez) reported from Mountainside, New Jersey@OptimumHelp REAL NICE! Canceling my appointment after trying to upgrade my services on Saturday on the phone back and forth for 4 hours. SO not impressed with your customer service.
-
Rick Morley (@agardenpath) reported from Basking Ridge, New Jersey@optimum @OptimumHelp You need to drop Newsmax from your service or I’m dropping you. I don’t want my money funding sedition and insurrection.
-
Anthony Salerno (@PennySalerno22) reported from Morristown, New JerseyGlad to see I’m not the only one who has problems with optimum. Solid time to make customers angry, it’s not like people are dropping their cable services for streaming services or anything
-
𝕃ⓐηє𝓎 ⚓️ (@SenseiEFM) reported from Whippany, New JerseyJust had to switch from Verizon Fios to @optimum Altice because moved and had no choice. It has been a horror story from the get go. It wasn’t installed correctly, they never checked if WiFi was working, it hasn’t worked from the beginning PLUS there’s been an outage for days!
-
Susan Cohan (@susancohan) reported from Chatham, New Jersey@optimum service failure. You promised today now say 11/8. Line down from house due to fallen tree. #fail #worstservice #brokenpromises
-
Brandon Pasanen (@BrandonPasanen) reported from Parsippany, New Jersey@OptimumHelp Service outage has lasted all day here in NJ. What gives?
-
Rick Morley (@agardenpath) reported from Basking Ridge, New Jersey@OptimumHelp We live in Basking Ridge. Our cable service keeps sputtering, pixelating, and cutting out. I was on hold for an hour last night with customer support and I gave up.
-
Andrea Betancourt (@Andrea_BC5) reported from Morristown, New Jersey@pickmyflorez @optimum Omg I just got off the phone with my dad about this. It’s soo slow and it’s always crashing. I’m so sick of this trash! They “fixed it” months ago and it just got worse.
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
-
Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
-
simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
-
Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
-
Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
-
Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
-
simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
-
rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
-
Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
-
NotAphd3 (@notaphd3) reported@optimum Service is down
-
NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail