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Optimum outages and service status in Summit, New Jersey

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Full Outage Map
  • Optimum generated 0 outage signals in the last 24 hours around Summit, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 9, 9:41 PM EDT.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 17% E-mail (17%)
  • 17% TV (17%)

The latest reports from users having issues in Summit come from postal codes 07901 .

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in Summit, New Jersey

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Summit, New Jersey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Summit, New Jersey

The most recent Optimum outage reports came from the following cities: Springfield, Union, Summit, Livingston, Irvington, Madison, and Scotch Plains.

CityProblem TypeReport Time
Springfield TV 6 days ago
Union E-mail 22 days ago
Summit Wi-fi 26 days ago
Livingston Internet 27 days ago
Irvington Internet 29 days ago
Union Wi-fi 29 days ago

Nearby cities with recent reports

Springfield

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optimum Issues Reports Near Summit, New Jersey

Latest outage, problems and issue reports in Summit and nearby locations:

  • StephenvsSteven
    Stephen Gaskins (@StephenvsSteven) reported from Florham Park, New Jersey

    @OptimumHelp we’ve been out of service since Tuesday... unable to work because we can not connect both our work tablets to the internet. “Err” on out boxes. The town has power, why isn’t the service restored. We’ve been beyond patient

  • susancohan
    Susan Cohan (@susancohan) reported from Chatham, New Jersey

    @OptimumHelp Was promised emergency service today-line disconnected from house by fallen tree and pinned across driveway. Everything in my home runs on WiFi. Now you say 11/8. #fail #worstservice #brokenpromises

  • maxagonzalez
    Max A. Gonzalez (@maxagonzalez) reported from Mountainside, New Jersey

    @OptimumHelp REAL NICE! Canceling my appointment after trying to upgrade my services on Saturday on the phone back and forth for 4 hours. SO not impressed with your customer service.

  • fuse9
    Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey

    @OptimumHelp your customer service is terrible. My internet isn’t working and I’ve been trying to get in touch for a week!!!

  • Shetty_S3
    S3 (@Shetty_S3) reported from South Orange, New Jersey

    Anyone else in South Orange having Internet issues? @OptimumHelp #southorange #Optimumoutage

  • JamieCryan
    Jamie Cryan (@JamieCryan) reported from Florham Park, New Jersey

    @OptimumHelp For 3 days I’ve been trying to get help from you to fix an issue with @hbomax and you have been no help

  • rhrnyc
    RHR (@rhrnyc) reported from Florham Park, New Jersey

    @OptimumHelp my landline is not working and I’ve tried everything . Please advise !

  • erickgoldstein
    eric k goldstein (@erickgoldstein) reported from South Orange, New Jersey

    @optimum @OptimumHelp off to a really bad start. Install scheduled three weeks ago for this am. Confirmed last night via computer call, they called at 8am and said tech is on the way. No show. I took off work to wait and they did not even call to say they were not coming.

  • DesireMyDream
    Juanita Betts - Graves (@DesireMyDream) reported from Staten Island Junction, New Jersey

    @OptimumHelp There is no winter storm in Bayonne, NJ but we have an outage since morning!

  • fuse9
    Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey

    @OptimumHelp is there an outage in south Orange NJ, internet hasn’t been working for hours. @optimum

  • fuse9
    Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey

    @OptimumHelp internet and TV service down and Altice screen says “Failed Router Init”

  • DorindaWalker
    Dorinda Walker (@DorindaWalker) reported from South Orange, New Jersey

    @mhudelson @optimum @OptimumHelp Their customer service is horrible, I am switching to another carrier.

  • nolookshot
    Nate Sullivan (@nolookshot) reported from South Orange, New Jersey

    @OptimumHelp hi! for the last couple of days we’ve needed to restart our modem once a day or so. But today, even that’s not working. Just a blinking ds/us light and the “online” light is off. Any ideas? HELLLP US WE HAVE LITTLE KIDS AND THEY NEED MOVIES!!!

  • pine_c0ne
    Anthony Picone (@pine_c0ne) reported from Florham Park, New Jersey

    @OptimumHelp tried to request a credit on your website for my 6 day outage and it says unable to issue a credit and to contact you

  • rhrnyc
    RHR (@rhrnyc) reported from Florham Park, New Jersey

    @OptimumHelp @optimum please advise when internet service will be restored .

  • fuse9
    Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey

    @OptimumHelp my internet and TV just went out. Is there a service outage?

  • jimmer__
    jimmer (@jimmer__) reported from Florham Park, New Jersey

    @dbearak @RuFan130 @BrooklynNets @Yankees I thought about it but the cost of internet on its own plus a streaming provider would have been slightly less all in than haggling down optimum. Threaten to leave and they’ll make it work

  • susancohan
    Susan Cohan (@susancohan) reported from Chatham, New Jersey

    @optimum service failure. You promised today now say 11/8. Line down from house due to fallen tree. #fail #worstservice #brokenpromises

  • fuse9
    Josh 'Fuse' Mandell (@fuse9) reported from South Orange, New Jersey

    @OptimumHelp I keep getting a VID-218 error on my DVR playback. Tried restarting and unplugging. How can I fix this and watch my recorded shows?

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

  • orlandojr88
    Lando (@orlandojr88) reported

    @optimum yall a damn scam. No where does it say one time fee off 100 bucks. Putting stop payment to the right away.!

  • Flurpledur
    Flurpledur (@Flurpledur) reported

    13 total days (at least that I logged) We had unstable upload speeds, maybe even download. @optimum is LITERALLY the biggest scam I've ever seen. The fact that they are still in business is a ******* joke

  • BeeLarryK1ng
    david (@BeeLarryK1ng) reported

    How is it not fraud that @optimum takes my money for Internet service that genuinely doesn't work?

  • laskinzero
    Laskinzero (@laskinzero) reported

    @optimum your internet service is ****

  • CMSepeda27
    Chris 🏒🥌⚽️ (@CMSepeda27) reported

    I think the best thing about over paying for @optimum each month, is when there’s an outage, you don’t get an email or text message to tell you why or how long. I’ll be glad when @ATT fiber is in our area.

  • Bhoffma41265492
    Bhoffman (@Bhoffma41265492) reported

    @optimum Why should it take 50 minutes and two service people to get a change in your service. But they keep trying to sell you their mobile service. Time to make the switch people! Worst customer service ever!

  • oSliMeTo_
    ˢᴿ SL!MeTo (@oSliMeTo_) reported

    never get @optimum for your internet provider , they are the WORST to have !

  • dtede514
    Diana (@dtede514) reported

    @Verizon @TMobile @optimum is there an issue watching the Super Bowl with anyone else who has Verizon?? It’s been glitching the whole game!!! Maybe T-Mobile or Optimum is better???

  • jay_muah
    Jay Muah (@jay_muah) reported

    Do not get @optimum mobile service they convinced me to leave @tmobile to save a lot of money but ended paying the same amount because of there error. #shame

  • JeannineBSmith
    Jeannine Smith (@JeannineBSmith) reported

    Hey @optimum your internet service in Hot Springs Village, AR is terrible. I have had to reboot my modem about once per week since I started service in November. Know how many times I’ve had to reboot my Frontier modem in the last 3 years? Maybe twice 😡🤬 #optimumsucks