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Optimum outages and service status in Troy Hills, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Troy Hills, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Troy Hills, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Troy Hills, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Troy Hills, New Jersey

The most recent Optimum outage reports came from the following cities: Montville, Livingston, Madison, and Morristown.

CityProblem TypeReport Time
Montville Internet 22 days ago
Livingston Internet 27 days ago
Madison TV 1 month ago
Morristown Internet 1 month ago
Parsippany Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optimum Issues Reports Near Troy Hills, New Jersey

Latest outage, problems and issue reports in Troy Hills and nearby locations:

  • sushipra18
    Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey

    @OptimumHelp I have no internet for 8 hrs now I called the customer service they were unsure if it’s an outage or a problem with my box can you please help me

  • rhrnyc
    RHR (@rhrnyc) reported from Florham Park, New Jersey

    @OptimumHelp my landline is not working and I’ve tried everything . Please advise !

  • ddp2049
    Jose D (@ddp2049) reported from Verona, New Jersey

    @OptimumHelp I’m a customer using one of your hotspot. It is so slow. #internetheadaches

  • MayraaMartinez_
    Mayra Martinez ✨ (@MayraaMartinez_) reported from Cedar Knolls, New Jersey

    @OptimumHelp the worse customer service.

  • countryboypete
    Pete (@countryboypete) reported from East Hanover, New Jersey

    @OptimumHelp my internet drops out every 10 minutes. My tv freezes and pixilates you’re service chat doesn’t work. I can’t get help!

  • whereyabeen
    Mikey🌊B (@whereyabeen) reported from White Meadow Lake, New Jersey

    @OptimumHelp hello??? Any help is greatly appreciated, working for attorneys who don’t like work NOT getting done and need to know why internet is NOT functioning

  • rhrnyc
    RHR (@rhrnyc) reported from Florham Park, New Jersey

    @OptimumHelp @optimum please advise when internet service will be restored .

  • vdavislee
    Ginny Davis-Lee⁷ (@vdavislee) reported from Morristown, New Jersey

    @DaveMichels @optimum You should have asked me. I have optimum and my internet is pretty bad.

  • CJ_DA__TRUTH
    Corey Joskowitz (@CJ_DA__TRUTH) reported from Troy Hills, New Jersey

    @optimum @OptimumHelp Still nobody here. Over 2 days late and still haven’t heard from y’all. Absolutely poor service.

  • blootch
    JP (@blootch) reported from Lincoln Park, New Jersey

    Hey @optimum, the driver of one of your vans was streaming a video while driving. I guess in addition to offering shit service, you have a shit safety culture too!

  • ChrisTurnbullWx
    Chris Turnbull (@ChrisTurnbullWx) reported from Montville, New Jersey

    @OptimumHelp what’s the status of the internet outage in Montville? Is there any timeline on when it’ll be restored?

  • SenseiEFM
    𝕃ⓐηє𝓎  ⚓️ (@SenseiEFM) reported from Whippany, New Jersey

    Just had to switch from Verizon Fios to @optimum Altice because moved and had no choice. It has been a horror story from the get go. It wasn’t installed correctly, they never checked if WiFi was working, it hasn’t worked from the beginning PLUS there’s been an outage for days!

  • toothdocx
    Mario A (@toothdocx) reported from East Hanover, New Jersey

    @optimum 29 years with your company and I’m going to Fios because your customer service has plummeted

  • laurenpil
    Lauren Pilger (@laurenpil) reported from Montville, New Jersey

    @optimum awful service- you do not even give the option of speaking to a representative. So disappointed and moving on

  • JerseyGal1196
    Jersey Girl 😷🏡😷 (@JerseyGal1196) reported from Morristown, New Jersey

    @MarinaQCat @optimum I agree 💯 They are awful!!!!!

  • DianneFrommelt
    Dianne Frommelt (@DianneFrommelt) reported from Rockaway, New Jersey

    @optimum really need someone from your co willing to help me. Having issues with Cable/WiFi for 8 weeks now. Technician came to my house 2 weeks ago and ‘tightened wires’ but still having intermittent issues. Customer Service agents are no help. Cancelling soon if not resolved!

  • susancohan
    Susan Cohan (@susancohan) reported from Boonton, New Jersey

    @OptimumHelp Internet outage in Boonton

  • susancohan
    Susan Cohan (@susancohan) reported from Boonton, New Jersey

    @CBSNews @optimum Two nights of frozen screens streaming news from the CBS app on @AppleTV #wtf

  • Charles_blood4
    NaTTy_IcE$King (@Charles_blood4) reported from Denville, New Jersey

    @OptimumHelp I just sat on hold for over 45 minutes on your customer service line. My internet speed is dead slow and there's no indication of help on your line

  • scott_bednar
    Scotty Dimes (@scott_bednar) reported from Boonton, New Jersey

    @OptimumHelp internet outage for multiple Town of Boonton accounts. 07005

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • H3nrink
    Henry rinkewich (@H3nrink) reported

    @optimum @OptimumHelp @MLBNetwork what a good morning it would be to tune into the mlb network if you didn’t suck

  • ZynikaEDM
    🦋🏔️wifi, loser ******* disaster extraordinaire (@ZynikaEDM) reported

    @optimum your 25 for 5 ad is disgusting ai generated slop and I will never consider getting internet from you again because of it

  • 51566f
    FV (@51566f) reported

    @optimum what is the status of the outage in Monmouth county? No outage reported on the outage map but it’s been almost 12 hours. Can’t wait to switch providers in a few months.

  • oSliMeTo_
    ˢᴿ SL!MeTo (@oSliMeTo_) reported

    @optimum YOUR INTERNET ******* SUCKS !!

  • xx_osiris
    ショーン (@xx_osiris) reported

    @dailydirtnap **** can’t even watch the game on mlb network cuz the powers that be at @optimum are slightly retarded

  • M_C_Phoenix
    M.C. Phoenix_AF (@M_C_Phoenix) reported

    @optimum Stop playing and fix my WiFi.

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****

  • WillWagnerMusic
    Will Wagner 🟧 (@WillWagnerMusic) reported

    @OptimumHelp @optimum The Optimum TV portal on CBS doesn't allow me to log in using the same Optimum TV log in I use for TBS or TNT. This is computer programming issue, involving how Optimum TV is connected to CBS.

  • princepessa07
    Princepessa07 (@princepessa07) reported

    @optimum Hey how is it that I cancelled my optimum internet service after 10 years this morning and you’ll still bill me through 3/31 FOR SERVICE I DONT HAVE? How do you not PRORATE????

  • SeanOfKelly
    Sean Kelly (@SeanOfKelly) reported

    @SuzytheFox @OptimumHelp @optimum It couldn’t have been more generic. It’s also insulting that they try to make you believe it was a unique answer just for you. Wondering when my bill will go down. I’d ditch ESPN if I could. That’s a large part of the bill and it’s bundled.