Optimum outages and service status in Morristown, New Jersey
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Full Outage Map
- Optimum generated 0 outage signals in the last 24 hours around Morristown, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Problems in the last 24 hours in Morristown, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Morristown, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Morristown, New Jersey
The most recent Optimum outage reports came from the following cities: Summit, Madison, and Morristown.
| City | Problem Type | Report Time |
|---|---|---|
 Summit
|
Wi-fi | 26 days ago |
|
Madison
|
TV | 1 month ago |
|
Morristown
|
Internet | 1 month ago |
|
Parsippany
|
Wi-fi | 2 months ago |
|
Dover
|
TV | 3 months ago |
|
Basking Ridge
|
TV | 3 months ago |
Community Discussion
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Optimum Issues Reports Near Morristown, New Jersey
Latest outage, problems and issue reports in Morristown and nearby locations:
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RHR (@rhrnyc) reported from Florham Park, New Jersey@OptimumHelp my landline is not working and I’ve tried everything . Please advise !
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John Resciniti (@jwrezz) reported from Parsippany, New Jersey@OptimumHelp just trying to report an outage. I'm sure you know. But just in case. Parsippany, NJ
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Rickus (@DevRickus) reported from Boonton, New JerseyI miss the days when I could get emails @OptimumHelp Those were fun. But the guy who reset my modem as if that would fix anything. Top notch guys.
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Dawn (@DawnMC74) reported from Randolph, New Jersey@OptimumHelp it’s funny you want me to pay you for service but my service is always going out. How is that fair? We are supposed to pay for service we receive, so maybe credits us for when our service is out.
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Stephen Betsy (@iiiimedia) reported from Boonton, New Jersey@OptimumHelp still having internet issues in Boonton, NJ?
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windie (@windie17386628) reported from Basking Ridge, New Jersey@OptimumHelp we have a generator and had service until early evening last night There is a cable down this morning in our front yard that is from optimum WE DO NOT HAVE ANY SERVICE and optimum is NOT ANSWERING THEIR PHONE
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William Westhoven (@wwesthoven) reported from Mountain Lakes, New JerseyUnbelievable frustration with @optimum customer service. Four days trying to contact a human about the cable wire down on my front yard. Only response is repeated texts asking if my issue is resolved. Aughhh!
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Dawn (@DawnMC74) reported from Randolph, New Jersey@OptimumHelp every month my premium channels disappear ... why????? I get No credit - no explanation - I’m told I don’t get those channels meanwhile I pay for them every month!!!! I wish I never switched to you @AlticeUSA lies lies!!!
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RHR (@rhrnyc) reported from Florham Park, New Jersey@OptimumHelp @optimum please advise when internet service will be restored .
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Scotty Dimes (@scott_bednar) reported from Boonton, New Jersey@OptimumHelp internet outage for multiple Town of Boonton accounts. 07005
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Jersey Girl 😷🏡😷 (@JerseyGal1196) reported from Morristown, New Jersey@MarinaQCat @optimum I agree 💯 They are awful!!!!!
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Brian P. Luthy, CPA (@bplcpa) reported from Morristown, New Jersey@OptimumHelp need Altice box reset. Service says restored but router in box not connecting. Tried all the other normal steps to reset. Need assistance briefly.
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Anthony Picone (@pine_c0ne) reported from Florham Park, New Jersey@OptimumHelp tried to request a credit on your website for my 6 day outage and it says unable to issue a credit and to contact you
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Susan Cohan (@susancohan) reported from Boonton, New Jersey@CBSNews @optimum Two nights of frozen screens streaming news from the CBS app on @AppleTV #wtf
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Andrea Betancourt (@Andrea_BC5) reported from Dover, New Jersey@pickmyflorez @optimum @OptimumHelp Girl, I feel your pain. We can’t have two laptops on at the same time at my house because it’s soooo slow. I haven’t been able to get anything done at home.
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Bill Tripodi (@wtripodi) reported from Denville, New Jersey@OptimumHelp I wonder when service will be restored? 2 hours? 2 days? A month? We really have not heard a thing about this. Any estimate at all?
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Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey@OptimumHelp we have no internet for 8 hrs not sure if it’s a problem with the box or an outage in the area looks like there is no technical support available before Wednesday 5pm Est can you please help
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Corey Joskowitz (@CJ_DA__TRUTH) reported from Troy Hills, New Jersey@optimum @OptimumHelp Still nobody here. Over 2 days late and still haven’t heard from y’all. Absolutely poor service.
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Steve Chakravarty (@sushipra18) reported from Lake Hiawatha, New Jersey@OptimumHelp Please help out of internet
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Daniel Baldan (@MediumBaldan) reported from Morristown, New Jersey@optimum thanks for the sub-par service. Yesterday I finally dumped you. I hope you saved some of the money you’ve been stealing from me over the years!
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
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Laskinzero (@laskinzero) reported@optimum I'll continue to call your service **** every time it cuts out until you fix it. BTW your internet is ****.
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simon lau (@shietz) reportedHoly **** @optimum legit has an outage at least once every 2 weeks or a month @verizonfios can you come save our neighborhood PLEASE!
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Danielle MacMath (@DanielleMacMath) reportedWaiting for my 5th tech visit from @optimum and I get a phone call from them. It’s not my tech - they’re calling about the mobile plan offer. Customer Service already told me they would remove me from that list. Why does every customer service agent directly lie to customers?
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Not This (@NF48592167) reported@optimum wow current commercial is an awful mess of AI slop. Definitely won't be buying your service if you care so little about it that you don't think it's worth hiring actors or artists to make a commercial for it.
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Brian Sack (@brian_sack) reported@optimum Dealing with five different reps to resolve an issue, and every single one wastes my time trying to sell me a mobile package I have zero interest in. And when I say so, they continue trying, knowing that all I care about is resolving my issue. Cut the crap, fellas.
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simon lau (@shietz) reported@Verizon please come save our neighborhood While @optimum is having another outage atm, this is your chance swoop in!
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rMetsBack? (@yMets00) reported@DustinFinn @optimum @OptimumHelp fiber is crap too. Only benefit I've found is they decreased my price (for now). Service is spotty, no noticeable speed increase, and for whatever reason all sports are on a 90 second delay. It's awful If Verizon would ever get FIOS up on my side of town I'd jump immediately
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Donna (@Donna94884759) reported@Suddenlink @optimum This is the worst company ever. Every person you talk to has a different story.
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NotAphd3 (@notaphd3) reported@optimum Service is down
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NJ Home Maintenance Services (@NJ_HMS) reported@optimum Almost a year later and our service is STILL not fixed. Meanwhile, we’re being billed in full every month for channels we can’t even watch. How is this acceptable? #Optimum #CustomerService #fail